Heyward Allen Toyota

I enjoyed the experience of purchasing a new tacoma from maria fenell. I found her to be completely trustworthy and informative. not pushy in any way. she ordered the exact truck I asked for without any att maria fenell. I found her to be completely trustworthy and informative. not pushy in any way. she ordered the exact truck I asked for without any attempt to coerce me into add ons I did not want. The truck arrived when she said it would, exactly as I ordered and at a great price. This lady is a class act that most people aspire to be but never quite make it. I can't imagine a vehicle purchasing experience being more pleasureable. I highly recommend heyward allen toyota to anyone considering purchasing a vehicle. More

DAVID GOT US THE HYBRID WE WANTED FOR THE RIGHT PRICE. EXECELLENT EXPERIENCE. WILL DO BUSINESS WITH HEYWARD TOYOTA AGAIN! Loving my new Camry Hybrid! EXECELLENT EXPERIENCE. WILL DO BUSINESS WITH HEYWARD TOYOTA AGAIN! Loving my new Camry Hybrid! More

Maria Fennell is very knowledgable about Toyota products. She worked with me to help me find the truck I needed without any pressure to sell. She is good to follow-up in a timely manner. Overall, this was She worked with me to help me find the truck I needed without any pressure to sell. She is good to follow-up in a timely manner. Overall, this was the best experience I have had a buying a vehicle. I will most likley come back to Heyward Allen and Maria for any future automobile needs. I would also like to add that having William Carson back in the sevice department helped steer me from considering going to other Toyota dealerships or brands. Willam has advise me on Toyota Service since 2004. He does not try to "over sell" items I do not want. He does a great job of addressing the issues I have in a timely manner and he always returns phone calls. Thanks for working to get him back in the service department at Heyward Allen Toyota! More

Worked out price with Rachel via internet and bought truck from James. Truck was washed and ready to go when I got to dealership (after 180 mile drive). No surprises when I got there. Truck was as ad truck from James. Truck was washed and ready to go when I got to dealership (after 180 mile drive). No surprises when I got there. Truck was as advertised at price agreed to. Everyone there was great and friendly as could be. I would go back there for my next Toyota. This was not my first new car and I have always felt that maybe I should have gotten a better deal, but with this truck, we had the price fixed beforehand and the price was what I thought was fair. It was totally a good experience. More

December 20 Avalon 2012 purchase: My wife and I were December 20 Avalon 2012 purchase: My wife and I were extremely pleased with our 2008 Avalon and decided to buy a 2012 Avalon. I used the internet an December 20 Avalon 2012 purchase: My wife and I were extremely pleased with our 2008 Avalon and decided to buy a 2012 Avalon. I used the internet and USAA Buying Service to research and compare dealers and pricing. I have always placed buying a new car on the same level as going to the dentist and having all my wisdom teeth pulled! My initial contact with Heyward Allen was by the Internet Manager, Eli Reeves. Eli was competent and professional and thoroughly answered all my concerns with no pressure to buy a car. It was uncomplicated to arrange the purchase of exactly what my wife wanted which in turn made me happy! Upon arriving at Heyward Allen we were greeted and then introduced to Eli. Eli introduced us to Tim Jump, not a short guy, who assisted in the delivery of our car. A thorough and unhurried delivery was made with all questions answered. We were then introduced to a friendly John Dispoto, the Business Manager, who didn't pull any teeth but readily accepted my check. The facility at Heyward Allen and the competent, friendly and professional employees made our car buying experience the best we have ever experienced. It was worth the 200 mile drive we made. More

Everything went perfect, from finding the exact truck I wanted, to a fair price, and easy paperwork and pickup. Great experience and would recommmend to friends and relatives. wanted, to a fair price, and easy paperwork and pickup. Great experience and would recommmend to friends and relatives. More

Tim was very helpful when we were looking for a minivan for our newly expanded family. He made us feel right at home and helped us understand quite a few things, which was important to us since we were fi for our newly expanded family. He made us feel right at home and helped us understand quite a few things, which was important to us since we were first time car buyers. We feel like we got a great deal and we love our new Sienna (aka The Swagger Wagon). More

David did an exceptional job in meeting my expectations and sales needs. He was patient and courteous during the sales process. Finally, he did an outstanding job walking through the vehicle and paperwor and sales needs. He was patient and courteous during the sales process. Finally, he did an outstanding job walking through the vehicle and paperwork during the deal close. I highly recommend David and this dealership. If you are tired of the Atlanta dealership "games", then visit this dealership. More

My review is based on the sales person customer service and not the dealership as a hold. Sam Rivera was an excellent sales person, he let me look as I wanted without pestering me (most sales persons ar and not the dealership as a hold. Sam Rivera was an excellent sales person, he let me look as I wanted without pestering me (most sales persons are vultures to find fresh carcasses). He was available when I had any question or concerns about a vehicle. Car buying experience is not enjoyable, but he made it as easy as possible. Mr. Rivera is committed to providing customers total satisfaction. Every time. It would be nice to have the General and/or Sales Managers on site personally greet every customer to thank them and to ensure overall customer satisfaction. Only suggestion is for managers to shorten up the final paper work process. More

Great Dealership! First time I have been treated with respect from a car dealer. Charles Kennedy went out of his way to make us satisfied customers. Bob Baker, Gainesville,Ga. respect from a car dealer. Charles Kennedy went out of his way to make us satisfied customers. Bob Baker, Gainesville,Ga. More