Heyward Allen Toyota
Athens, GA
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After working with several toyota dealerships i ended up at Heyward Allen Toyota. because I had a long term issue I asked for the service manager. I was brought to Glenn brewer. He spent as much time as nee at Heyward Allen Toyota. because I had a long term issue I asked for the service manager. I was brought to Glenn brewer. He spent as much time as needed to listen to my concerns... after he took my car in it was less than an hour my car was returned to me fixed.... after 2 years and 3 dealers it was fixed and on top of that. it was free.. turns out it was a simple adjustment of my roof rack... Glenn thanx... and thanx Heyward Allen More
Both the sales representative and the online customer service representative provided excellent service. They were knowledgeable and paid attention to details. They provided a very good price and did no service representative provided excellent service. They were knowledgeable and paid attention to details. They provided a very good price and did not attempt add features and fees. The transaction was very efficient. More
Easy lease conversion on a Saturday morning in October. Efficient and quick was the theme of the morning. We would do it again in the future under similar circumstances. Efficient and quick was the theme of the morning. We would do it again in the future under similar circumstances. More
Charles was great to work with. He went beyond the call Charles was great to work with. He went beyond the call of duty to convince me to lease another Toyota. He worked with me on price and service. Ve Charles was great to work with. He went beyond the call of duty to convince me to lease another Toyota. He worked with me on price and service. Very friendly, always available for phone calls and very knowledgeable. It was a pleasure to work with him. More
Super salesman, very personable and always smiling, honest...would check for correct answer if he wasn't sure because he was a new salesman, helpful in setting up bluetooth beyond what others did, came honest...would check for correct answer if he wasn't sure because he was a new salesman, helpful in setting up bluetooth beyond what others did, came in on day off to sell vehicle because this was the best day for me. More
I was greeted by David when I walked in and he showed me the car and we took a test drive. He was very knowledgable about the vehicle and he made me feel comfortable with the buying process. the car and we took a test drive. He was very knowledgable about the vehicle and he made me feel comfortable with the buying process. More
Visited the first day and got a price that I thought was too low, so went on internet and using Consumer Reports, and other sites got a price estimate that seemed much better and that was honored by the dea too low, so went on internet and using Consumer Reports, and other sites got a price estimate that seemed much better and that was honored by the dealership. A couple of minor issues (one identified by dealer before delivery and the other by me after taking delivery) that require servicing are pending so did not respond to quality of work question. More
This was my first time purchasing anything more than $500. And to sum it all up, I was very impressed by how quickly James was able to help me get into a new car and how easy he made it. James was able $500. And to sum it all up, I was very impressed by how quickly James was able to help me get into a new car and how easy he made it. James was able to answer any question I had, and helped me out - even when I changed cars on you three times and caused him a little but of a headache (I'm sorry about that!). But even though it took him some extra time, he still made sure I had exactly what I wanted and was very flexible (even on his day off). James had a smile on your face every time I saw him and made me feel confident about my new purchase. James' help is/was greatly appreciated, and who knows - maybe I will have a reason to come back when my fiance's Dodge decides it wants to give up on life :) More
Sam Rivera sold me a new 2011 Prius. He did an excellent job completing the sales from start to finish. Thank you Sam for helping me purchase my Second Prius. I love my Toyota! Kathy A. Shirley RN, BSN job completing the sales from start to finish. Thank you Sam for helping me purchase my Second Prius. I love my Toyota! Kathy A. Shirley RN, BSN More