Heyward Allen Toyota
Athens, GA
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Great customer service! My first customer service salesman left the company right after I ordered my new car. Tim Jump promptly called me to explain the situation, and he made sure everything about m salesman left the company right after I ordered my new car. Tim Jump promptly called me to explain the situation, and he made sure everything about my order was correct. He also followed up to let me know when to expect delivery and it came a week early!! More
My salesman Marcus Craft was upbeat and interested in my needs. He was very helpful and knowledgeable about the car I desired and Seemed willing to help in any way possible to get the deal done and IMHO needs. He was very helpful and knowledgeable about the car I desired and Seemed willing to help in any way possible to get the deal done and IMHO Is a real asset to the Toyota family!! Thanks Marcus I love my 2007 Mazda! I will send my clients and friends there as well. There was an issue with the cars check engine light and performance the Very next day and I was really pleased how the service dept. and Marcus Worked together to solve the issue( water in the spark plug area had to be dried Out) it had been pressure washed when it was detailed and water got in the compartment And was affecting the preformance? Anyhow they quickly resolved The problem and it runs as smooth as silk now. I hope that pressure Washing used engines is a standard Proceedure and thAt there was not a fluid leak of any kind. Thanks for the quick response and getting me back on the road. More
Charles was very nice and helpful. He brought mt truck in from Alabama and had it here in two days. I would definitely recommend Heyward Allen to everyone that I know. in from Alabama and had it here in two days. I would definitely recommend Heyward Allen to everyone that I know. More
Great service. I'm happy with the experience and my new car. Thank you for making car buying an easy experience. Steve Howard was great! car. Thank you for making car buying an easy experience. Steve Howard was great! More
I rated my experience so highly because Mr. Craft listened to what it was that I wanted and delivered. He gave me great service and seemed to care about my purchase as if I were one of his children. listened to what it was that I wanted and delivered. He gave me great service and seemed to care about my purchase as if I were one of his children. It made me more confident in making my first purchase as an adult. I am SO HAPPY with my car and it's all thanks to Mr. Craft. More
I would definetly come back to Heyward Allen Toyato and buy another vehicle. We really loved the vehicle, and he has been enjoying his graduation gift. buy another vehicle. We really loved the vehicle, and he has been enjoying his graduation gift. More
This is the second automobile we have purchased from Heyward Allen in the past 16 months. In each instance, we received exceptional service, no hassles and a wonderful buying experience. Other deale Heyward Allen in the past 16 months. In each instance, we received exceptional service, no hassles and a wonderful buying experience. Other dealerships should have mystery shoppers go to Heyward Allen to see how automobiles should be sold. More
I could not have been happier with my experience with my Toyota purchase. What a nice group of people. Everyone was extremely helpful. And I feel like I can stop by and ask Maria or John any time if I ha Toyota purchase. What a nice group of people. Everyone was extremely helpful. And I feel like I can stop by and ask Maria or John any time if I have a question about my new car. suggestion: Print up a list of the Sirius xm radio stations and give to the customer if they get that feature with their car. I know it's a long list, but it would be a nice thing to do. Leave off any pages that are on line only. More
Rachel,Bill and Cliff were all efficient and pleasant and made the car buying experience a pleasure. I was able to purchase my car over my lunch break and finish the paperwork the next morning thanks to Bill made the car buying experience a pleasure. I was able to purchase my car over my lunch break and finish the paperwork the next morning thanks to Bill, who picked me up the next morning and brought me to the dealership and to Rachel who had all the paperwork in line and Cliff was pleasant ,informative and efficient. I was able to purchase my new car in a total of two and one half hours thanks to them. More
Both men we worked with were knowledgeable in the product and the financing. I was pleasantly surprised by their attitude. The time we were in the dealership was more than acceptable. Thanks for the great ca and the financing. I was pleasantly surprised by their attitude. The time we were in the dealership was more than acceptable. Thanks for the great car and experience. Rob McCormick More