Heyward Allen Toyota

Worked out price with Rachel via internet and bought truck from James. Truck was washed and ready to go when I got to dealership (after 180 mile drive). No surprises when I got there. Truck was as ad truck from James. Truck was washed and ready to go when I got to dealership (after 180 mile drive). No surprises when I got there. Truck was as advertised at price agreed to. Everyone there was great and friendly as could be. I would go back there for my next Toyota. This was not my first new car and I have always felt that maybe I should have gotten a better deal, but with this truck, we had the price fixed beforehand and the price was what I thought was fair. It was totally a good experience. More

December 20 Avalon 2012 purchase: My wife and I were December 20 Avalon 2012 purchase: My wife and I were extremely pleased with our 2008 Avalon and decided to buy a 2012 Avalon. I used the internet an December 20 Avalon 2012 purchase: My wife and I were extremely pleased with our 2008 Avalon and decided to buy a 2012 Avalon. I used the internet and USAA Buying Service to research and compare dealers and pricing. I have always placed buying a new car on the same level as going to the dentist and having all my wisdom teeth pulled! My initial contact with Heyward Allen was by the Internet Manager, Eli Reeves. Eli was competent and professional and thoroughly answered all my concerns with no pressure to buy a car. It was uncomplicated to arrange the purchase of exactly what my wife wanted which in turn made me happy! Upon arriving at Heyward Allen we were greeted and then introduced to Eli. Eli introduced us to Tim Jump, not a short guy, who assisted in the delivery of our car. A thorough and unhurried delivery was made with all questions answered. We were then introduced to a friendly John Dispoto, the Business Manager, who didn't pull any teeth but readily accepted my check. The facility at Heyward Allen and the competent, friendly and professional employees made our car buying experience the best we have ever experienced. It was worth the 200 mile drive we made. More

Everything went perfect, from finding the exact truck I wanted, to a fair price, and easy paperwork and pickup. Great experience and would recommmend to friends and relatives. wanted, to a fair price, and easy paperwork and pickup. Great experience and would recommmend to friends and relatives. More

Tim was very helpful when we were looking for a minivan for our newly expanded family. He made us feel right at home and helped us understand quite a few things, which was important to us since we were fi for our newly expanded family. He made us feel right at home and helped us understand quite a few things, which was important to us since we were first time car buyers. We feel like we got a great deal and we love our new Sienna (aka The Swagger Wagon). More

David did an exceptional job in meeting my expectations and sales needs. He was patient and courteous during the sales process. Finally, he did an outstanding job walking through the vehicle and paperwor and sales needs. He was patient and courteous during the sales process. Finally, he did an outstanding job walking through the vehicle and paperwork during the deal close. I highly recommend David and this dealership. If you are tired of the Atlanta dealership "games", then visit this dealership. More

My review is based on the sales person customer service and not the dealership as a hold. Sam Rivera was an excellent sales person, he let me look as I wanted without pestering me (most sales persons ar and not the dealership as a hold. Sam Rivera was an excellent sales person, he let me look as I wanted without pestering me (most sales persons are vultures to find fresh carcasses). He was available when I had any question or concerns about a vehicle. Car buying experience is not enjoyable, but he made it as easy as possible. Mr. Rivera is committed to providing customers total satisfaction. Every time. It would be nice to have the General and/or Sales Managers on site personally greet every customer to thank them and to ensure overall customer satisfaction. Only suggestion is for managers to shorten up the final paper work process. More

Great Dealership! First time I have been treated with respect from a car dealer. Charles Kennedy went out of his way to make us satisfied customers. Bob Baker, Gainesville,Ga. respect from a car dealer. Charles Kennedy went out of his way to make us satisfied customers. Bob Baker, Gainesville,Ga. More

We really enjoyed working with Tim Jump at Heyward Allen Toyota to purchase our new Toyota Highlander. Tim went above and beyond to help us find the exact car that we wanted. He was available to answer al Toyota to purchase our new Toyota Highlander. Tim went above and beyond to help us find the exact car that we wanted. He was available to answer all of our questions and was very responsive to emails and phone calls throughout the process. We drove to Heyward Allen Toyota from Nashville, TN to buy our car because our experience with Tim and this dealership in Athens, GA was far superior to our experience with the dealerships in Nashville. When we picked up our car from the dealership, the process was seamless and Tim spent a great deal of time ensuring that we understood how to operate the different technical features on the car. We really appreciated this effort. More

My salesman was wonderful. He knew what he was talking about. James is very friendly and treated me my husband and myself with lot of respect; not like someone that he's making money off. Also, he tr about. James is very friendly and treated me my husband and myself with lot of respect; not like someone that he's making money off. Also, he try his best to speed up the purchasing pace, especially filling and signing all those paperwork! once again, James is a wonderful sales person.THANKS!! Keep up the good work. More

Exceptional service on the part of James Childs. He was very helpful and made us feel very comfortable during the entire purchasing experience. It was a pleasure dealing with such a fine sales executive. O very helpful and made us feel very comfortable during the entire purchasing experience. It was a pleasure dealing with such a fine sales executive. Other personnel, including the manager, were also very helpful. More