Heyward Allen Toyota
Athens, GA
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Sam was extremely helpful and really listens to my needs for a car. He was patient as I did my research and tried several cars. He never pressured me or pushed. He treated me like a valuable customer and n for a car. He was patient as I did my research and tried several cars. He never pressured me or pushed. He treated me like a valuable customer and not this second class woman thing several sales man did at the Honda dealership. He was respectful and honest. I would not only buy a car from Sam again you can be sure I will tell everyone as I enjoy my new car how wonderful Sam was. More
I could not have asked for a better service. Everyone I dealt with especially our salesman, Bill Cooper, was super helpful and knowledgeable about the toyota I was buying. I will definitely recommend Heyw dealt with especially our salesman, Bill Cooper, was super helpful and knowledgeable about the toyota I was buying. I will definitely recommend Heyward Allen Toyota and Bill to others. Also, John Dispoto was very professional when I had to complete all paperwork. Also, we had to order a part for my fjcruiser and Jerry and the others in service department were so helpful and pleasant. Thank you for an all around awesome experience becausing purchasing a vehicle can be very stressful especially if salesman is under pressure to make a sale. We appreciate the manner in which you conduct business in Athens. Faye Allen Callaway p.s. My husband says all Toyota dealers need to be trained at Heyward Allen. More
Already owning a Prius and having all our service done at Heyward Allen for the past three years, we know the service is excellent. We have been contemplating replacing a 1997 vehicle for a while and Chris ( Heyward Allen for the past three years, we know the service is excellent. We have been contemplating replacing a 1997 vehicle for a while and Chris (along with Sam and Jerry) were very helpful and patient as we looked at all of the options. The Hybrid Camry was the right choice for us giving us the mileage we have become accustomed to with the Prius and the luxury ride we wanted for road trips. This was one of the best car buying experiences we have ever had. More
Iam very satisfied with Don Ransom and the crew at the body shop.Everything turned out juat Great.Again Don THANKS Bob Carter 2008 Honda Elemant 2012 March 12-15 body shop.Everything turned out juat Great.Again Don THANKS Bob Carter 2008 Honda Elemant 2012 March 12-15 More
went to toyota and bought a 06 passat that looked great and seemed to run great. salesman james said the car was 100%. had the car two days before i realized that was not at all true. check engine light ca and seemed to run great. salesman james said the car was 100%. had the car two days before i realized that was not at all true. check engine light came on so i carried it back and they told me they couldnt check the codes so i had to carry it to vw. needed water pump, thermostat,and a fuel pump. i was then told that that wasnt covered. but after reading through the warranty it was all in there. salesman said he hadnt read it before and didnt know. they had it three days said it was fixed. i got the car back and the same day the light came back on. took it back and they had it three more days . they said it was fixed and that i would have no more problems. i have now had it three days and the car will barely drive. light came back on and the car shakes like crazy and all i get from the dealer is railroaded. managers wont talk to me half the time and the othe half the time they seem like i am bothering them and my issue isnt important. i will never go back and i will never send anyone to this dealer. noone on staff seems to want to help and they all seem to be liars..!! More
Marcus was excellent in getting me the car that I wanted. He listened and was able to find a white Prius for me when I was going to settle for another color. He allowed me to walk away and wait until the ti He listened and was able to find a white Prius for me when I was going to settle for another color. He allowed me to walk away and wait until the time was right for me and still found the car I am now so exited and proud to be driving. He called me and told me that he had found a white one. It made all the difference in the world that he listened and followed up on it by himself. He makes me proud that I chose Heyward Allen and its excellent sales staff. The other staff seemed busy and did not always smile or nod, which was supprising because I was so happy. The service department seems to offer everything for comfort and I look forward to visiting at any time. More
Our sales person was outstanding and very professional. Chris was friendly and went out of her way to make sure we were happy with the purchase. Chris was friendly and went out of her way to make sure we were happy with the purchase. More
I enjoyed the experience of purchasing a new tacoma from maria fenell. I found her to be completely trustworthy and informative. not pushy in any way. she ordered the exact truck I asked for without any att maria fenell. I found her to be completely trustworthy and informative. not pushy in any way. she ordered the exact truck I asked for without any attempt to coerce me into add ons I did not want. The truck arrived when she said it would, exactly as I ordered and at a great price. This lady is a class act that most people aspire to be but never quite make it. I can't imagine a vehicle purchasing experience being more pleasureable. I highly recommend heyward allen toyota to anyone considering purchasing a vehicle. More
DAVID GOT US THE HYBRID WE WANTED FOR THE RIGHT PRICE. EXECELLENT EXPERIENCE. WILL DO BUSINESS WITH HEYWARD TOYOTA AGAIN! Loving my new Camry Hybrid! EXECELLENT EXPERIENCE. WILL DO BUSINESS WITH HEYWARD TOYOTA AGAIN! Loving my new Camry Hybrid! More
Maria Fennell is very knowledgable about Toyota products. She worked with me to help me find the truck I needed without any pressure to sell. She is good to follow-up in a timely manner. Overall, this was She worked with me to help me find the truck I needed without any pressure to sell. She is good to follow-up in a timely manner. Overall, this was the best experience I have had a buying a vehicle. I will most likley come back to Heyward Allen and Maria for any future automobile needs. I would also like to add that having William Carson back in the sevice department helped steer me from considering going to other Toyota dealerships or brands. Willam has advise me on Toyota Service since 2004. He does not try to "over sell" items I do not want. He does a great job of addressing the issues I have in a timely manner and he always returns phone calls. Thanks for working to get him back in the service department at Heyward Allen Toyota! More