Heyward Allen Toyota
Athens, GA
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I came in to look for a used Camry and wound up buying a new one. I was referred by family to see Maria Fennell and I have to say that she was a pleasure to work with. She is by far the best and friendlie new one. I was referred by family to see Maria Fennell and I have to say that she was a pleasure to work with. She is by far the best and friendliest car saleswoman/salesman I have ever dealt with. Maria answered all the questions I had and allowed me to test both new and used cars to make sure I bought what "I" wanted. Your entire staff was great, and I will definately make Heyward Allen my place to look for vehicles first (hopefully Maria will still be there). I am going to recommend this dealership and Maria to anyone I know that is looking for a vehicle. Once again, I thank you so much for everything your dealership did to put me in the car I am in!!! More
I am a previous customer of David McCoy and Heyward Allen, having first purchased a 2009 Corolla in the summer of 2010. When I lost that car to a bad accident earlier this month, I knew that I wanted t Allen, having first purchased a 2009 Corolla in the summer of 2010. When I lost that car to a bad accident earlier this month, I knew that I wanted to purchase my next vehicle from David. My experience with my first purchase was so good that I drove all the way back from my current home in Charlotte, NC just to buy from him again. As before, David was knowledgeable, friendly, and easy to work with. I really appreciate the fact that he was neither pushy nor overbearing during either my first or second buying process. The ultimate decision on the vehicles was mine, and he let me come to it at my pace. I felt that he genuinely cared about helping me find the right vehicle for ME. I chose to go with the 2012 Corolla, since I had enjoyed my previous Corolla so much. I was offered great pricing and a finance deal that gave me lower payments than on my previous, pre-owned car. David and Team also offered me a fantastic service by handling the registration process for my home state. All in all, my experience was a great one. I would HIGHLY recommend Heyward Allen Toyota and David McCoy to anyone looking to purchase a new vehicle. You all are fantastic! More
I gave this rating because I am extremely impressed and satisfied with my recent experience at Heyward Allen Toyota. I purchased a new vehicle last week and couldnt have asked for a better experience from satisfied with my recent experience at Heyward Allen Toyota. I purchased a new vehicle last week and couldnt have asked for a better experience from the moment I began dealing with my salesman, Steven Jackson. The entire process and every one involved was above and beyond my expectations. There isnt another dealership in town I would rather deal with. Thank y'all!! More
I was in a very bad situation since my car was totalled by another driver and my less than stellar credit. Marcus and the finance guy were amazing. I was treated poorly by aikens ford and I was so comforta by another driver and my less than stellar credit. Marcus and the finance guy were amazing. I was treated poorly by aikens ford and I was so comfortable here. I'm never going anywhere else! Thank you! More
I've given the rating that I have because mr jackson and glenn because they were so patient with me. after i signed the papers i decided not to get this truck and they did everything they could to make me h glenn because they were so patient with me. after i signed the papers i decided not to get this truck and they did everything they could to make me happy . And I changed my mind they made me confident that i was making the right decision. I will go to steven and glenn at heyward allen for the rest of my life to buy my toyota tundra trucks thank you. . . More
Both Gentlemen that my wife and I dealt with were courteous and very helpful. We are pleased with the purchase, so far, and will have no hesitation to recommend your dealership based on our experien courteous and very helpful. We are pleased with the purchase, so far, and will have no hesitation to recommend your dealership based on our experience. There are a couple of maintenance problems that will need to be dealt with, but I do not anticipate any problems in getting them resolved, based on our initial experience. More
Very honest, friendly fair dealership.I have bought 2 cars from this dealership and would highly recommend them? They matched prices with another dealer, and found the exact car we wanted. cars from this dealership and would highly recommend them? They matched prices with another dealer, and found the exact car we wanted. More
This was a very positive care buying experience for us. The dealership was heavily involved in a sales event, but everyone made us feel welcome and important. Robin Smith is one of the nicest people in Ath The dealership was heavily involved in a sales event, but everyone made us feel welcome and important. Robin Smith is one of the nicest people in Athens and we would recommend him to all of our friends. We love the new Corolla! More
From the word GO, Maria Fennell was a joy to work with. When my husband and I went in to test drive a prius (as we'd never driven one before) Maria was more than willing to let us take it for a spin, after When my husband and I went in to test drive a prius (as we'd never driven one before) Maria was more than willing to let us take it for a spin, after she went over the basics of hybrid driving. When we returned from our test drive there was absolutely no pressure from her to purchase that day, which to a customer is very nice. From then until we did purchased, my husband was in email contact with Maria and always had the nicest things to say about his interactions with her. When we were ready to purchase we contacted Maria, told her our specific preferences and what we wanted to pay and she found the perfect car for us at the right price! A few days later we went in to Heyward Allen Toyota to seal the deal. It was a pleasant and quick process (as she'd had me fill out the credit application for financing earlier in the day so we wouldn't have to wait on that at the dealership). What I thought would take several hours took an hour or less. Maria is a wonderful non-salesman-like saleswoman and both my husband and I had a wonderful experience working with her. More
My complaint is about changing the RATE without telling me, but I cought it before signing the paper (from 3.99% to 4.84% I think) and he did change it to base rate 3.99% and APR 4.49% . I know the differe me, but I cought it before signing the paper (from 3.99% to 4.84% I think) and he did change it to base rate 3.99% and APR 4.49% . I know the different is only arround $2.-/month but it's not the point, when you quote to customer it should be the APR anyway. I came back the next day because I had oil change scheduled for my RAV4, and I met John and told him what happened and told him too about the sticker's price is $ 299.- less than the invoice and he made it right and I ended up paid cash. I love Maria the best More