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Heyward Allen Toyota

Athens, GA

4.8
2,412 Reviews
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2910 Atlanta Hwy

Athens, GA

30606

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Showing 2,412 reviews

December 19, 2023

Good experience with the exception of: 1. Took 3.5 months to get car in. 2. Only gave me one set of keys. More

by shafferw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Jump
Dec 20, 2023 -

Heyward Allen Toyota responded

Thank you for taking the time to write a review. Inventory shortages have delayed how quickly we can get vehicles in so we apologize for the wait time you experienced. We would always prefer to give all of our customers 2 keys. However, a chip shortage has only allowed for one key per vehicle as they work to increase production. You will receive a second key once they release it from Toyota.

December 16, 2023

This is the fourth vehicle we have purchased from the dealership. Tim Jump is professional, friendly, and very knowledgeable and thorough. He went through all of the vehicle options and made sure we coul More

by Connie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Jump, Tyler Moncrief
December 12, 2023

Kevin was so helpful and walked me through every step of purchasing my car wonderful experience More

by bbchesser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gutierrez, Tyler Moncrief, Kevin Winters
December 12, 2023

Always a pleasant experience when visiting Heyward Allen Toyota when getting my truck serviced. The staff is amazing it’s worth driving the extra miles for great customer service. More

by Busta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Kelvin Lee, Tatiana Armstrong
December 10, 2023

Pleased with service very helpful I will do business with them at Athens dealer ship More

by johnpate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Cross
December 10, 2023

The dealership was very welcoming. Drek was extremely professional and guided us the entire way. Great dealership and great service overall. More

by Jmode20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Lee, Tyler Moncrief, Drek Burton
December 09, 2023

Great dealership! Willing to make a deal that is not totally one sided. Drek was very helpful and knowledgeable! More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Choe, Drek Burton
December 08, 2023

Love the way you communicate and keep me informed and ask my permission for repairs. The service was quickly done and seemed even shorter as I was constantly informed as to what was happening. More

by paulettesellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Senderhauf
December 08, 2023

Excellent service department! Rico was very helpful and all work was completed in a timely and professional manner! More

by drnewton7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Mack
December 07, 2023

JR was great from beginning to the end. We met two times before purchase. He was able to answer all my questions and was great getting the media system set up in the car. They made everythi More

by magaines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gutierrez, JR Wynn
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