
Heyward Allen Toyota
Athens, GA
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Great Experience Great service at Heyward Allen Toyota!!! Joe Davis made the car buying experience easy and pleasant. Also thank Ed Holt and Phil Cross for helping buy Great service at Heyward Allen Toyota!!! Joe Davis made the car buying experience easy and pleasant. Also thank Ed Holt and Phil Cross for helping buy the car. I am very happy with my purchase and will definitely recommend Toyota of Athens to others. More
Excellent experience! We had an excellent experience with our sales associate Joe! Not only was he very knowledgeable, but he never once pressured or rushed us to make a de We had an excellent experience with our sales associate Joe! Not only was he very knowledgeable, but he never once pressured or rushed us to make a decision. More
Quick and to the Point! Told the salesman what I wanted, and did not want to haggle on price. He brought the Sales Manager to the desk and we put together a deal that we bot Told the salesman what I wanted, and did not want to haggle on price. He brought the Sales Manager to the desk and we put together a deal that we both were happy with. I was in and out within less than hour or so. S L was great to work with and Chris and July finished it up for me as well. Will definitely go back if I need another car. More
Perfect!! I could not have ask for better staff members to assist me....Dana, Susan and John...Thanks for everything!!!! I LOVE my new 2016 Corolla!!!! I could not have ask for better staff members to assist me....Dana, Susan and John...Thanks for everything!!!! I LOVE my new 2016 Corolla!!!! More
My toyota experience My experience was exceptional everyone understood exactly what works for me and im pleased with my choices i would definitely reccomend them to my fri My experience was exceptional everyone understood exactly what works for me and im pleased with my choices i would definitely reccomend them to my friends More
David was great! David was great. I wish the whole experience would not be so time consuming and so much waiting around after the decisions have been made. But David g David was great. I wish the whole experience would not be so time consuming and so much waiting around after the decisions have been made. But David got me out as fast as possible. More
Disappointing experience. Due to illness, I have driven my 2013 Camry very little; had a total of 9375 miles (less than 4000 since the last synthetic oil change). Several wee Due to illness, I have driven my 2013 Camry very little; had a total of 9375 miles (less than 4000 since the last synthetic oil change). Several weeks ago I called and explained my situation to a service adviser, who was very helpful and understanding. He suggested that as soon as I was able to drive, I should have the tires rotated and, at that time, ask the service team to check the oil for loss of viscosity. Yesterday when I took the car in to be serviced, I explained this to Chad Johnson, and after trying to convince me that oil could lose its viscosity while sitting, he did agree to check it as requested. He also agreed to consult with me before rendering further services because, as he said, the final decision would be mine. An hour later, he came to the waiting area to inform me that my car was ready. When I questioned him about why he failed to consult me, he said he had made the decision because the oil was really, really bad and definitely needed to be changed. (Like it had suddenly become some kind of emergency!) At this point, whether or not the oil change was needed is irrelevant. I think I should have been given the opportunity to make the decision as we had agreed. I feel Mr. Johnson was disrespectful and inconsiderate . Overall, based on previous experiences, I believe Heyward Allen to be a fair and honest dealership. However, as a result of one person's actions, I have lost confidence in a business that I trusted. No one regrets this more than I do. More
Great experience. I have shopped at several other dealerships. Larry was the most helpful. In and out on the purchase of my new car. Will never go anywhere else. I have shopped at several other dealerships. Larry was the most helpful. In and out on the purchase of my new car. Will never go anywhere else. More
Friendly Joe Davis was friendly and helpful to fulfill our new car needs. We were looking for a 4Runner with heated seats, none were available. Joe suggested Joe Davis was friendly and helpful to fulfill our new car needs. We were looking for a 4Runner with heated seats, none were available. Joe suggested we buy a 4Runner and have the seats added, that's what we did. More
Great customer service from Joe Davis! I was so pleased with our delivery of my new 2017 Toyota Camry from our salesman helper Joe Davis! He was very helpful to us and displayed a Christian I was so pleased with our delivery of my new 2017 Toyota Camry from our salesman helper Joe Davis! He was very helpful to us and displayed a Christian attitude that I really liked and was so refreshing in this day and time! Thanks Joe for your assistance helping out Phill on his off day , so we could pick up our new car that day! We really appreciated your help! Also, thanks for explaining everything to me about my warranty and service their at Heyward Allen! 😀 More