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Heyward Allen Toyota

Athens, GA

4.8
2,380 Reviews

2910 Atlanta Hwy

Athens, GA

30606

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Showing 2,380 reviews

December 20, 2024

Very knowledgeable,worked within my budget, explained everything in detail, not pushy, very pleasant experience. More

by djmgoldman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Cross, Tyler Moncrief
December 20, 2024

Service technician and advisor allowed me to depart without notifying me of tread wire coming out of tire and other tire with a nail! They took 3 hours … how could you miss this ? More

by Established Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Choe
Dec 23, 2024 -

Heyward Allen Toyota responded

We sincerely apologize for the oversight during your visit. This is not the level of service we strive to provide. We understand your frustration, especially after spending three hours with us. Our technicians should have thoroughly inspected your tires and made you aware of any issues. We take your feedback seriously and will review our processes to ensure that such situations are prevented in the future. Please contact us directly so we can address this matter and make things right. Thank you for bringing this to our attention.

December 19, 2024

Excellent dealership. Phil Cross was great to work with. Very nice inventory and great service department. More

by willwingate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Cross, Mario Gutierrez
December 17, 2024

Phil was an excellent salesman. He spent quality time explaining everything before we purchased. We WILL return to Phil at Toyota in the future. More

by Referee8969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Cross
December 14, 2024

Went in for simple check up…oil change and filter. Always a positive experience. Special recognition for service advisor Cody. He kept me up to date and recommended a few things. I will keep coming to More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
December 12, 2024

I have been satisfied with the service I have gotten here over the past decade. More

by irnbrigade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lee
December 07, 2024

Convenient location. Clean inside and out. Made the process as easy as possible. Knowledgeable, friendly staff. More

by donnickigoodwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lipke, Phil Cross, Tyler Moncrief
December 06, 2024

Heyward Allen Toyota in Athens Georgia is a great dealership to do business with. Our salesman was great and the buying process was smooth. More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Winters
December 05, 2024

Nick was a big help today, as he was last year (and he remembers my car! Pretty impressive for a service center with many customers). I appreciate you! Keep it up! More

by marites.sales1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
December 05, 2024

Blake was super nice and helpful! Great experience..will definitely ask for him next visit. More

by wgore2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake