Heyward Allen Toyota

Convenient to my home. Good selection and worked to make me a satisfied customer Salesman very professional. Good selection and worked to make me a satisfied customer Salesman very professional. More

I spent several nights looking at different dealer websites looking for a Tundra 1794. I was looking for one with just the bed step, door PPF, sprayed in bed liner and Dual Step running boards. They websites looking for a Tundra 1794. I was looking for one with just the bed step, door PPF, sprayed in bed liner and Dual Step running boards. They had one on the lot that could be configured like that but after talking to "J" I was told that the place that sprays bed liners for them would not spray a composite bed. I did some research and found that there are issues with aftermarket spray in bed liners. I researched the durability of the composite bed and decided it would be fine without the liner. I was offered the highest trade in value so I asked for a proposal on the truck. The issue I had with the proposal was the price of the running boards. They are $929 as a factory option and $710 through parts. I was given a quote of $1300.20 for the boards. I expressed that I had an issue of that price multiple times and nothing was done. "J" told me it's hard to deal with someone that won't give a selling price for the truck. Well, it's your truck to sell, but not necessarily the truck I will buy. Because they would not negotiate on the boards I looked else where and found a 1794 at another dealer that was in port and the port options could be changed. They configured the truck like I wanted to include the bed liner and were highly motivated on the price. Wednesday, two days before the end of the month Peter kept emailing me and taking off $500 each email. The next morning the local dealer asked me to come by and let the head man in the used car Dept. get a look at my trade. They sweetened their offer and I took a day to go over things with my wife. On Friday while I was signing the paperwork Peter kept emailing me and actually came in $750 less but that was without the bed liner which I had in my new deal. I decided to stick with the local dealer. The reason I started to look at other dealers in the first place was the price listed on the proposal for the running boards. If this had been addressed, I would not have looked else where. Secondly, I have never had a dealer tell me I was hard to deal with because I didn't give him the selling price. I even received two emails from Chris Pegram asking what assistance I needed. Twice I responded that the price on the running boards was too high, fix it and I will deal . He never responded. I was satisfied to take a deal here if they would have been reasonable in what they said the running boards cost. This truck could have been easily sold to me on February 28 and been in my drive way that evening. More

From the minute I spoke with Samantha who was very interested and helpful. She said Kevin would be more helpful and referred me to Kevin Winter, He’s a great salesman, but Kevin went well past great. interested and helpful. She said Kevin would be more helpful and referred me to Kevin Winter, He’s a great salesman, but Kevin went well past great. Kevin did everything possible to keep the deal moving. Kevin was determined to get every obstacle out of the way. Kevin got all problems resolved. Thanks Kevin. I also spoke with Kris Pegram, and Peter both Sales Manager, very nice and helpful. After the deal was finalized, we spoke with Clifford Washington. Clifford spent as much time as necessary to explain all the details. Thanks Mr Washington. I spent at least two weeks on the phone, working on the deal and never went to the dealership. This is the first time l’ll bought a new car in 24 years. That car is a 2001 Camry that I still drive every day. I did a lot of research and I’m very happy and proud to have picked Heyward Allen Toyota. Great job to your team. I’ll refer everyone l can to Kevin. Thanks to the Team More

Larry did a wonderful job! He was very thorough, patient and kind! We appreciate his time and professionalism! He was very thorough, patient and kind! We appreciate his time and professionalism! More

We had a great experience buying our new car. Our salesman, Jr, was great and helped to make the process stress free. Our salesman, Jr, was great and helped to make the process stress free. More

Maria Fennell helped to make the entire process stress free. She was helpful at showing us details about the car we were interested in. She worked hard to help us get a price we were comfortable with. I a free. She was helpful at showing us details about the car we were interested in. She worked hard to help us get a price we were comfortable with. I appreciate her pleasant demeanor and follow up to make sure we were happy with our purchase. I highly recommend Maria as a sales agent to help anyone with their next car purchase. More

Very friendly and knowledgeable salesman. No pressure from him to purchase. Would recommend to family. No pressure from him to purchase. Would recommend to family. More

My provider Kevin did a great job keeping me updated throughout the entire process today. I appreciated the way that he explained all of the work done on my vehicle. throughout the entire process today. I appreciated the way that he explained all of the work done on my vehicle. More

I've been dealing with Heywood Allen for over 10 years. I recently traded my old Camry for a new model. My salesman was S.L. Mitchell. In my opinion, he is the best of the best! He is not only professi I recently traded my old Camry for a new model. My salesman was S.L. Mitchell. In my opinion, he is the best of the best! He is not only professional, he has a friendly attitude and makes me feel welcome every time I'm in the dealership. His straight-forward approach makes it easy to understand the details and he will get any vehicle extras you want. I highly recommend this Heyward Allen for any vehicle purchase. Just be sure to see S.L. More

Check engine light scare caused me to call Heyward Allen Toyota Service. They responded with an immediate appointment. Service Rep, John Lee met me on arrival and after a short time I received good news and Toyota Service. They responded with an immediate appointment. Service Rep, John Lee met me on arrival and after a short time I received good news and I departed a happy satisfied customer. Thank Thank You. Joe Sasso, Toyota owner. More