Heyward Allen Toyota

Great purchasing experience! I began my car search online as many do. I researched what others have paid for the car that I wanted. Then, i came in to my local dealer (Heyward A I began my car search online as many do. I researched what others have paid for the car that I wanted. Then, i came in to my local dealer (Heyward Allen Toyota in Athens, GA) and test drove a 2018 Camry SE. I liked the car but I was really impressed by the service! Maria Fennell was my primary contact person and my ultimate sales specialist. She was very honest and educated on the product. She listened to my needs and found the exact car I wanted. Because of her efforts and the customer service mindset of Heyward Allen Toyota, I will likely be a lifetime customer! More

Very easy, smooth, non-cumbersome. I wanted a highlander. Phil C embraced me as a customer, helped me locate a car, was a gentleman through the negotiation process, then made the paper I wanted a highlander. Phil C embraced me as a customer, helped me locate a car, was a gentleman through the negotiation process, then made the paperwork quick and painless. I was pressed for time, so just needed to move the process along, and he did so nicely. He was kind to my wife, as was the accessory guy (Bill, I think). So, yes, I recommend them highly. My third new vehicle purchased from them. We are enjoying the car! Steve Bolden More

Wonderful customer service from Phil Cross in sales We had a great experience with our purchase of a used car from Heyward Allen. We worked with Phil Cross. He was very patient and knowledgeable. We had a great experience with our purchase of a used car from Heyward Allen. We worked with Phil Cross. He was very patient and knowledgeable. More

Exactly What I Was Looking For In 2015 I bought a new Toyota 4 Runner from Heyward Allen Toyota. I was overwhelmed by the great customer service I received the day I bought the veh In 2015 I bought a new Toyota 4 Runner from Heyward Allen Toyota. I was overwhelmed by the great customer service I received the day I bought the vehicle and each time I returned to have my 4 Runner serviced. I had never owned a Toyota prior to this and loved everything about my new SUV. As a result, I returned when ready to update my vehicle due to the amount of miles I had put on it. The customer service did not disappoint this visit either. I am loving my new Sequoia and my husband and I will most likely be looking at a Tundra when he is in need of a new truck!! More

Very satisfied with all the help we recieved. So happy with the help and the vehicles we ended up in. Everyone was so helpful and really seemed to listen to what we needed and wanted. So happy with the help and the vehicles we ended up in. Everyone was so helpful and really seemed to listen to what we needed and wanted. More

Extremely Pleased I was very impressed with my salesperson, Tim Jump. He was very professional, efficient, and patient. I never felt highly pressured or uncomfortable . I was very impressed with my salesperson, Tim Jump. He was very professional, efficient, and patient. I never felt highly pressured or uncomfortable . He was gave me a very thorough lesson on all the features of the car and answered my questions in a respectful manner. I did ever feel that he was rushing to the next sale.I would definitely recommend hmim. Mario, in finance was also very efficient and professional. I was impressed with the friendly atmosphere of the dealership. More

Reasonably priced , fast and extremly courteous Adam Pasdom , was my service writer upon entering the service department. I came in for a simple service but also a recall item. This particular recal Adam Pasdom , was my service writer upon entering the service department. I came in for a simple service but also a recall item. This particular recall would take longer than other model car " passenger air bag inflators" . Adam made a point to make me aware of everything and keep me up dated all throughout the process. More

Always courteous and never pushy. Lauren, I hope that’s her name! She was the only female that saw in the service department. She was very professional and made my service checkup ple Lauren, I hope that’s her name! She was the only female that saw in the service department. She was very professional and made my service checkup pleasant. More

Patient and helpful Everyone I worked with was patient, knowledgeable, and helpful. This was my first time buying a car, so they made me feel comfortable and talked me th Everyone I worked with was patient, knowledgeable, and helpful. This was my first time buying a car, so they made me feel comfortable and talked me through any questions I had. More

Very knowledgeable and helpful serviceman I gave a rating of 5 as the salesman at this dealership answered all our questions was not a high pressure salesman was interested in what type of veh I gave a rating of 5 as the salesman at this dealership answered all our questions was not a high pressure salesman was interested in what type of vehicle and price range and showed us vehicles that met those requirements we had. Advised us pros and cons of new vehicle as opposed to used. Went above and beyond service we thought we would receive. Would definitely recommend this salesman and dealership. More