Heyward Allen Toyota

My first visit and purchase. The staff worked hard to get my business and were very professional. Highly recommend. The staff worked hard to get my business and were very professional. Highly recommend. More

The people are very friendly and accommodating especially our sales consultant, Trey Cocus! We’re definitely going back to this dealership when we need a new car! our sales consultant, Trey Cocus! We’re definitely going back to this dealership when we need a new car! More

NOT TO BE TRUSTED. I went to this dealership 12/23/23 and asked for a transmission flush. Next thing I know I am being told that my transmission has to be replaced at a I went to this dealership 12/23/23 and asked for a transmission flush. Next thing I know I am being told that my transmission has to be replaced at a cost of around $10,000! I had a faulty Presure Control Solenoid in my tranmissioin according to the computer. I asked if I could replace the solenoid and the tech said "no it is way inside the tranmission". PROBLEM- I was lied to multiple times in this transaction. I went down the street and it turns out that my transmission was low on fluid! $30 later and I am gone with no error codes. ALSO-the top three reasons for the error code is 1. low fluid, 2, Dirty fluid (why I was there) 3. Bad solenoid (2 hour repair with $300 part). This dealership is very deceitful and can not be trusted on any level. I know this rating won't do much because they are the only Toyota dealer in the area but I would find another place to go, especially for service. At the least they are grossly negligent on all levels or just trying to take advantage like a lot of dealers do these days. More

Excellent experience in the service department in every way - I strongly recommend Heyward Allen service department. Having recently moved to the Athens area, I asked someone for suggestions as to where t way - I strongly recommend Heyward Allen service department. Having recently moved to the Athens area, I asked someone for suggestions as to where to have a tire problem serviced. I was directed to a local "tire business." The work done at that tire business was completely unsatisfactory. So, I took my RAV4 to Heyward Allen where the work was done correctly, and every step of the process was explained. I strongly recommend always having work done at Heyward Allen!! More

Everyone we met was very nice and helpful. Weldon Taylor did a great job explaining everything in detail and spent as much time with us as we needed. Cassandra, that I spoke with when I first Weldon Taylor did a great job explaining everything in detail and spent as much time with us as we needed. Cassandra, that I spoke with when I first called even came and spoke with us and she was very nice. The owner came by also while we was there and offered to help us if we had any questions. More

This is the fourth vehicle we have purchased from the dealership. Tim Jump is professional, friendly, and very knowledgeable and thorough. He went through all of the vehicle options and made sure we coul dealership. Tim Jump is professional, friendly, and very knowledgeable and thorough. He went through all of the vehicle options and made sure we could operate the vehicle safely. We would recommend Tim and Heyward Allen Toyota to our friends and family. More

Always a pleasant experience when visiting Heyward Allen Toyota when getting my truck serviced. The staff is amazing it’s worth driving the extra miles for great customer service. Toyota when getting my truck serviced. The staff is amazing it’s worth driving the extra miles for great customer service. More

Kevin was so helpful and walked me through every step of purchasing my car wonderful experience purchasing my car wonderful experience More

Pleased with service very helpful I will do business with them at Athens dealer ship with them at Athens dealer ship More