
Heyward Allen Toyota
Athens, GA
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I had an appointment at 9:15am to get my oil changed. I got a call at 11:02 thinking my car was done, but it was someone asking if I had reviewed the suggested services. I told them that I never received I got a call at 11:02 thinking my car was done, but it was someone asking if I had reviewed the suggested services. I told them that I never received anything regarding any suggested services. At 11:05 I received a text with the suggested services. After receiving the text I walked to the service desk and told the lady that I just needed my oil changed. She said my car would be ready shortly. 35 minutes later she called back and said that my car was ready. The upselling is getting out of control. I was there a few minutes shy of 2.5 hours for an oil change. Very unsatisfied with my experience. Been getting vehicles serviced here for years and the service is declining. More
My service was excellent! Professional and quick! Harry has a honest, warm and friendly manner to him that made me feel like he cared. Rare to find!! Will ask for him ever Professional and quick! Harry has a honest, warm and friendly manner to him that made me feel like he cared. Rare to find!! Will ask for him every time I need service. Thank you! More
Excellent sales staff- very friendly and Competent. Car was well prepared and runs perfectly. Very satisfied Car was well prepared and runs perfectly. Very satisfied More
Give Cody Self a raise. He was excellent. Great explanations of the services and cots, as well as setting the right expectations He was excellent. Great explanations of the services and cots, as well as setting the right expectations More
Excellent customer service, sales person was very respectful and helpful. If they don’t have what you want, they will get it for you. I would recommend Dealership to family. respectful and helpful. If they don’t have what you want, they will get it for you. I would recommend Dealership to family. More
Once again, Heyward Allen Toyota knocked it out of the park. I really made it tedious for Weldon to get just the right look for my 2024 Tundra and he truly went above and beyond to put the pieces togethe park. I really made it tedious for Weldon to get just the right look for my 2024 Tundra and he truly went above and beyond to put the pieces together. From blacking out the entire trim package to getting a fully electric truck bed cover this truck looks fantastic!! He even drove to my house to put the blacked out door handles on, as they arrived a couple days later. Now THAT's true service that will certainly keep me coming back. More