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Heyward Allen Toyota

Athens, GA

4.8
2,415 Reviews
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2910 Atlanta Hwy

Athens, GA

30606

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Showing 2,415 reviews

June 12, 2025

I had a wonderful experience purchasing a previously owned car from this dealership. My salesman was excellent and communicated clearly with us. He took the time to show us features and walk us through More

by kkelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maughon
June 07, 2025

We had a very good experience working with Drek to purchase our vehicle. He was very knowledgeable about our vehicle….especially all of the new high tech stuff on the car. More

by rbdis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Burton
June 04, 2025

Kevin the Sales Consultant and Peter the Sales Manager both were excellent to work with and they put together a very fair dealer right up front. Kevin was amazing by getting me a lot of information about More

by jthfinancial
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Winters and Peter Salazar
May 30, 2025

I think this is one of the best businesses in Athens. They are incredibly communicative, professional, and nice. More

by katherinedowns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Wynn
May 19, 2025

On May 2,2025, I bought my 2025 Toyota Tundra 1794 truck at Heyward Allen Toyota in Athens, GA. My review is about my salesman; Larry Griffin. Larry Griffin is a MASTER Salesman. I Highly recommend him! More

by billforgrace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Griffin
May 02, 2025

Heyward Allen was extremely professional,knowledgable, and would recommend them to anyone. Chandler and JR are absolutely the best at what they do. Customer service not like anything I’ve ever seen More

by Jonathan Avanzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler, Cliff Washington, JR Wynn
April 29, 2025

The purchase or our car was smooth. Our past toyota was always serviced her with great customer service. More

by M.Thrasher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Cross
April 22, 2025

Customer beware , will advise young women of parts and services that’s needs to be done , and overprice them. I had cv axel services done and two diff advisers gave two diff quotes and then , when I got More

by 3Plus Yrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lee , Jason Trapanese, Rachel Sims, Rico Mack
Apr 24, 2025 -

Heyward Allen Toyota responded

Thank you for taking the time to share your experience. We're very sorry to hear about the confusion and lack of communication during your recent visit, and we completely understand how frustrating this must have been. We want to assure you that your concerns were taken seriously, and our Service Manager, Rachel Sims, personally reached out to you to address the situation. After speaking with you, Rachel made the decision to fully cover the cost of the axle installation—approximately $600—as a gesture of goodwill and to acknowledge the inconvenience you experienced. We appreciate your feedback as it helps us identify areas where we need to improve. While this situation was not up to our usual standards, we are committed to learning from it and ensuring a smoother experience moving forward. If you have any further questions or if there's anything else we can do, please don’t hesitate to reach out directly. We value your business and the opportunity to regain your trust.

April 21, 2025

Marco did an excellent job helping achieve my new Corolla!!! I would recommend him again!!!! More

by aprilmurray602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
April 17, 2025

Thank you so much, Heyward Allen Toyota, for always providing the wonderful services! That's why we are your long-term loyal customers! More

by G0Me
Recommend Dealer
Yes
Employees Worked With
Derik Pannek, Jason Trapanese
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