
Heyward Allen Cadillac Buick GMC
Athens, GA
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Knowing how to listen Our salesman really listened to what we were looking for he hot the details and then exceeded our expectations, jeff was really great as well glad we Our salesman really listened to what we were looking for he hot the details and then exceeded our expectations, jeff was really great as well glad we got to talk with wes More
1st Car! Cadillac Purchase-April 2017 When I walked onto the lot, I had no idea what I was looking for and was simply overwhelmed. Kenneth White(K.C.) assured me that wasn't a problem and When I walked onto the lot, I had no idea what I was looking for and was simply overwhelmed. Kenneth White(K.C.) assured me that wasn't a problem and made me feel better. K.C. was patient and really put in work before helping me decide on my car. He was not pushy! I would recommend his services to anyone looking! My ratings reflect my experience with K.C. More
Cadillac Purchased April 22nd 4/22- Purchased a Certified Preowned Cadillac 4/25-Finally drove it off the lot(detailing and washing) with a big happy smile 4/25-immediately notic 4/22- Purchased a Certified Preowned Cadillac 4/25-Finally drove it off the lot(detailing and washing) with a big happy smile 4/25-immediately noticed a few issues; a day or so of phone/email tag 4/27- dropped it off for repairs 5/2- got a call stating the car was ready. 5/3- hitched a ride to pick up my car; noticed that a tiny in the front window was not fixed! 5/3- called back immediately and had to leave another message. I think the service so far has been good, but it is hard to rate when a service hasn't been completed. Don't know which department, sales or service, should take the blame. So @ this point, I'm frustrated...have a new car that I have driven for all of 2 days! Makes me question the meaning of certified pre owned. More
Great Experience Sales rep Kenneth White listened to what we wanted and then efficiently put us in the perfect car. A minimum of the car sales games. Kenneth even de Sales rep Kenneth White listened to what we wanted and then efficiently put us in the perfect car. A minimum of the car sales games. Kenneth even delivered the to our home at Reynolds at Lake Oconee. More
Service Jessie in the service department was more helpful than anyone I have ever dealt with! I wish I could give him more than 5 stars! So very helpful and e Jessie in the service department was more helpful than anyone I have ever dealt with! I wish I could give him more than 5 stars! So very helpful and even though I live in NC, I will use them to service my vehicle! THE BEST! More
James MacDonald - Yukon Denali Repair Outstanding service. Great staff. Hospitable, knowledgeable, prompt and professional. Special thanks to Sabrina Young, Paul Brown and Michael Nelms. H Outstanding service. Great staff. Hospitable, knowledgeable, prompt and professional. Special thanks to Sabrina Young, Paul Brown and Michael Nelms. Highly recommend to all my friends. More
No High Pressure! Great experience! All employees were very friendly and helpful even though we decided to car shop on a rainy windy day!! Deal was completed quickly Great experience! All employees were very friendly and helpful even though we decided to car shop on a rainy windy day!! Deal was completed quickly and efficiently. More
encore owner Had hassle free purchase on my new encore. All features were explained w no rush. Love the new encore and heyward allen. Would recommend dealership. . Had hassle free purchase on my new encore. All features were explained w no rush. Love the new encore and heyward allen. Would recommend dealership. . More
Buick Owner Great experience at the dealership with sales and service. Michael was very thorough with the delivery process and everyone else made it very easy to Great experience at the dealership with sales and service. Michael was very thorough with the delivery process and everyone else made it very easy to buy from Heyward Allen. More
Enclave 2017 Great experience . Tim was very helpful in letting us experience different vehicles and finding the right car. Jeff found us the interest rate we was Great experience . Tim was very helpful in letting us experience different vehicles and finding the right car. Jeff found us the interest rate we was looking for. Overall very good experience. Thanks. More