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Heyward Allen Cadillac Buick GMC

Athens, GA

4.1
406 Reviews

2590 Atlanta Highway

Athens, GA

30606

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Showing 406 reviews

June 21, 2018

Very professional and courteous. Steve was very helpful and make me feel like my problem was important. He cummunicated with me timely and addressed my concerns. The repairs were perf More

by Galewilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Erwin
May 26, 2018

They found my unicorn I’ve been searching for a suburban for 3+ years in a specific price range. I jokingly began calling the vehicle a unicorn as it didn’t seem to exist. More

by Happy suv owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Morrow
April 23, 2018

Purchased a new SUV Had a great experience with Kenneth, he listened and was well informed about the various vehicles. Felt like there was no haggle, pressure, or unneces More

by Bmul82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth White
April 19, 2018

Service I have been here a few times. Never had a bad experience. Rudy Miranda is awesome he explained to me what was going on with my vehicle. More

by Carlos Mayorga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Miranda
April 03, 2018

Best customer service, every time! This dealership has amazing customer service and always is very efficient at getting your car in and taken care of. I called this afternoon before lea More

by Kel11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy, Jeffrey
March 30, 2018

FANTASTIC Experience Very helpful and friendly. Ken Evans understood. My needs and situation and went the extra mile to make things happen. No pressure. Nice dealing wi More

by jasonbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Evans, Sean Hess
March 09, 2018

Labor cost and poor quality of GMC products Company doesn’t honor the coupons their office direct mails to you. Poor quality vehicle. Major system failure within 5000 miles of warranty exp More

by Ajlane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure.
Mar 20, 2018 -

Heyward Allen Cadillac Buick GMC responded

Thank you for sharing the results of your visit. I am very surprised to here that your visit was not satisfactory. We do not see this typically from our customers. However we will use this as an opportunity for improvement. We would like to correct the short comings of your most recent visit. Heyward Allen's goal is to make each and every customer completely satisfied. A management staff member is available to consult with you anytime. We look forward to another opportunity.

March 01, 2018

Great You r the best I think Wesley and Steve Middlebrooks are great guys and great people to deal with About all of my car some Larry Paul and he doesn’t e More

by Woody31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Irwin
January 28, 2018

Glad I stopped by Things started off a little rocky when I first stoppped in. When I return STEPHANIE SANCHEZ helped me and was great. She was very nice and I felt comf More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SANCHEZ,JEFF WINSTON
January 27, 2018

Service Awesome service staff, oil change and tire rotation in about thirty minutes. He went over and explained what I need to have completed on next service More

by Cmf723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Hess
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