
Heyward Allen Cadillac Buick GMC
Athens, GA
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Courteous, friendly, informed and trustworthy. They do what they say and go out of their way to make it a enjoyable experience. Ken Evans really went out of his way to make sure we were happy and well tak what they say and go out of their way to make it a enjoyable experience. Ken Evans really went out of his way to make sure we were happy and well taken care of. More
This visit was not as bad as some I have had in the past. Everything was fine I got my car in first thing in the morning so that I wouldn’t have to wait. It took two hours to get the service done and then th Everything was fine I got my car in first thing in the morning so that I wouldn’t have to wait. It took two hours to get the service done and then they came and told me it was going to the car wash. An hour and 10 minutes later I finally got my car. It was very clean but that seemed a little excessive to me. Other than that the service was great the staff is always friendly. More
Stephany was super nice and knowledgeable . It was a good stress free experience for us. It was a long 3 hour drive to get there but worth it stress free experience for us. It was a long 3 hour drive to get there but worth it More
Michaell Nelms was AWESOME all the way around!!! Michael Nelms quickly evaluated my parents minimum requirements, took into account their needs, price to value range and set them up in a car they are Michael Nelms quickly evaluated my parents minimum requirements, took into account their needs, price to value range and set them up in a car they are in love with. My parents are in their 80's, early 90's, and yes still driving! They are also very cautious about dependability and cost to operate. He treated them like his own parents. He set them up in 3 varieties of vehicles, took his time in explaining options and their use. Actually road tested with them, Lol, and sent them home with a Buick Encore. Thank you Michael and the entire dealership for your kindness, courtesy, and the warm heartfelt way in which you did! We will be back! Thanks again! Carl W., Dorothy, and Carl D. Fox More
They are always helpful and are prompt in handling my questions or problems. The people in the service department are always friendly and very knowledgeable whenever I have an issue. questions or problems. The people in the service department are always friendly and very knowledgeable whenever I have an issue. More
You will find letters of affirmation for your service department. They played a role in my decision to buy my last car from heyward Allen. However, today I had a 2pm apt for oil change that took Three ho department. They played a role in my decision to buy my last car from heyward Allen. However, today I had a 2pm apt for oil change that took Three hours. 2 hours too long. More
Very happy with the suv I purchased from Heyward Allen Cadillac GMC BUICK dealership that day. And in the future planning purchasing the Cadillac xt6. Cadillac GMC BUICK dealership that day. And in the future planning purchasing the Cadillac xt6. More
Remote key was not communicating with the control panel. There was a bad module in the car. They had to source the part because of the strike. There was a bad module in the car. They had to source the part because of the strike. More