Heyward Allen Cadillac Buick GMC
Athens, GA
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Michaell Nelms was AWESOME all the way around!!! Michael Nelms quickly evaluated my parents minimum requirements, took into account their needs, price to value range and set them up in a car they are Michael Nelms quickly evaluated my parents minimum requirements, took into account their needs, price to value range and set them up in a car they are in love with. My parents are in their 80's, early 90's, and yes still driving! They are also very cautious about dependability and cost to operate. He treated them like his own parents. He set them up in 3 varieties of vehicles, took his time in explaining options and their use. Actually road tested with them, Lol, and sent them home with a Buick Encore. Thank you Michael and the entire dealership for your kindness, courtesy, and the warm heartfelt way in which you did! We will be back! Thanks again! Carl W., Dorothy, and Carl D. Fox More
They are always helpful and are prompt in handling my questions or problems. The people in the service department are always friendly and very knowledgeable whenever I have an issue. questions or problems. The people in the service department are always friendly and very knowledgeable whenever I have an issue. More
You will find letters of affirmation for your service department. They played a role in my decision to buy my last car from heyward Allen. However, today I had a 2pm apt for oil change that took Three ho department. They played a role in my decision to buy my last car from heyward Allen. However, today I had a 2pm apt for oil change that took Three hours. 2 hours too long. More
Very happy with the suv I purchased from Heyward Allen Cadillac GMC BUICK dealership that day. And in the future planning purchasing the Cadillac xt6. Cadillac GMC BUICK dealership that day. And in the future planning purchasing the Cadillac xt6. More
Remote key was not communicating with the control panel. There was a bad module in the car. They had to source the part because of the strike. There was a bad module in the car. They had to source the part because of the strike. More
Highly recommend, kind gracious and accommodating! No hard sale! I came back for a 2nd vehicle 14 years later! Larry Paul is awesome! Knowledgeable & personable! hard sale! I came back for a 2nd vehicle 14 years later! Larry Paul is awesome! Knowledgeable & personable! More
Service department is grealLauren Rodgers was great. She Service department is greal Lauren Rodgers was great. She took time with me and was very thorough when explaining the issue to me. Very professional Service department is greal Lauren Rodgers was great. She took time with me and was very thorough when explaining the issue to me. Very professional!👍 More
I plan to based on the service I received buying. The sales staff, a true team effort, is excellent. Honest, helpful, sincere, knowledgeable, politely persistent, consistent, and reliable. I cannot The sales staff, a true team effort, is excellent. Honest, helpful, sincere, knowledgeable, politely persistent, consistent, and reliable. I cannot say enough about our car buying experience. Believe it or not, it was mostly painless and they walked us through every step of the way, at our pace. More