Back

Heyward Allen Cadillac Buick GMC

Athens, GA

4.1
406 Reviews

2590 Atlanta Highway

Athens, GA

30606

Directions

By Type

Showing 406 reviews

January 08, 2021

Heyward Allen is always a pleasure to do business with. Everyone in service and sales are always very friendly and very helpful. The waiting areas are always clean and furnished with fresh refreshments. I More

by asbessinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paul
January 07, 2021

Great experience buying our car! Everyone was extremely knowledgeable and professional. Larry Paul was a great help to us. I would purchase from them again. More

by Danny and Ann Craft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paul
January 06, 2021

The best service every, I like to thank Lauren wood for her support and her customer service. I have had my 2009 GMC Acadia for a longtime and Heyward Allen are always on the top of their game. More

by Waltersimmons12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Wood
January 06, 2021

Just purchased an XT-5 with color and equipment that was difficult to find. Car was located and delivered to my doorstep two days later! Great work! More

by gwheiring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hess, Gary Bryant , Riley Tolbert
January 05, 2021

Heyward Allen was a pleasure to work with. From the start to finish everything was very smooth. Communication was top notch! We had several people who made sure we were taken care of! Kim, Riley, Ken, and Sh More

by Brittanylohd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Hess, Ken Evans, Riley Tolbert, Kim Winston
January 05, 2021

Great. Number one. Right on. Cannot wait till next time. Way to go. May just buy or trade next time. my go to team. THANKS???!! More

by jdvoyles66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Harvey, Lauren Wood
January 01, 2021

I’ve been a loyal customer since 2012 and continue to receive phenomenal customer service from the sales staff. Ken is a pleasure to do business with and operates with honesty and integrity .My purchase More

by Jmroz1514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Evans
December 23, 2020

Michael was great! Everyone made us feel welcome and answered all of our questions. Wonderful experience. We will definitely be returning for our next vehicle purchase. More

by christiecbarker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelms
December 16, 2020

Rude service members. Don’t bother asking for clarification. Expect sarcastic remarks when a customer is bringing up an issue that may effect others. Issue could have been handled better. Shame. More

by Athenscaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracey Collins
Dec 23, 2020 -

Heyward Allen Cadillac Buick GMC responded

Thank you for bringing our attention to the issue during your recent visit. We want you to feel like your questions are heard, respected, and answered in a way that is clear for you. We would love to speak with you further about the experience, however DealerRater doesn't have a name attached to your review. At your convenience, could you reach out to our service manager, Joey Harvey? You can email him a jharvey@heywardallen.com or give him a call at 706-549-8580. We appreciate your feedback so that we can learn and improve from it.

December 16, 2020

Sean wood was my salesman and he consistently kept in touch with me about what I was looking for, and when I came up there he was very professional. More

by Jt_melton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean wood
...
13
...