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Heyward Allen Cadillac Buick GMC

Athens, GA

4.1
406 Reviews

2590 Atlanta Highway

Athens, GA

30606

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Showing 406 reviews

March 11, 2021

The used vehicle I purchased required a replacement part. It was not installed in the timeline I was promised. I was told it was a 1 to 1 and one half hour job. My vehicle ended up being at the dealer for 2 More

by Aa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Evans
Mar 15, 2021 -

Heyward Allen Cadillac Buick GMC responded

Thank you for taking the time to write a review. Upon starting the repair, it was discovered that the labor was going to take much longer and the dash had to completely come out during the repair. We apologize that the salesman misquoted the repair time as he was unaware of the time this would take.

March 10, 2021

They did a good job helping me get the automobile I wanted the best and easiest automobile dealer I have ever financed with hope to be a regular customer. Thanks More

by theburgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, Sean Hess
March 05, 2021

Had a perfect experience buying my Cadillac from them! Sean Woods was the best salesman & went above and beyond to help me! Please give them a try you won’t be disappointed! More

by Kim987123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wood
March 04, 2021

RAC Winder Ga. Supper nice people to deal with, came RAC Winder Ga. Supper nice people to deal with, came with my daughter she has purchased two vehicles from here, Raleigh and Jeff was so nice to deal More

by RAC
Recommend Dealer
Yes
Employees Worked With
Jeff Winston, Riley Tolbert
March 04, 2021

They did great was easy very polite helpful felt comfortable would recommend and will come back if and when I want another vehicle Thank You good job More

by theburgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie
March 04, 2021

I am no spring chicken, and over the years I've purchased a number of vehicles, new and used. Whitney Bush at Heyward Allen GMC in Athens exceeded by FAR literally every other experience I've ever had with a More

by brenda.steele1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bush, Sean Wood
March 02, 2021

My appt. today was great, didn't have to wait a long time. Customer Service was great. Met a friendly couple in the waiting area. ❣ More

by calissaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Wood, Tracey Collins
February 24, 2021

I had the best experience with Stephanie Eisenhart at Heyward Allen GMC. She was so understanding and compassionate about our needs! I will refer all my friends to her!! More

by Rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Eisenhart 5 Stars!, Gary Bryant
February 09, 2021

Chris at the body shop was patient and helpful. Outstanding service. Lauren was also very helpful. Cadillac looks like new. Everyone was very friendly. No complaints More

by Hilary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (body shop manager), Lauren Wood
February 07, 2021

I was treated very well by the service staff and when issues arose the communication was excellent. They found solutions to the problem. Thank you Heyward Allen staff. More

by wbennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Wood, Tracey Collins
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