Heuberger Subaru

Great experience Awesome Dealership, awesome service. Mr. Adams was professional, helpful, and direct. Excellent experience for a first time buyer. Was recommended by Awesome Dealership, awesome service. Mr. Adams was professional, helpful, and direct. Excellent experience for a first time buyer. Was recommended by a friend and will recommend to anyone. More

Cannot trust service department This is the second time that I have made an appointment at Heuberger in which maintenance was not completed on time or incorrectly. We dropped off th This is the second time that I have made an appointment at Heuberger in which maintenance was not completed on time or incorrectly. We dropped off the vehicle at 8am, but they said it would not be ready until the afternoon because of repairs not finished on vehicles from the previous day. They called me at 4:44pm to tell me that they were just now starting the spark plug replacement. We decided to pick up the vehicle the following morning on Saturday since they already ruined our plans by taking so long on the services. Now, here's the problem. Every time I pick up my vehicle at Heuberger, I have to inspect it inside and out for cleanliness, damage, and to make sure things were put back right under the hood. As usual, the cover for the positive terminal on the battery was hanging loose, the vave clamp was loose on the air filter valve arm, and the air filter clips were not in place. I showed my advisor, Trey, but he really didn't care. You cannot have anything loose on the airintake system because that is a safety issue with the oxygen sensors. On another occasion, warranty work was performed on the window washer motor. I made an appointment for that since you have to for warranty work. Every one in Colorado Springs decided to come to Heuberger for services that day even though I had made my appointment 2 weeks in advance. The shuttle picked me up at 3pm from my house. The service department said that the work would be done soon after I arrived at the dealership. It wasn't. My husband kept asking me over the phone if he needed to pick me up and get the car the next day. The service department kept saying the work would be done soon. When it was finished, they said the work was completed. It started to rain as I drove away and guess what? The wipers did not work. I was pissed. The mechanic did not finish the job and the service department was now closed. I drove back the next day to have everything finished and new wiper blades installed for free. This time I only waited for 30 minutes. So now you know why I check everything before I drive away. I did find a great Subaru dealership in Houston, TX when I visit my mom. Gillman Subaru is great! It's just too bad they are nearly one thousand miles away! More

Out of state buyer, Now a customer for life. Wow, these guys are a family, and they want you to be apart of it. I was never pressured into buying. I was taken care of all my questions answered, a Wow, these guys are a family, and they want you to be apart of it. I was never pressured into buying. I was taken care of all my questions answered, and a fair deal was made. I traveled from Texas, and the process was great. January took amazing care of me, along with the whole staff. It was a great experience, and I am now a life long customer. No matter where I live I will travel to purchase from Heuberger. More

The ease of purchase was unmatched From the first inquiry online to meeting Wendy to driving off the lot, I had nothing but positive experiences. There were no hidden fees or any pres From the first inquiry online to meeting Wendy to driving off the lot, I had nothing but positive experiences. There were no hidden fees or any pressure salesmanship involved. I have recommended Heuberger Motors to everyone buying a car. I have also been a raving fan of my new Crosstrek. So much that my brother purchased one too. More

Solid buying experience John Buescher was excellent to work with (5 stars for him). As another reviewer said, it was cheaper to buy the car, fly down to pick it up, and driv John Buescher was excellent to work with (5 stars for him). As another reviewer said, it was cheaper to buy the car, fly down to pick it up, and drive back to my own state (by a couple thousand) than it was to buy anywhere local, and frankly, the service through the buying process was better. The only minor quibble (and the -1 star for the dealership in general) was the paperwork guy (not John) who tried to employ guilt-tripping for extended warranty. That aside, is was a very good experience and I'm happy with the car. More

Internet Purchase the way it should be! We just purchased a 2016 WRX Limited with January Brooks at Heuberger and got an incredible deal that our local dealer couldn't even touch. Actually, We just purchased a 2016 WRX Limited with January Brooks at Heuberger and got an incredible deal that our local dealer couldn't even touch. Actually, the local dealer refused to even go below MSRP, much less come close to Heuberger's incredible pricing. On top of saving a ton of money buying out of state through Heuberger, the sales team (especially January) were unbelievably helpful through the entire process. Not only would we recommend this dealer to someone, we also plan on buying the next car here for certain. Thank you again January and everyone at Heuberger. More

Buying my first Subaru was great, Terrific staff. Our car buying experience was quick and easy on-line and by phone. When Ryan Zaragosa told us Heuberger delivers in state we said sold! Vehicle was d Our car buying experience was quick and easy on-line and by phone. When Ryan Zaragosa told us Heuberger delivers in state we said sold! Vehicle was deliver to us in Durango CO in one day. Ryan did a terrific job handling all stages of the purchase and going over the car features. Mark Way handled the closing paperwork and gave us options for the loan and extended service agreement. We didn't plan to purchase the Subaru service agreement but he convinced us that it would pay-off in the long-run. We haven't purchased a new car for years and this was the best experience. More

2016 Subaru WRX Limited - Internet Sale This was my first internet car purchase and by far the best car buying experience. January was quick to reply to my emails. Absolutely no surprises wh This was my first internet car purchase and by far the best car buying experience. January was quick to reply to my emails. Absolutely no surprises whatsoever and that's a great thing. Now about the car, I love the WRX. This is my first Subaru and I should have bought one years ago. Jay More

Great buying experience and no hassles Again a great experience buying a car from Heuberger. I came back looking for a new car, previously bought an Outback in 2009, and was quickly helped Again a great experience buying a car from Heuberger. I came back looking for a new car, previously bought an Outback in 2009, and was quickly helped to find the car I wanted and could afford. The whole experience was quick and painless, no pressure to buy more of a car than I needed. Courteous staff and willing to help. Skylar Short in particular was very helpful, knowledgeable and no pressure during the whole process. More

Pleasant Car Buying experience My husband and I had the easiest and most pleasant car buying experience at Heuberger. Josh Martin was fantastic and I highly recommend contacting him My husband and I had the easiest and most pleasant car buying experience at Heuberger. Josh Martin was fantastic and I highly recommend contacting him via email prior to visiting the dealership- he arranged our test drives in advance and was very knowledgeable about the forester and the outback. The whole processs was stress free and simple- we won't buy from another dealership again More