Heuberger Subaru

Best Car-buying experience ever My husband and I were in town from Massachusetts for the weekend to visit our daughter at college and to buy her a car. We wanted to get the deal tra My husband and I were in town from Massachusetts for the weekend to visit our daughter at college and to buy her a car. We wanted to get the deal transacted swiftly in one day so that we could enjoy the rest of Parents Weekend. Nikki made the whole transaction smooth and pleasant and gave a terrific walk-around to our daughter, focusing on all the safety factors that we as parents would have ourself. And she was so patient and sensitive with me and all my worried-mother questions. Massachusetts makes it very difficult to buy a car out-of-state and register it in Massachusetts and Mark in finance was on the phone with our insurance agent at least a half a dozen times to confirm that we were doing everything by the book. He even brought Courtney -- the title expert in the office -- onto the call to make sure we got it right. I had warned my daughter that we were in for a lengthy, unpleasant day at the dealership because of all my previous car-buying experiences, and when we walked out of Heuberger having successfully transacted our business I had to eat my words. We are so happy with our choice of the Subaru Forester for our daughter and know that Heuberger will take care of her if she runs into any difficulties with her new car. More

Rob Marino is great ! We bought a new 2015 Subaru Forester last year and then recently in July 2015, we bought a used 2001 Subaru Legacy/outback, both through Rob Marino. We bought a new 2015 Subaru Forester last year and then recently in July 2015, we bought a used 2001 Subaru Legacy/outback, both through Rob Marino. we found him always very professional, knowledgeable, patient, very helpful and understanding of senior citizen like us. We would highly recommend him for anyone. Our whole experience at HeubergerMotors was amazing. More

Two Words: Too Easy Back in 2013 my brother and I purchased two cross treks from Jim Adams, and that was a amazing experience. Just Last month I decided to trade my cros Back in 2013 my brother and I purchased two cross treks from Jim Adams, and that was a amazing experience. Just Last month I decided to trade my cross trek in and upgrade to a WRX. Immediately I called Jim, and Jim was on vacation, but that did not matter. From Yellowstone park Jim ordered my WRX and sure enough a few weeks later it arrived and I received the same easy purchasing experience I received two years before. I love the car and I refer people to Jim when ever they ask about purchasing a Subaru! More

Great car buying experience Adam Wells was extremely helpful and personable. Obviously, he was very knowledgeable about each Subaru model, yet he did not try to persuade our dec Adam Wells was extremely helpful and personable. Obviously, he was very knowledgeable about each Subaru model, yet he did not try to persuade our decision. He made my wife and I fell very comfortable during the entire process - this was easily the best car buying experience I have had. Thanks Adam. We will see you next time we are ready to purchase a car. More

Never been treated like this We visited a few times and test drove the Outback, Crosstrek, and Legacy. We were blown away by the level of customer service we received. From the We visited a few times and test drove the Outback, Crosstrek, and Legacy. We were blown away by the level of customer service we received. From the receptionist to the coffee bar staff - everyone treated us with professional respect & excellent service. The sales staff were attentive and informative - no pressure - just very very helpful. They found the answers for every question I had and there were many. The finance person was clear and straight forward. Management was available and responsive. The price we paid was very fair - less than anything I could find online. This is what I want to experience with I make a very major and significant purchase. If you live in the area (or are shopping online) you really should check out Heuberger. Glad we did. More

Time to Trade: My Older Subaru Was Old Enough to Vote! I sing of Subarus, of Heuberger, and Salesperson Karen Lovvorn (with apologies to Vergil and his timeless Aeneid). Our first Subaru purchased from Heu I sing of Subarus, of Heuberger, and Salesperson Karen Lovvorn (with apologies to Vergil and his timeless Aeneid). Our first Subaru purchased from Heuberger, a 1994 Legacy L wagon, had accumulated 213,283 miles. No oil consumption between oil changes, 5-speed manual shift still fun to drive, and 32 mpg at last fillup. But my wife and I decided that it was time to get a newer car for my own day-to-day needs (my wife drives our second Subaru from Heuberger, a 2004 Legacy Outback wagon bought in 2004). POINT ONE - Subarus are extremely reliable. In my opinion, Subaru's boxer-four engine with symmetrical all-wheel-drive is the best-engineered powertrain in the automotive industry. The 2015 Subaru XV Crosstrek 2.0i Premium that we just purchased from Heuberger was our third Subaru. POINT TWO - Heuberger's outstanding sales and service keep us coming back for every new car purchase. We initiated our inquiry about a new 2015 or 2016 Subaru via the Internet, which put us in touch with Ms. Karen Lovvorn, Internet Sales Manager for Heuberger. The special problem that we had with this purchase of our latest Subaru was that we could not make up out minds between another Outback wagon or an XV Crosstrek. Karen very patiently let us test-drive both models under city and highway conditions, and carefully pointed out the features and workings of each. She was extremely knowledgeable about the particulars of each model and asked a lot of questions of us to be sure that she understood our own automotive needs. She made car-buying from a dealer, which most people dread, a very enjoyable experience for us. POINT 3 - Karen Lovvorn is a great salesperson and spokesperson for Subaru and Heuberger. We feel very fortunate to have made her acquaintance, as well as to have purchased our new Crosstrek through her. More

Couldn't have asked for better service Joey Worley Immediately contacted me when I reached out for an E-quote on a 2016 WRX. We went through about 4 different models and pricing before I de Joey Worley Immediately contacted me when I reached out for an E-quote on a 2016 WRX. We went through about 4 different models and pricing before I decided on the one I wanted. Even after nagging Joey everyday and asking him question after question, Joey was always quick to respond and happy to help me. He stayed in contact with me throughout the whole process which made it incredibly easy and quick. I honestly couldn't of asked for a better person to deal with. Joey's service is top notch and because of that I will be dealing the Heuberger Motors for future purchases. Mark was also terrific with helping me with Financing. Great team those two. I would recommend Joey and Heuberger Motors to anyone. More

Awesome customer service Randy is awesome. Very knowledgable and not pushy. I leased a new Crosstrek Limited with him and it was very easy and smooth. He went over everythi Randy is awesome. Very knowledgable and not pushy. I leased a new Crosstrek Limited with him and it was very easy and smooth. He went over everything with the car with me so I would know how to operate everything. My first visit, he knew I wasnt buying a car yet and still took a lot of time to look over my options and answer all my questions. I definitely recomment Randy! Thanks again Randy! More

Love. It's what make Heuberger a great Subaru dealer. I owned a small car, and a large truck and was interested in consolidating their uses into a single vehicle. Based on my research and previous experie I owned a small car, and a large truck and was interested in consolidating their uses into a single vehicle. Based on my research and previous experience with Subaru, I wanted to look at the 2016 Outback. Upon entering Heuberger Motors, I was promptly and courteously greeted at the front desk who promptly got me set up with Arthur Tompkins to take a look at the Outback. Art was very knowledgeable about the product, and made me confident in his ability to answer any questions I may have. Based upon their inventory, only the 2.5i models were available to drive. After driving it I decided I could not make a decision without first driving the 3.6R variant. Art understood and did not try to pressure me into an available 2.5i in spite of 3.6Rs being more difficult to come by right now. As it turns out, the next day, a 3.6R (with EVERY option I wanted) became available. Upon driving it, I decided that this was the car for me, and we went in to make the deal. Art's professional and courteous manner, and Heuberger's pricing made this process extremely easy. We worked out my multiple trades and I drove home happy in my new 2016 Outback. The sales process would have been enough to make me happy, and the follow-on service from others at Heuberger, but particularly Art, really impressed me. In one of my trades I had left a CD (which is now out of print and difficult to find) in the drive which is located in the glove box. After discovering this a couple of weeks later, I contacted Art, who tracked down the disc, even having to go to another dealer to whom the car had been sold. I did not expect to ever see the CD again, but now have it because of Art's service that went well above and beyond my expectations. I would definitely buy from Heuberger, and particularly Arthur Tompkins, again. More

Would purchase again in a heartbeat I'm a out of state Subaru buyer and this is my first time purchasing a car out of state. January Brooks from Heuberger Motors is a true rockstar sales I'm a out of state Subaru buyer and this is my first time purchasing a car out of state. January Brooks from Heuberger Motors is a true rockstar sales rep. Compared to the dealerships in California, she had a no haggle / hassle price and was very easy to work with. She is very responsive to her emails, text messages, and phone calls. I also worked with Mark from the finance department. Hilarious guy, very patient and straight forward with the paper work and documents. I received my paper work via FedEx next day air and was provided a prepaid return envelope to ship everything back. Lastly the parts team helped me out with the parts that I wanted to purchase. Very easy and simple transaction. I would recommend this dealership to everyone I know. Very upfront about pricing and no last minute BS prices. More