
Heuberger Subaru
Colorado Springs, CO
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Good experience This is definitely an excellent car-purchasing experience. Karen is efficient, she replied me quickly and did everything as promised. Everything went This is definitely an excellent car-purchasing experience. Karen is efficient, she replied me quickly and did everything as promised. Everything went really well when I purchased the car. More
Great Support and Help Nikole was a great aid in helping us to decide on the model of our Subaru and gracefully stayed with us through our many changes in choosing the "fina Nikole was a great aid in helping us to decide on the model of our Subaru and gracefully stayed with us through our many changes in choosing the "final" one. We highly recommend her, her co-workers, and the dealership for an outstanding experience in purchasing a new Subaru. More
Ask for Jim Adams We had a great experience with Jim Adams, the Internet Sales Manager. Jim was very helpful. We will use him again and recommend him to our friends. We had a great experience with Jim Adams, the Internet Sales Manager. Jim was very helpful. We will use him again and recommend him to our friends. More
Out of state buyer from VA - Great experience I live in Virginia, and started shopping for a new car after our Honda was totaled in a rear end collision. Initially I was planning on buying used, s I live in Virginia, and started shopping for a new car after our Honda was totaled in a rear end collision. Initially I was planning on buying used, since that is what I typically do, and can usually find a good deal. After test driving various cars we decided we liked the Subaru's. I started looking at the Legacy, but my wife really liked the Outback, and sold me as well. We decided to go all out and buy a NEW car for once. The local dealers in the Washington DC are all wanted over invoice pricing for a 16 Outback, so after joining the SubaruOutback Forum, I learned of Heuberger Motors. The process was super easy and hassle free. I received the initial quote from January with the specs I had requested which required special order, but she had one already in transit to the dealer with the better option package (popular package 5). I've not purchased a car sight unseen before, but the whole process was great. January sent pictures when the car arrived at their lot and pics of the car being loaded on the carrier. Worked with Mark Way on the financing, paperwork Fedex'd, and the car was picked up 4 days later from Colorado, and delivered in Virginia 2-days later. Ordered some accessories through the parts department was easy as well. January was awesome, Mark was awesome, the whole process was awesome. This is how car buying should be!! More
Easy, Fast, Efficient and as Promised From the time I said hello to Karen Lovvern (Executive Sales and Internet Manager) I knew this would be a fantastic experience. Once I determined that From the time I said hello to Karen Lovvern (Executive Sales and Internet Manager) I knew this would be a fantastic experience. Once I determined that we would be purchasing a 2016 Subaru Outback, Karen made sure that every detail of the transaction, pricing information, and most importantly the car features and upgrades were thoroughly explained. The car was delivered as promised. Since the car was for my wife, Karen made sure that she felt totally comfortable with all the features in this highly equipped vehicle. Her follow-up and ability to deliver what she promised certainly surpassed all of our expectations. Thank you so much. Would definitely recommend Karen for the next family or friend purchase. The finance process was extremely easy as we paid cash for this car. There were some great financing options out there also that were thoroughly explained. Mike in finance did an outstanding job presenting our options to us. More
Great help with leasing options I wanted to give a terrific review for Chris Preston at this dealership. He assisted us with a situation with my daughter who recently moved from Chi I wanted to give a terrific review for Chris Preston at this dealership. He assisted us with a situation with my daughter who recently moved from Chicago to Denver. He reviewed lease options and was lower than the other Colorado dealerships. He was willing to take multiple questions and assured us he was here if we needed with no pressure. Worth the drive if you aren't close for this service. Gratefully, Sue More
Good Price, Horrible Customer Service We ordered a car online, waited weeks for it to come in and then scheduled a time to pick it up. My wife has been waiting for over 3 hours in the lob We ordered a car online, waited weeks for it to come in and then scheduled a time to pick it up. My wife has been waiting for over 3 hours in the lobby and hasn't even seen the car yet. And she has an 18month old with her. Make an appointment if you want, but pack a lunch, because they have you money and just don't give a xxxx how long you wait. Horrible service. More
Nikole Mazich = the best of the best! Nikki is amazing! She was so kind, knowledgable and professional throughout our entire experience at Heuberger Motors. This is our first Subaru, and Nikki is amazing! She was so kind, knowledgable and professional throughout our entire experience at Heuberger Motors. This is our first Subaru, and we are so lucky we had Nikki to share her expertise with us and guide us through the process. Buying a car has always been so stressful in the past, but Nikki, as well as Mike Wahl in finance, made the process stress-free and truly enjoyable. We absolutely love our new Subaru and could not be happier with the service we received. Nikki represents Heuberger Motors so well. We will definitely return to Heuberger for our next Subaru because of her. Thank you again, Nikki! More
Jim Adams & Heuberger Motors - Love your Dealer, too! Poking around on the internet to see reviews on the 2016 Foresters, I discovered Heuberger Motors and started chatting with on-line Salesman, Jim Adam Poking around on the internet to see reviews on the 2016 Foresters, I discovered Heuberger Motors and started chatting with on-line Salesman, Jim Adams. When Jim was busy with another customer or had a day off, the Internet Sales Director Eric Wass was there to make sure I didn't have to wait to get a question answered. But at the end of the day, it was Jim's knowledge, attention, and willingness to make sure all the details were covered and questions answered that sealed the deal for me. All I can say is WOW! My entire experience was a joy - I love my Subaru, I love my Salesman Jim Adams, and I even love my Finance Guy, Mike Pickett! I highly recommend Heuberger Motors if you are in the market for a Subaru - and an honest, forthright buying experience. More
As good as it gets Having heard good things about Heuberger Moters, I drove to the CO Springs dealership from Santa Fe, NM to purchase a 2016 Outback. My experience wit Having heard good things about Heuberger Moters, I drove to the CO Springs dealership from Santa Fe, NM to purchase a 2016 Outback. My experience with Jim Adams was very positive—he was low-key, no pressure and friendly in a natural, non-salesman way. Jim patiently allowed me time to make sure I was choosing the right Outback, went over all aspects of the vehicle manual, and got me up and running with the car's new technology before I left. Everyone I encountered in the dealership was friendly and made me feel comfortable—not a typical car dealership atmosphere! My only reservation: transaction took longer than expected, due to heavy influx of customers. Over all, an easy and pleasant experience. More