
Heuberger Subaru
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 1,643 reviews
Excellent Dealership Heuberger annually sells more Subarus than any dealership in the country. They have good customer services and their prices cannot be beat. I've bough Heuberger annually sells more Subarus than any dealership in the country. They have good customer services and their prices cannot be beat. I've bought my 3 new Subarus there ( I owned a 4th but bought it used). But I rate dealers more by their service than anything, You will see the service writer many more times than you'll see your salesman! And Heuberger service has always treated me well, given me honest information about work to be done, and the work is always top notch! Highly recommended! More
Fabulous!! Skylar was attentive and patient-working with us until we found exactly what we wanted-then made sure we were 100% satisfied...top notch customer serv Skylar was attentive and patient-working with us until we found exactly what we wanted-then made sure we were 100% satisfied...top notch customer service...absolutely amazing!! More
New purchase on a Subaru Tommy is friendly and honest! He never once pressured us to purchase a car, but took the time to hear what was important to us. This is has been by f Tommy is friendly and honest! He never once pressured us to purchase a car, but took the time to hear what was important to us. This is has been by far the best car buying experience we have had. Hueberger Motors really takes good care of customers and they have a great coffee bar too! Gail H. More
Awesome Experience Lawrence was a pleasure to work with -- very knowledgeable, friendly and personable. He took the time to take us on a test drive, pick out the right Lawrence was a pleasure to work with -- very knowledgeable, friendly and personable. He took the time to take us on a test drive, pick out the right color, and then worked out a fantastic deal -- thanks again, Lawrence! More
Great, no pressure, car buying experience. Karen Lovvorn was/is a pleasure to deal with. She is knowledgeable and made sure all my questions were answered. She even answered questions I didn't Karen Lovvorn was/is a pleasure to deal with. She is knowledgeable and made sure all my questions were answered. She even answered questions I didn't think to ask! I'm very happy with her, Heuberger Motors, and my new Forester !! :) More
Exactly what I wanted Karen was so NORMAL.. you know how car salespeople can be so abnormal.. well she was just helpful in every way and did not try to talk me into anyth Karen was so NORMAL.. you know how car salespeople can be so abnormal.. well she was just helpful in every way and did not try to talk me into anything I did not want. Explained everything and helped me get a car I love. The others at Heuberger were great too. Just a good place to buy a car... More
Excellent job-New Subaru Purchase Skyler was fantastic to work with. He graciously spent a large part of his day with us test driving and picking out our new Subaru. I highly recomme Skyler was fantastic to work with. He graciously spent a large part of his day with us test driving and picking out our new Subaru. I highly recommend Skyler - he's got an outstanding attitude, and is a superb salesman who provided the knowledge and expertise to help us make the decisions without sales pressure. Very competitive pricing as well. More
Thorough and Quick Karen was fantastic! She communicated quickly via phone , text & email. There wasn't any haggling to get the best price on the state. Everyone at the Karen was fantastic! She communicated quickly via phone , text & email. There wasn't any haggling to get the best price on the state. Everyone at the dealership was very easy to work with. I'd recommend Karen and Heuberger to anyone. More
Worst case scenario In 2008 I had a green Subaru Legacy with bumper stickers all over it. It stopped suddenly on the highway and I had it towed to Heuberger Motors in Col In 2008 I had a green Subaru Legacy with bumper stickers all over it. It stopped suddenly on the highway and I had it towed to Heuberger Motors in Colorado Springs, where I was told that it was not reparable. The mechanic offered to buy it for parts for $500. Maybe he wouldn't have approached a man with the same offer. I don't know. I know I didn't know enough about cars to know he was lying. Sadly, I bought a used Saturn for $2000. I could not afford to wait for a better car to come along. A week later a man called saying that my SON had sold the Subaru to him for $2500.00 but that he needed some additional paperwork from me. The mechanic had fixed my car for pretty cheap and re-sold it without re-titling it. He told the buyer he was selling it for his mom. I was livid. I wanted my car back. Mechanics are not allowed to buy customer cars. It is not legal to re-sell a car without re-titling it. Gunner Heuberger called me personally and apologized and promised that if I could unload the Saturn he would help me replace my car. Whatever I needed, he promised. He also promised disciplinary action. With that promise I agreed not to sue Heuberger. Now I have a Subaru that needs a new engine. It failed the official Subaru oil consumption test and needs a new engine (a new short block). It was covered under the 5 year power train warranty when I first bought it and it should be expiring right about now. Subaru, though, failed to obtain permission from Subaru corporate prior to my appointment today, so they called to cancel the 11:30 appointment at 11am. Gunner would not return calls after I left 4 separate messages. The shop will not pay to replace the engine. Gunner Heuberger is now THE best-selling Subaru dealership in the US and the wealthiest. He does not need your money. Please buy a Subaru elsewhere. There are several dealerships in Denver. It's worth the drive. This is not an ethical business. If they won't take care of me after stealing my car and illegally re-selling it, why would they take care of you? When a business participates in and covers up the illegal actions of it's employees, but promises to rectify that situation and doesn't, it's not a business that should be patronized. More
Great Experience I just picked up my 2016 WRX last night from Alex Wallace at Heuberger Subaru. It was a great hassle free experience and Alex was awesome to work with I just picked up my 2016 WRX last night from Alex Wallace at Heuberger Subaru. It was a great hassle free experience and Alex was awesome to work with during the process. Alex treated me more like a friend than a customer. I would definitely recommend Alex to a friend or family member looking to buy a Subaru. More