
Heuberger Subaru
Colorado Springs, CO
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Large inventory, but WEB site misreptesented vehicles. The WEB site listed a large number of vehicles when the "New Vehicles" option was selected; but not all vehicles displayed in response were new. The The WEB site listed a large number of vehicles when the "New Vehicles" option was selected; but not all vehicles displayed in response were new. The WEB site also listed demos and hail-damaged vehicles in with the new vehicles and did not identify these vehicles. The practice is misleading and confusing and could be considered as false advertising. It was a pleasure working with Karen Lovvorn. I felt very comfortable and confident working with her. Although our only contacts were via phone and email, she came across as a professional who cared about her customers and was enthusiastic about the quality of her product. More
Excellent all around Marshall went the distance for my wife and myself during our buying experience. He kept me advised throughout. I drove 600 miles to purchase my Outbac Marshall went the distance for my wife and myself during our buying experience. He kept me advised throughout. I drove 600 miles to purchase my Outback from Marshall and have no regrets. The straight forward pricing and his knowledge made the purchase the easiest Ive had. Thanks Marshall for everything! More
Bought 2 cars, so happy with EVERYTHING I bought a brand new Outback from John Busse, and the transaction was flawless. Love the car! 6 weeks later, my daughter bought a used Impreza and aga I bought a brand new Outback from John Busse, and the transaction was flawless. Love the car! 6 weeks later, my daughter bought a used Impreza and again, the transaction was flawless! She loves her car too! Just referred good friends to buy a new Outback with John! Love Heuberger Subaru and the entire staff. The service department is awesome, they get me in and out very fast. More
First Class Service On a Friday night I shopped the dealership online to find the right car. That evening Marshall emailed me that he found the one car they had meeting On a Friday night I shopped the dealership online to find the right car. That evening Marshall emailed me that he found the one car they had meeting my needs and got me set up with a test drive the next day. When I arrived at the dealership I couldn't believe how busy they were. Due to a recent hailstorm the dealership was setting sales records. Marshall went the extra mile to get me in the right vehicle at a great price even though it was a sellers market. More
Excellent experience in buying our WRX!! We had an excellent experience at Heuberger and with Marshall! We worked with the online team via email before going into the dealership and had alr We had an excellent experience at Heuberger and with Marshall! We worked with the online team via email before going into the dealership and had already agreed on a price. Once we got there, Marshall stepped us through the entire buying process smoothly and efficiently. He was extremely professional, curtious, knowledgable about the car, and anwered all of our questions and concerns. We sat in the comfortable coffee bar while working through some of the paperwork which made the experience more relaxed. We did have a short wait for the finance team but once we were with them everything went smoothly. The entire experience was positive and Marshall was outstanding. We drove away with a great car after a positive experience. We have bought 8 cars over the last 25 years and this was the happiest we've been when leaving a dealership. We will definitely return to Heuberger. Thank you Marshall and the Heuberger team! Tami Becker More
Best car buying experience ever!! Easy peasy!! In and out with a new Impreza in an hour thanks to Mr Jim Adams, who is a master of customer service. He's actually more like an anti-car Easy peasy!! In and out with a new Impreza in an hour thanks to Mr Jim Adams, who is a master of customer service. He's actually more like an anti-car salesman!! More
Painless I went to the dealership to pick up my Outback I decided on a week before. My original salesperson was not there so Marshall took over. I decided wh I went to the dealership to pick up my Outback I decided on a week before. My original salesperson was not there so Marshall took over. I decided when I arrived that I wanted the Legacy instead of the Outback. Marshall made the switch painless. He tore up the old contract and created a new one. He was informative, genuine, friendly, and patient throughout the entire transaction. I would highly recommend the dealership and Marshal to anyone. More
Easiest car buying experience ever I initially contacted this dealership online looking for a car that was on their website and that I was interested in. Marshall promptly returned my I initially contacted this dealership online looking for a car that was on their website and that I was interested in. Marshall promptly returned my inquiry. He gave me all of the information I needed in order to make my decision. He helped me through the buying process through phone calls and emails in a timely manner. He was the easiest person to deal with through the entire process. When I drove over to Colorado Springs to finalize the deal he was the nicest and most sincere car salesman I have ever interacted with. He was extremely helpful and made sure that I wasn't sitting in some office waiting any longer than needed. He made sure that I had everything I needed and showed me everything I was interested in knowing about my vehicle before I left the lot. He is an extremely personable and knowledgeable young man that I highly recommend. More
Online, out of stae purchase. Highly recommend this dealer Marshal was very easy to work with and returned phone calls promptly. He gave me a good out the door price and was very accurate with no surpiizes. D Marshal was very easy to work with and returned phone calls promptly. He gave me a good out the door price and was very accurate with no surpiizes. Didn't play all the games that other dealers did, that's why he got my business. I had a great experience with everyone involved with this sale, including Mark Way, in finance who handled the titling of my vehicle. Heuberger Subaru deliver my vehicle to Grand Junction ion Colorado free of charge, and Clint was careful in getting it there. I would highly recommend Heuberger Subaru and Marshal Guffy. More
Good job Karen. Karen made the whole thing painless and very comforting. I drove over five hours to her car lot because the deal and the Karen were to good to pass u Karen made the whole thing painless and very comforting. I drove over five hours to her car lot because the deal and the Karen were to good to pass up. She was recommended from a really good friend of mine and believe me, she goes above and beyond what is expected of a sales person. More