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Heuberger Subaru

Colorado Springs, CO

4.5
1,643 Reviews

1080 Motor City Dr.

Colorado Springs, CO

80905

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Showing 1,643 reviews

February 03, 2017

Easy, stress free experience. Jim Adams provided prompt, courteous and pleasant assistance on line, on the phone and in person. Heuberger's prices are very good, but employees like More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Adams
February 03, 2017

Poor Service Management. Appointment? Not even 2 months out! Just tried to make appointment online for new BRZ. Your system will not let me make appointment because I want to wait. I tried going out into May. Sa More

by BRRRRRRZ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department, Bernhard Kuehn
Feb 14, 2017 -

Heuberger Subaru responded

Our service department has suffered from long backlogs do to a higher than normal amount of recall work. As of today, we are glad to report that backlog has been largely remedied. We're looking forward to reducing time for appointments as we enter 2017!

Feb 17, 2017 -

Heuberger Subaru responded

After testing this feature of our site ourselves, this feature seems to work the way it's supposed to. However, that doesn't mean there isn't still a technical issue we need to resolve. If this problem is still occurring, could you please contact todd@subaruofcolorado.com so we can troubleshoot the problem?

February 03, 2017

Feel taken advantage of with trade in I brought my 18 year old daughter to experience this process of purchasing a brand new Subaru along with trading in my very clean, good to very good c More

by Trade in and bought new
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Anthony, Herman Hudson
Feb 08, 2017 -

Heuberger Subaru responded

When we value a trade, it is important for us to also place an accurate estimate on what it will take to place the incoming trade into salable condition. We must make a profit because we are a business. As a result, customers can be unhappy with the amount we offer for trades. We believe we are fair. In the case of this particular deal, we needed to repair hail damage and other deficiencies our techs found with the vehicle before we could make it available to purchase. The price offered for this trade reflected the fact that we knew we'd be putting money into it in order to sell it.

January 30, 2017

Wonderful, quick, and simple. Karen was upfront with very competitive pricing. Her knowledge of the market and of her inventory, helped my wife and I get, what we felt, was the ver More

by Adam Dilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lovvorn
January 29, 2017

Heartless Sales my son was qualified for a 5 year 2.99% interest loan and These RIP OFF sales people talked him into leasing and took 2000$ from him to boot! quoted More

by mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Bell
January 27, 2017

Great experience Karen was very helpful, she knows her business, she knows her product, answered all my questions with ease. Karen went out of her way to accommodate More

by Randall Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lovvorn
January 22, 2017

Andy Murdock - the reason I came to Heuberger I purchased a car from here about a year and a half ago and had an awful experience working with Skyler. I vowed to never even consider working with t More

by Katt Ransom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Murdock
January 20, 2017

Amazing 2nd experience! Amazing! JohnnyB. Is an amazing sales guy! Highly recommend the dealership and him to meet any needs you want with a new or used car! More

by andinicole2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Buescher, Scott Brown
January 20, 2017

Wonderful car buying experience! Buying my new Subaru was an extremely simple and pleasant experience. This dealership does not put any pressure on potential buyers and the sales peo More

by jbennett
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Adams
January 18, 2017

New Car Purchase Two years ago I was shopping for a new Outback and reached out to Heuberger Subaru for information. They were extremely responsive, honest and compet More

by rrhatigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Adams
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