Heuberger Subaru
Colorado Springs, CO
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Working with Heuberger was the best car buying experience ever for me. The people were kind and knowledgeable. The waiting area is very comfortable. I'm very happy with the financing and the car! ever for me. The people were kind and knowledgeable. The waiting area is very comfortable. I'm very happy with the financing and the car! More
Great buying experience, all the staff were very helpful and friendly. Jim Adams was patient and answered any question I had while giving me the space to explore the vehicle and options. Chris Busby was v and friendly. Jim Adams was patient and answered any question I had while giving me the space to explore the vehicle and options. Chris Busby was very efficient and not pushy while still being a great salesman for the products. Very professional crew with years of experience that really shows. I hope my encounters with the service department are just as smooth. Only complain would be how quick financing was able to get to us, but it was a busy day. Everyone we interacted with was sure to do what they could to make us comfortable while waiting. More
easy to deal with, had a good inventory selection. , clean and accessible. Their website was user friendly. this is the 4th car we bought from them. we also like their community involvement. This , clean and accessible. Their website was user friendly. this is the 4th car we bought from them. we also like their community involvement. This was our first internet sales and Jim Adams was very informative, great and timely communication. He made the transaction very easy. Great to work with. When we got to the finance paperwork which is usually a pain, Mike Pickett was really helpful, friendly, and knowledgeable. We were really happy with the service and love the car. More
This is our 2nd purchase from Heuberger dealership and it’s once again an easy experience. Ray took care of us and we were able to get the exact car with the options we wanted. All this was accomplished o it’s once again an easy experience. Ray took care of us and we were able to get the exact car with the options we wanted. All this was accomplished over the phone as the price and selection where we live in Wyoming was not what Ray could get us. Thanks Ray More
Great transaction from start to finish. This is our third Subaru transaction with Heuberger and we bought a 4th used care there, also. This time, I did almost everything online, which was r This is our third Subaru transaction with Heuberger and we bought a 4th used care there, also. This time, I did almost everything online, which was really nice. Jim Adams answered all my questions via email and text and got the order process started, and was great to work with in the dealership. I've worked with Marshall before; he checked in to say hi, too. We worked with Buzz again as well, and he makes the process go as fast as he can, which was great. We'll go again when my lease is up. More
Took my vehicle to Heuberger Subaru for an “Express” oil change. At drop off was quoted about an hour….3 hours later my vehicle was done. I understand things back up but had you relayed to me that things we change. At drop off was quoted about an hour….3 hours later my vehicle was done. I understand things back up but had you relayed to me that things were backed up at time of check in I would have come back at a later date/time to get service done. The $10 off my $120 dollars was not worth the 2 hours of my life that I will never get back waiting around your dealership. Won’t be back….literally would have been faster for me to drive to Groove Subaru where I originally bought the car to have an oil change done. More
Service takes a while but is understandable but to let my family know to buy a car at Subaru will be a no for me. Twice i bought a car there and i won't buy any car there anymore. The manager or the lady tha family know to buy a car at Subaru will be a no for me. Twice i bought a car there and i won't buy any car there anymore. The manager or the lady that made an appointment with me, doesn't care about their customers which is the vibe i got. I made an appointment to see a car the day before, instead of her telling me that it was too early for her and someone else can help me. She let me come in and stand there waiting for her like an idiot, and when i told her supervisor that, he gave me that ( I don't really care look) and vibe and of course gave me the same excuse i was given before since this wasn't the first time she did that. So no i won't ask my family or friends to go through the same thing i went through there and next time i buy a car will be somewhere i feel appreciated. More