
Heuberger Subaru
Colorado Springs, CO
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Jim and his amazing team I know nothing about cars, other than how to change tires and the radio station! I was set to get a car right after being abroad for the summer and th I know nothing about cars, other than how to change tires and the radio station! I was set to get a car right after being abroad for the summer and the communication barrier, I knew, was sure to impede on what I would get to walk away with. However, the team was in my corner from beginning to end. My family initially was opposed to me getting a Subaru, but today it feels like the luxury vehicle I would have never gotten for myself in any willing situation. It is sturdy, reliable, versatile, and a car I know I can trust to take care of me and my family for years to come. It is perfect for date nights, road trips, packing up my teaching materials, and taking care of my lacrosse team's gear. It feels like not only the perfect car for my lifestyle, but also the vehicle that will truly protect me and those in my life. Jim made everything as easy as possible and was great at explaining some of the more difficult components for me; his patience and practicality is also fantastic. Mike also explained everything quite diligently - both of them are incredibly comfortable with what they do, and are passionate about being able to diligently help their customers. the staff member who delivered the car walked me through every setting, side button, and quality feature in a way that really saved me quite the struggle later down the road. I do not have his name written down, but he was a true life savor. My gratitude for this team goes beyond words. I have never interacted with such a quality customer support system, and I have absolutely no apprehensions about buying myself this car. Thank you Heuberger Motor!!! More
“YOU SAID YOU LIKED THIS CAR YESTERDAY!” I was hoping to get my trade in keys back from my salesman and this guy walks up and demanded to know why we weren’t going to buy that car. Our sales I was hoping to get my trade in keys back from my salesman and this guy walks up and demanded to know why we weren’t going to buy that car. Our salesman had just informed us we had a five hour wait even if we were paying in full by check so we decided to break for lunch... After walking outside to cool off, your manager in black suit watched us leave, he knows the effect your pushy sales “techniques” had. The old days of car buyers being held ransom are over, we can have cars delivered from our phones. We don’t need dealers who act like that. Btw we got a Used Forester with the features we wanted for the same price for the used rental car your company was offering without the features. They also gave us more than double the trade in amount your company offered. I had heard so many of your ads on the radio that I had to at least drive a Subaru! Love the cars, guess we all have bad days!?! More
First time Subaru buyer What a great experience! From Jesenia in Sales to Buzz in finance and Chris in Management, these guys are top notch! We had Jesenia going back and for What a great experience! From Jesenia in Sales to Buzz in finance and Chris in Management, these guys are top notch! We had Jesenia going back and forth between colors and years, she was on her toes and really stepped up to the plate. Total powerhouse all around! Jesenia kept that personal connection throughout and was extremely informative. What I found extremely impressive was her attention to detail and humility throughout the process. She was a wealth of knowledge and If there was something she didn’t know she was quick to find the answer. Chris (Sales Manager) was awesome! It’s not too often you have a sales manager take time to help program someone’s smart phone app and even let us drive his own demo car. Side note, you HAVE to get the app (to surprise your wife with flowers... thanks Chris). The team has a great leader for sure! Buzz helped guide us through our financial options like no one else! He explained all our warranty option and put up with all my “but what if” questions. He was extremely patient and went back to the drawing board several times until we had something well tailored to our needs! If you get as lucky as we were to have Jesenia, Chris and Buzz (or others like them), I can guarantee you’ll be well taken care of! More
EXCELLENT PERSONALIZED SERVICE I am new to the Subaru family and have always driven luxury vehicles. I worked with Robert Migliore to make the purchase and also for follow-up regar I am new to the Subaru family and have always driven luxury vehicles. I worked with Robert Migliore to make the purchase and also for follow-up regarding installation of wheels for the car. There was some discrepancy as to what was provided with the wheels I bought and what actually was included. Robert took care of making certain I was satisfied without me having to resort to speaking with a manager and he did so on his own volition without me having to make any demands. He KNEW I was dissatisfied and took care of the matter immediately. In addition to that, he offered to come to my house and see that everything was programmed and installed correctly and was actually there quite some time with no complaint, either verbally or as what would be evidenced by demeanor. I could not be more pleased with your dealership, primarily because of the efforts of Robert Migliore. More
work ethic and reliability My wife and I met Damon when we are getting our new car. we love his work ethic. He’s reliable too, thing were done before you ask. would recommend hi My wife and I met Damon when we are getting our new car. we love his work ethic. He’s reliable too, thing were done before you ask. would recommend him and would love to see him again More
Many thanks to Jim Adams, Marshall G and Adam S for answers! From our inquiry about availability, through making an offer, to answering our numerous questions quickly and with clarity, our Heuberger Subaru exper From our inquiry about availability, through making an offer, to answering our numerous questions quickly and with clarity, our Heuberger Subaru experience leading to purchase and fast delivery of our new Forester was congenial and very helpful. More
Chris was great! This was our second Subaru from Heuberger. We received great service from Chris. He was very knowledgeable about the Outback and explained everything This was our second Subaru from Heuberger. We received great service from Chris. He was very knowledgeable about the Outback and explained everything clearly and concisely to my wife. More
Great experience My husband and I had a wonderful experience purchasing our new Subaru Forester. Our salesman Ivan Bonilla was very knowledgeable about the vehicle an My husband and I had a wonderful experience purchasing our new Subaru Forester. Our salesman Ivan Bonilla was very knowledgeable about the vehicle and all the features. Ivan was very ethical and honest. He was a pleasure to deal with - if you're looking for a Subaru we highly recommend Ivan at Heuberger Motors. More
Good experience purchasing a 2019 Crosstrek We just recently purchased a 2019 Crosstrek from Heuberger. Keith Day was our salesperson. He was very patient with us through the process. We were We just recently purchased a 2019 Crosstrek from Heuberger. Keith Day was our salesperson. He was very patient with us through the process. We were waffling back and forth between a couple of different models with different features. He provided information and insight but NOT pressure, which was appreciated. Sometimes, car buying experiences leave you with a horrible taste in your mouth and taint the car. But not in this case. Heuberger is a busy place. After our initial look that their cars, we made an appointment to come back at a less busy time to finish the deal and paperwork. I would recommend the Crosstrek, Hueuberger, and Keith. More
Just leased our 5th and 6th Subarus We've come to expect top notch customer service from the team at Heuberger and we were not disappointed when we were in yesterday to lease our 5th and We've come to expect top notch customer service from the team at Heuberger and we were not disappointed when we were in yesterday to lease our 5th and 6th cars. Rick O'Donnell made the whole sales process super easy and Skyler Short was super professional as he walked us thru all the paperwork. More