Heuberger Subaru

Went there to replace a tire that was still under warranty. I was completely ignored for the first 15 minutes i was there and treated like an inconvenience when i was finally acknowledged. It took th warranty. I was completely ignored for the first 15 minutes i was there and treated like an inconvenience when i was finally acknowledged. It took them 4.5 hours to change the tire, i was charged $40+ for disposal and balancing and they didn't even fully inflate the new one. If these tires make it past their warranty, I'm never going back. More

Pretty straightforward deal, no hidden costs or surprise charges, Jim Adams guided the transaction without pressure or coercion charges, Jim Adams guided the transaction without pressure or coercion More

Brought my WRX in a week ago (without appointment) because one of the window switches was not working (went down but not up). Was told to make an appointment because they didn't have the part. Made a because one of the window switches was not working (went down but not up). Was told to make an appointment because they didn't have the part. Made an appointment and returned a week later. First thing I'm told as I'm checking in is that they would try to squeeze me in sometime as I don't have an appointment (my wife was contacted the day before to confirm). The person later denied having ever said that when I was discussing my experience with the manager. I waited and noticed my car in the service bay a couple of hours later. It sat there for maybe 15-20 minutes when I saw it being removed (never saw anyone looking at it, but I did blink a few times). After another 15-20 minutes I hadn't been called so I inquired about my car. The story I got was they didn't have the part and needed to order it. Half an hour later I'm still waiting, so upon further inquiry, am told it takes time to place an order. I told them to cancel the order. So now I'm going to be charged $170 to be told what I told them a week ago. A manager (Bernhard Kuehn) is within earshot so asks me what's going on. I whine to him about my sad story and he explained to me that they needed to confirm the issue was actually the switch and not some power issue, poor contact, etc. (all of which would have required the removal of the door panel which did not happen) and he knocked the service charge down to $90. We have purchased three brand new vehicles from this dealership, but doubt I'll purchase another. More

Absolutely the best car buying experience in my 40 years on this earth. Thank you Michael Byczek for your professionalism and passion. You made this experience excellent. And I really hate buying cars.. on this earth. Thank you Michael Byczek for your professionalism and passion. You made this experience excellent. And I really hate buying cars.. The Forester I bought run’s beautifully and goes where the wind takes me. Thank you all, much love. More

Energetic and personable. Joey assisted us in buying a vehicle and delivered it flawlessly. He briefed us on their service station and showed us the basics to operate the ve Joey assisted us in buying a vehicle and delivered it flawlessly. He briefed us on their service station and showed us the basics to operate the vehicle to include tips and insights. Easy to get along with Joey and his staff made the purchase of vehicle easy with no hassles. The finance department was easy to work with as well. I would choose him and Heuberger again. More

Jim was great! Knows the vehicles and can quickly walk you through a car deal. Thanks again! Knows the vehicles and can quickly walk you through a car deal. Thanks again! More

Friendly and efficient, very knowledgeable of the inventory and financing options for the vehicles, thank you! inventory and financing options for the vehicles, thank you! More

I couldn’t wait to get a second Subaru - they really take care of their customers! care of their customers! More

came in for a bad battery so they charged me $170. 00 to tell me that I have a bad battery. They then told me a replacement battery would be $650.00. I will never have this service department do 00 to tell me that I have a bad battery. They then told me a replacement battery would be $650.00. I will never have this service department do anything on my vehicle again except service plan oil changes. More