Heuberger Subaru
Colorado Springs, CO
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Simple and painless! Done in less than 1hr...WoW! Jim covered the car in detail, improvements to 2013 Impreza, and got me the best possible deal. covered the car in detail, improvements to 2013 Impreza, and got me the best possible deal. More
My wife and I were so pleased with our first experience with Nikole at Heuberger (August 2011) that when our expanding family required us to consider a second car, Nikole was our only stop! Nikole is truly with Nikole at Heuberger (August 2011) that when our expanding family required us to consider a second car, Nikole was our only stop! Nikole is truly a pleasure to do business with: she's responsive; straightforward; a great listener; and is truly driven by customer service. It may sound cliché, but our satisfaction was her top priority. Whether it was the call I received one month after our first purchase making sure we were still very happy with our purchase, or the texts I received when we brought the newest car home, the effort she puts in making sure we were/are completely satisfied trumps the sales process. She's got a friendly "no pressure" approach to the deal - it was all about us and what we wanted, at a price everyone thought was fair. She's is supported by a very friendly and trustworthy staff at Heuberger. The closing process on both vehicles was simple - no surprises (but we knew that it would be given our first experience); everything was exactly as we'd agreed before we even left Denver to pick up the car (except they were able to significantly improve upon the best financing rate I was able to find). Subarus drive forever. I hope Nikole is still around when it's time to purchase our next car in 10+ years! In the meantime, I'll be referring anyone considering a new Subaru to Nikole! More
My experience at this dealership has always been positive. I highly recommend it to anyone looking for a Subaru. I have purchased three Subaru's from this dealership (1 used, 2 new). They always positive. I highly recommend it to anyone looking for a Subaru. I have purchased three Subaru's from this dealership (1 used, 2 new). They always have a price offer well below MSRP. You don't really have to negotiate to get what you want. I am always treated with extreme courtesy and friendliness when I am at the dealership. My most recent purchase was ordered on the internet. When the car arrived, they prepared it for me the same day, and when I came in to pick it up, it was waiting outside for me. I completed the purchase paperwork and financing in very little time, the features were then explained to me, and I was off driving my new vehicle home! The parts dept. is fairly nice and has plenty of items in stock. If you need to get your car serviced, there is a decent waiting area, and a coffee bar where you can get a free beverage. And the drinks are good, all kinds of varieties just like you would find at any other coffee shop. My salesperson, Karen Lovvorn, loves it when I just stop in for a coffee and tell her how much I'm loving my new Subaru. What a great place! I feel like part of the family. I just wanted to add that Karen Lovvorn was great to work with. She worked hard to answer all my questions, and kept in touch with me throughout the whole process. At first I wanted a BRZ, then changed my mind back to a WRX. No problem for her. Then, I had to wait almost 2 months before Subaru allowed orders for my model. She stayed in touch until I could order. Once ordered, she put up with my constant inquiries for 3 months until my vehicle came in. When it arrived, she ensured that the delivery of my new WRX was a very smooth and quick process, and a very happy experience for me! More
Niki was so patient with and very informative. She Niki was so patient with and very informative. She really listened to what I wanted even though what I wanted changed 5 times. She made great sugges Niki was so patient with and very informative. She really listened to what I wanted even though what I wanted changed 5 times. She made great suggestions and offered advice but let me lead the way. if your looking for a new or used car Nikki is your girl she is still touching base with me And if she doesn't,t know the answer she will find out for you. I love Heuberger Motors. Julie More
Nikole provided very prompt replies throughout the entire process, both via phone and email. We purchase this vehicle entirely via the Web and are very pleased with the entire process; including the speed/e process, both via phone and email. We purchase this vehicle entirely via the Web and are very pleased with the entire process; including the speed/efficiency at which the paperwork was processed to and from Colorado/New Mexico. Also, thanks to Nikole, we were able to get a Saturday delivery which met our travel needs. Ken went above and beyond; safely delivering the vehicle through a December snow storm. A job well done for Nikole and all there at Heuberger and gladly will come back for any future Subaru purchase. More
Heuberger has a rare paradigm, especially in the automotive sales sector; listen to what the customer wants and then help them! No pressure, no high pitched sales and prices are some of the best on automotive sales sector; listen to what the customer wants and then help them! No pressure, no high pitched sales and prices are some of the best one can find! Having visited other dealers where the clear objective was sales at the highest possible cost, Heuberger set prices at the most competitive rate they could and then simply assisted me in finding what I was looking for. Fantastic! But it doesn't end there; Heuberger also offers excellent service for the life of my vehicle. Not sure they are the cheapest in town, but nowhere else do I receive consistently honest evaluations, prompt and excellent service and the best motor care I have found. Once again, no high pressure schemes, simply the honest truth. I actually enjoy visiting Heuberger's! And, when my vehicles come to the end of their days or I have need of another vehicle, this will be my first stop! Thanks! More
Allen Vaughan was a pleasure to work with, answering each question we had thoroughly and competently. His courteous sales approach was to allow us to buy, removing all obstacles and objections, without pushi question we had thoroughly and competently. His courteous sales approach was to allow us to buy, removing all obstacles and objections, without pushing or over-selling. He was patient with us, making it obvious that he was working to find the exact car with the features we were looking for. If it were not for his helpful sales approach, we would have gone to the Honda dealer the same day for a different purchase. I owned a sales organization myself for nearly 20 years; I would hire Allen to work for me. More
I purchased a new Subaru from Eric Wass at Heuberger Motors. Eric was a pleasure to work with and acted in a fair and honest manner. Eric made the process easy and stress free. At no time did I feel pre Motors. Eric was a pleasure to work with and acted in a fair and honest manner. Eric made the process easy and stress free. At no time did I feel pressured to make a buying decision "right then". Eric went above and beyond during the sales process and also followed up post-sale multiple times to ensure I was satisfied. Highly recommend and will buy from again. More
I bought a new 2013 Subaru Outback and have come to the realization that they screwed me on the trade in price of my other vehicle. I will be the first to admit that I should have done more research on my realization that they screwed me on the trade in price of my other vehicle. I will be the first to admit that I should have done more research on my other vehicle and been more firm when deciding to accept the trade-in offer, but John was so nice and seemed trustworthy (yes, I understand that sounds naieve to say that a car salesman seemed trustworthy but he realy did). The aero bar on the drivers side is loose to the point that it rattles as I drive and I have taken it in to the service department and they basically say that it is "as tight as they can make it," yet the other bar does not rattle at all and I can't imagine that it is designed to rattle and wiggle with the slightest touch or road vibration. I am losing my mind driving this car around. Extremely disappointed. More