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Heuberger Subaru

Colorado Springs, CO

4.4
1,635 Reviews

1080 Motor City Dr.

Colorado Springs, CO

80905

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Showing 1,635 reviews

December 30, 2012

Allen was very helpful and informative. He worked very hard to get us a car that was right for our expanding family and budget. Would buy again. More

by Jpeg112358
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 28, 2012

Simple and painless! Done in less than 1hr...WoW! Jim covered the car in detail, improvements to 2013 Impreza, and got me the best possible deal. More

by DennisMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Adams
December 22, 2012

My wife and I were so pleased with our first experience with Nikole at Heuberger (August 2011) that when our expanding family required us to consider a second car, Nikole was our only stop! Nikole is truly More

by rikwithnoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 21, 2012

My experience at this dealership has always been positive. I highly recommend it to anyone looking for a Subaru. I have purchased three Subaru's from this dealership (1 used, 2 new). They always More

by tbowers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lovvorn
December 20, 2012

Niki was so patient with and very informative. She Niki was so patient with and very informative. She really listened to what I wanted even though what I wanted changed 5 times. She made great sugges More

by Jascolorado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
December 20, 2012

Nikole provided very prompt replies throughout the entire process, both via phone and email. We purchase this vehicle entirely via the Web and are very pleased with the entire process; including the speed/e More

by smale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2012 -

Heuberger Subaru responded

Thank you so much for your review of our store. We do dozens of out of state deals every month and it's great to hear that this one was coordinated well to meet your needs. We know you have several Subaru dealership options between here and New Mexico, so thank you for choosing Heuberger. Nikole is a great asset to our internet team here, it's apparent that you think as highly of her as we do. Thank you again, let us know if there is anything we can do for you or your new Subaru in the future! -G. Heuberger

December 17, 2012

Heuberger has a rare paradigm, especially in the automotive sales sector; listen to what the customer wants and then help them! No pressure, no high pitched sales and prices are some of the best on More

by stefncar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
December 16, 2012

Allen Vaughan was a pleasure to work with, answering each question we had thoroughly and competently. His courteous sales approach was to allow us to buy, removing all obstacles and objections, without pushi More

by WoodlandPark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Vaughan
December 15, 2012

I purchased a new Subaru from Eric Wass at Heuberger Motors. Eric was a pleasure to work with and acted in a fair and honest manner. Eric made the process easy and stress free. At no time did I feel pre More

by jdharward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 14, 2012

I bought a new 2013 Subaru Outback and have come to the realization that they screwed me on the trade in price of my other vehicle. I will be the first to admit that I should have done more research on my More

by smash173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Busse
Dec 27, 2012 -

Heuberger Subaru responded

In response to this review I want to disclose some pertinent information; We were able to reach out to this customer and set up a time to meet to look over the Aero system together to try and find an agreeable solution. The customer didn't make it to the appointment, and we are still waiting to hear back. Our service department went to great lengths to inspect this particular car initially, and to cross-reference the complaint against other Outback models. As with any customer our goal is that everyone would be completely satisfied with their new Subaru purchase. Hopefully we will be able to work together moving forward to find a lasting resolution in this particular case. - G. Heuberger

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