
Heuberger Subaru
Colorado Springs, CO
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This car is our second new car from Heuberger Motors in the last 4 months. Clint isn't your typical salesman. He knows what you want and if he doesn't have it, he will get it for you. We never felt pressur the last 4 months. Clint isn't your typical salesman. He knows what you want and if he doesn't have it, he will get it for you. We never felt pressured or felt that we weren't getting a great deal. It was an amazing experience and we would recommend Clint to anyone. He specializes in WRX/STI's but when we asked about the other vehicles, he knew all about them. I always say that a buying experience is usually good when nothing goes wrong but the true test is when something doesn't go as planned. Clint stepped up and took care of us when something didn't go as planned and that to me is a true test of customer service. It just comes natural to Heuberger Motors. They have us as customers for life!! More
I was very skeptical about doing business with Heuberger. In the past and over the years I had heard uncomplimentary comments about this dealership. We had worked with Patti about 2 years ago (right after In the past and over the years I had heard uncomplimentary comments about this dealership. We had worked with Patti about 2 years ago (right after the Tsunami and Heuberger didn't have what we wanted) and were lucky enough for her to be available this time. She made our car buying experience pleasant, quick, painless and enjoyable. She has a wicked sense of humor that was appreciated by my husband and me. Patti found the perfect car and outfitted it with exactly what I wanted. I loved the fact that they had installed a coffee bar and I was able to enjoy a Café Latte as I waited. I must say I was totally surprised by the courteous employees and the friendly atmosphere. My husband was delighted with no bargaining pricing. I will certainly do business with Heuberger again. Thank you Patti for a no nonsense, ethical, quick and may I say fun, car buying experience. More
After hearing great stories from those who had previously purchased from Heuberger, I gave remote from out of state a try. Everything went smoothly and the car even arrived two weeks sooner than estimated. T purchased from Heuberger, I gave remote from out of state a try. Everything went smoothly and the car even arrived two weeks sooner than estimated. They added the options I wanted and even after a communications error on my part things were quickly corrected without any hassles. I loved the haggle free pricing which was still cheaper than using a USAA buying service. I would highly recommend January and Heuberger to friends and family. More
Clint was great to work with. Honest and informative. One of a kind and not like any car salesman we have ever worked with. We rate Clint a solid 5 and would recommend to all our friends and family. of a kind and not like any car salesman we have ever worked with. We rate Clint a solid 5 and would recommend to all our friends and family. More
The sales and support staff were superb--very friendly, very helpful, very honest. The facility itself was clean, modern, and inspired confidence--no balloons, no inflatable waving arms or other attention very helpful, very honest. The facility itself was clean, modern, and inspired confidence--no balloons, no inflatable waving arms or other attention-getting gimmicks. I test drove four vehicles, and found the absolutely perfect one for my needs. Price was honest and very fair--even after taxes, the total was still below the Blue Book calculation. I had several small children with me, and the entire staff were patient, friendly, even playful with them, helping to keep them occupied. I would absolutely recommend this dealership to all friends and family. Excellent experience all around. More
Heuberger's teams worked hard to create an overall experience that blows away any expereices I've had from Lexus and Volvo to dealer's in Denver. From the first email with Eric Wass to the final conv experience that blows away any expereices I've had from Lexus and Volvo to dealer's in Denver. From the first email with Eric Wass to the final conversation with Dave Anthony, Mike Wahl and Collin in Sales, I truly felt like my business and experience was significant. There wasn't one moment where I was made to feel like another sale for the month. In fact, it was really the exact opposite. Once we decided on the car and trim, the numbers were presented and it was my decision on what I wanted to do. For the first time, I felt like not only was I getting a great deal but I had to ask myself where's their profit??? I have no doubt it's in there but they earned it "fair and square". I have and will continue to recommend others to Heuberger Motors. Specifically, Eric Wass in Internet Sales and David Anthony on the floor. Your team is setting a new standard, raising the bar and an example of integrity in the car sales business. Thank you. Adam W. Colorado Springs, CO More
The sales team was flexible and willing to work with my needs as a customer. The service department was more than willing to answer my 101 questions about my new vehicle eventhough they were aware I live o needs as a customer. The service department was more than willing to answer my 101 questions about my new vehicle eventhough they were aware I live out of state and I am unable to service my vehicle with them. Even with the price of a plane ticket I saved thousands of dollars by going with Heuberger Motors. Best part, I know I have their friendship and support for life! More
In the past, I have hated the experience of buying a car! This time, however was different! Robert and Clint made this experience so easy and enjoyable! I immediately felt comfortable as if I had known them This time, however was different! Robert and Clint made this experience so easy and enjoyable! I immediately felt comfortable as if I had known them for years. They are friendly, knowledgeable and efficient plus gave me the best deal! More
This was my first time buying a Subaru, and was glad I went to Heuberger Motors. Herman was not pushy and knowledgeable about the cars, the service department, and the process. We bought a Subaru Forest went to Heuberger Motors. Herman was not pushy and knowledgeable about the cars, the service department, and the process. We bought a Subaru Forester 2014 and I have been extremely happy with the purchase - the car is incredible, and best in its class with comparable other SUVS - Equinox, CRV, etc. I would definitely recommend going to Herman if you are going to buy a car here - no question. The All Wheel drive in this car is much better than the other supposed AWD that other vehicles makes offer. The only thing that I will note, is that it is important to ask many questions. When we got to the process of deciding whether or not we wanted GAP, MAG5, the warranty, etc., many things were left unexplained as to what exactly was covered under these and how it would affect the cost and financing of the vehicle. We received answers, but only after we asked specifics - how does this affect monthly rate (if you're financing, which most people do), what exactly does it cover, do I get a refund if I cancel it, etc. The agent who walked us through spoke quickly and was polite, however, I was surprised (as most people are) to the additional costs of these extras and what I had pictured in my head as a base number for which monthly payments were to be made. I would recommend discussing that before the date of purchase, if possible, with a representative from Heuberger. Overall, Heuberger is a great place and is apparently the nation's largest Subaru dealer, which is why their pricing is so competitive. I intend on getting my vehicle serviced through Heuberger, as they allow you to watch them as you work on your car (and the free coffee bar doesn't hurt, either.) More
We purchased a new 2013 outback. We came from out of state. Jim Adams had everything ready. He took care of all our needs. The price we paid was below any other dealer I checked into. All the paperwork state. Jim Adams had everything ready. He took care of all our needs. The price we paid was below any other dealer I checked into. All the paperwork was in order. No pressure to add any options. We will definitely come back next time we are in the market. More