Heuberger Subaru
Colorado Springs, CO
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This was my first time buying a Subaru, and was glad I went to Heuberger Motors. Herman was not pushy and knowledgeable about the cars, the service department, and the process. We bought a Subaru Forest went to Heuberger Motors. Herman was not pushy and knowledgeable about the cars, the service department, and the process. We bought a Subaru Forester 2014 and I have been extremely happy with the purchase - the car is incredible, and best in its class with comparable other SUVS - Equinox, CRV, etc. I would definitely recommend going to Herman if you are going to buy a car here - no question. The All Wheel drive in this car is much better than the other supposed AWD that other vehicles makes offer. The only thing that I will note, is that it is important to ask many questions. When we got to the process of deciding whether or not we wanted GAP, MAG5, the warranty, etc., many things were left unexplained as to what exactly was covered under these and how it would affect the cost and financing of the vehicle. We received answers, but only after we asked specifics - how does this affect monthly rate (if you're financing, which most people do), what exactly does it cover, do I get a refund if I cancel it, etc. The agent who walked us through spoke quickly and was polite, however, I was surprised (as most people are) to the additional costs of these extras and what I had pictured in my head as a base number for which monthly payments were to be made. I would recommend discussing that before the date of purchase, if possible, with a representative from Heuberger. Overall, Heuberger is a great place and is apparently the nation's largest Subaru dealer, which is why their pricing is so competitive. I intend on getting my vehicle serviced through Heuberger, as they allow you to watch them as you work on your car (and the free coffee bar doesn't hurt, either.) More
We purchased a new 2013 outback. We came from out of state. Jim Adams had everything ready. He took care of all our needs. The price we paid was below any other dealer I checked into. All the paperwork state. Jim Adams had everything ready. He took care of all our needs. The price we paid was below any other dealer I checked into. All the paperwork was in order. No pressure to add any options. We will definitely come back next time we are in the market. More
I am totally stoked about my new WRX!!! I just had the most awesome trip to Durango in it. I went the long way that went by Silverton and there is no car out there that could be as fun to drive on those most awesome trip to Durango in it. I went the long way that went by Silverton and there is no car out there that could be as fun to drive on those mountain roads. I really appreciate the effort that Clint made so that I could make it work to get a great price on my car and get it super quick so that I could have it for the trip. More
Clint gave me the best price on a new Subaru STI and provided a pain free long distance purchase. I found Clint Earhart's Subaru order thread on the Subaru enthusiast site iwsti.com. A long time Suba provided a pain free long distance purchase. I found Clint Earhart's Subaru order thread on the Subaru enthusiast site iwsti.com. A long time Subaru STI fan who finally decided to buy. I had been to all the local dealers, mined the internet for weeks looking for pricing and then calling dealers all over the country looking for what I wanted. I soon realized that I would need to order a new car to get exactly want I wanted. This is how buying a car 1400 miles away breaks down. The order: You call Clint and tell him the exactly the model, trim package, color and accessories you want. Clint gives you the price and the dealer fee. (I had to ask him the price twice because I thought it was a mistake. Seriously) You place a deposit to secure the order. The wait: From order to the car arriving at Heuberger was about ~10 weeks. The STI is built in Japan. Built to order in Japan. Put on a boat and shipped half way around the world. This is more than reasonable and was faster than initial estimates. Clint called and sent pics of my car when it arrived. The financing and paper work: Once the car arrives, Dawn calls to discuss financing and offer typical new car services. Financing, Window tinting, clear bra protection, extended warranty, etc. You can also include shipping if you want to roll everything into your loan. The taxes are state dependent. The title Heuberger's title dept. will call your states DMV and handle accordingly. Once the numbers are finalized all paper work is priority overnight Fed Ex'd to your door. All paper work is highlighted for signature with pre-paid Fed Ex overnight return envelope. Dawn is easy to reach if you have any questions. Sign, seal everything and find your nearest Fed Ex Overnight Drop off. The shipping: The shipping company will call to confirm addresses and give time frames. The estimation was one week once loaded. I asked if the car was insured while on the carrier. They are insured for driver error but not act of nature, hail storms etc. So I would recommend having your insurance squared for the date the car ships. Clint also called to let me know the day the car was loaded for transport, which was a Wed. The following Monday the driver called and said he could drop it off Tuesday morning. He mentioned he was in route to another drop, but didn't realize that drop was only an hour away from me. Once we discussed he offered to drop the car that night. If you are in an area where a car carrier cannot fit, you can meet the truck at the nearest parking lot that can handle it. The driver can also bring it as close as he can and off load the car and drive it to your door. You do an inspection of the car and sign that you've received it. All your paper work copies, temporary tag, window sticker, sold tag are in the glove book. Enjoy your brand new car. The Review: I wanted to provide the above detail for anyone who was anxious purchasing over such a distance and wondering how it’s done, what is involved? etc. For me, it ended up being easier than buying local. I hate haggling with dealers on price and the whole negotiation process. I wasted a few weekends driving all over the area when I first began the new car search. Clint understands Subaru enthusiast buyers. He will not try to sell you a color you don't want because that's what's on the lot, he will not put random upgrades on the car to jack the price, and there are no surprises. I did not have to take a day off work (which cost me money), travel anywhere or wait anywhere. Clint answers and returns calls and texts promptly and keeps you updated on where things are in the process. You get exactly what you want delivered to your door for the best price in the country. More
Let me give you a quick (or not so quick) synopsis of why dealing with Clint Earhart to get a 2013 BRZ was the BEST experience I have ever had buying a car and why I find it ridiculous to consider dealing wi dealing with Clint Earhart to get a 2013 BRZ was the BEST experience I have ever had buying a car and why I find it ridiculous to consider dealing with anyone else when buying any cars in the future. It started early in 2013. I started searching for a 2013 BRZ. Looking for different colors, options, packages, etc. I found many cars that I loved but all of the dealerships within a 500 mile radius of St. Louis were asking a few hundred over MSRP! Not only could I not find one that was exactly to my liking but they were all very overpriced. When I inquired about why the prices were so high, I was just informed "the demand is high, if you don't want it, someone else will." Very opposite of what I would consider a special purchase like buying a BRZ. This left me quite sour, as I thought that there was very little chance that I could find one at a decent price. However, I joined a national forum name FT86 Club and began to hear stories of customers having great service with a gentlemen named Clint from Heuberger Motors in Colorado Springs. I was intrigued. BUT, this was dealership in Colorado and I was in St. Louis. I thought the dream had died again. I decided to message Clint anyway, to see what kind of deal he could give me. I was skeptical because of the distance from me to the dealership. The price he quoted me was exactly what I had anticipated for a Fair price for a BRZ. Fair may be an understatement, Clint got me a killer deal! After I talked to him on the phone, he provided me with a few different forms of contact (email, phone, text) and said if I needed anything to give him a ring. He was thorough with original offer, the communication about prices for services and taxes was concrete, and he was very easy to work with. He was availible when I had questions after I put in my deposit responding to my texts and calls while on the clock, and sometimes off (I tried to limit the "off hours" texts however my anxiety as the car grew closer to delivery was killing me!). Let me sum it up this way, I have bought multiple cars from local dealers and I have had good experiences. However, this was twice as easy as any of those other purchases. If you have ANY doubt about whether or not Clint will take care of you, any doubt about buying from a dealership half way across the country, or any doubt about anything related to buying a car, call him and see for yourself. I did not regret it and I would highly doubt that you would either! Thank you again, Clint! More
I came into town for the weekend for business and noticed a jerk in the car when the automatic transmission was shifting. I was able to get to my destination and ask locals for a recommendation for a good Su a jerk in the car when the automatic transmission was shifting. I was able to get to my destination and ask locals for a recommendation for a good Subaru dealer. I called and was told to bring the car in (this was at 9:15 AM on a Saturday morning) and they would take a look while I went to my appointment. Checking in the car was quick and I was able to be at my appointment on time. By the time I was finished at 2, there was a phone message stating the problem, the solution, the cost, and that I could come pick my car up. I was checked out quickly, and received a card for a free local car wash, and a coupon for use of a mountain bike. The initial phone contact was courteous and complete, the service was thorough, and the cost of the repair was fair and reasonable. If I ever have car trouble again when in Colorado Springs, I will know there is a business I trust to service my car, and would not hesitate to return. More
I am so glad I was able to find Heuberger Motors. Looking for a Subaru WRX STI in my home state of Missouri became a very tough proposition for me.. from dealing with pushy dealers to ones that just lied to for a Subaru WRX STI in my home state of Missouri became a very tough proposition for me.. from dealing with pushy dealers to ones that just lied to me I was getting so frustrated with the car buying experience. Luckily I stumbled upon an STI forum that Clint Earhart was on and I saw him posting how he could order STI vehicles and have them shipped to people if they so desired. I spent some time researching Heuberger and finally contacted Clint. I can say as soon as I spoke to Clint I knew I was dealing with someone who truly cared about the car I was looking for and more importantly cared about me! Clint was able to quote me a price lower than anything any of the local dealers were offering and that was even after the car was trucked from Colorado Springs to Missouri! Once the car was ordered I dealt with Dawn in financing and she got me a great rate on a short term loan. Dawn was very friendly and did everything to make sure I was well taken care of, she answered even the dumbest questions I had and helped me learn in the process! I will be honest, I was a little bit concerned at first about buying a car online and dealing with a third party trucking company shipping my car to me but Clint made sure everything transitioned smoothly, answering any and all questions I had in a timely manner and even sending me photos and videos of my car just before it left the dealership. Clint was my lifeline 24/7 by phone or text if I needed something so it made me feel at ease at all times during the process. If you want a great deal on a Subaru and want to be treated with respect, Clint Earhart and Heuberger Motors is the place to go. They made the car buying process so simple for me and were so friendly and knowledgeable about what they are doing. It is a shame my local dealers couldn't be as nice as these people because all I wanted was a fair deal and Heuberger was able to give me that and so much more! They have me as a lifetime customer and once I get through Colorado Springs I plan to stop by the dealership and thank them myself! More
The whole experience of dealing with Clint and the staff at Heuberger was great. From the awesome pricing, to keeping me informed of my vehicle status, to picking my dad and I up from the airport, the exper at Heuberger was great. From the awesome pricing, to keeping me informed of my vehicle status, to picking my dad and I up from the airport, the experience was great. Even though there were a few bumps on the road with the car, Clint was quick to make things right. I definitely recommend working with him on getting yourself a new Subaru! We drove 1200 back to San Diego with the new car, and it was worth it! More
After returning from overseas for the past two years, we were in the market for a new car. We had narrowed down the choices and wanted to test drive a 2014 Forester. Josh Martin was our salesman and he wa were in the market for a new car. We had narrowed down the choices and wanted to test drive a 2014 Forester. Josh Martin was our salesman and he was awesome. He was very easy to work with. He was not pushy, and was totally honest in all his dealings with us. He showed great flexibility when my wife spotted a late-model used Acura MDX that she liked. So even though I loved the Forester, it looks like our new Forester purchase will have to wait a couple of years, but you can be sure I will be looking up Josh Martin when the time comes. Purchasing the MDX was painless. There were no surprises whatsoever. More
The dealership is very upfront with both the website and in person. I felt comfortable through the entire process. I feel that was due in large part to my salesman, Doug Knoch. I've purchased many new ve in person. I felt comfortable through the entire process. I feel that was due in large part to my salesman, Doug Knoch. I've purchased many new vehicles over the years and I believe this one was one of the very best if not the best experience I've had. More