Heuberger Subaru

The process of buying of buying a car is one that most people, including myself, ranks right down there with going to the DMV, sitting at the airport for half the day or having work done at the dentist. people, including myself, ranks right down there with going to the DMV, sitting at the airport for half the day or having work done at the dentist. I had been interested in the BRZ for a while and decided to buy one. I talked to what few connections I had in the industry, and all the feedback I kept hearing was the same: those are hard to find - and - we don't make money from selling those. What do you mean? I want to buy a car and you don't want to help me find one or sell it to me?? This sounds promising... So I set off on my own and did the amateur thing - I wet to every website where you can research cars and clicked the links to "have a dealer contact me". What a great idea - not. I had decided what color and trim level I wanted and was very explicit in my requests that I submitted that I would only be interested in that color, and that trim level. Well, not surprisingly, my phone started ringing off the hook wit Subaru dealers from all over creation saying they had found my car and wanted to get me in to take a look at it. Some were forthcoming with the details - others waited to lure me in before revealing their caveats - "We have your car - BUT..." Fill in the blank - not the right color, not the right trim level, not here right now but will be in 3 weeks, in a different state... I heard them all. Then Clint called - and everything changed. Clint gave it to me straight - "Your car doesn't exist anywhere in the US right now. More have been ordered, but I can't be certain they will be the right color or trim that you want. You're best bet is to build to order. It takes about 3 months." Hmm - ordering was something I hadn't previously considered, but who wants to wait? I had my financing ready to go - I wanted a car today!! Then Clint drops a bombshell on me - "If you register on our forum and buy from me I will sell you your car for an amazing price." Now, at this point, Clint proceeded to tell me that amazing price, which made my jaw hit the floor - because it was thousands lower than any price I had seen from any dealer or online at that point. And that's when I first mentioned the phrase to myself that I would repeat in my head frequently throughout my dealings with Clint and Heuberger - "It's too good to be true." There had to be a catch. After I finished speaking with Clint on the phone, he emailed me the quote that he had shared on the phone - I was surprised that he would put something that extreme in writing, but I still thought to myself, "Too good to be true." Since I'm an impatient kind of guy who wanted to buy a car, I printed out Clint's quote and took it to the most recent "We have your car - BUT..." dealer who called me, claiming that they could add the accessories and trim to an existing model that was soon to be delivered. I sat down, handed him the quote, and said "If you can give me this car for this price, and get it to me in less than 3 months, I will buy it from you today." The sales guy looked at the quote and I'm pretty sure his face turned a little green. With hesitation heavy in his voice, he said "Let me go talk to the boss." At this point, anyone who's bought a car before knows what happens next - they make you wait in the lobby for an hour, come back with some less-than-compromising offer, you haggle them, and then the go back to "talk to the boss" again, and the whole process repeats itself. Usually after about the 4th or 5th "talk to the boss then wait" cycle, you may find yourself leaving the dealership either in frustration or with something that somewhat remotely resembles the car you wanted and cost more than you were ever willing to pay. Well, this guy was back in less than 5 minutes. "There's no way in xxxx we can even get close - that's thousands of dollars below MSRP." I got up, thanked the gentleman for his time and left. The next day I called Clint and ordered my car. As the 3 months passed, and time grew closer to the arrival timeframe, I checked in with Clint occasionally , and he responded promptly with updated info. Finally, the day came - he texted me - "Hey Danny" and sent me a picture of my car in the Heuberger lot. It was about a week and a half early than what I was expecting. I called Clint to arrange a time to get it - and explained that I had my financing ready to go with my bank. Clint shared something I was not previously aware of - that the amazing deal he offered me was contingent upon me using Heuberger's financing. I said to myself - "Aha!! There's the gotcha!" Then Clint said that he would work with his financing team to do the best he could to match the financing offer my bank had given me. "OK, what do I have to lose?", I thought to myself. I went in the next day to pick up my car. Harking back on previous visits to car dealerships, I couldn't help but recall the painful negotiation and contracting processes. That part where they lock you in an office with the finance guy and he tries to sell you a 20-year extended warranty, a clear bra, and every accessory, even the stupid keychain. I was not looking forward to this - even though the had my car all ready to go, shiny and clean right in front of the dealership. I went in and met with Clint - we chatted, went over some of the details about what was next and I kept thinking those 5 words to myself over and over again. "Too good to be true. Too good to be true..." Then the point came where the finance guy was ready to go over paperwork with me and I prepared myself to be swindled. I was shocked to learn that not only had they matched my financing offer from my bank, which I have used for an array of things for many years, they actually BEAT the interest rate. "Great", I said to myself. "The only catch is they are going to make me sign up for the 20-year extended warranty and I'll be paging for this car to the grave." Well, I'm very sorry to report, that if you have read this far into my review and expected to hear about some suspenseful tale of swindling - that it did not take place. I wasn't even bothered to buy a clear bra. "Wait, that price on the contract is the price that Clint quoted me!! It can't be! This is the part where there was some type of miscommunication and it is actually thousand more..." But it was real, and I signed the document finalizing it. There were a few other arbitrary documents to sign to verify the car was real, and that I was who I said I am - but then that was it. I was provided the option - and it was truly positioned as an option - for an extended warranty, which I agreed to for 2 years beyond the manufacturer's because of the amazing discount I was offered for my family's affiliation with the military. I couldn't believe it! I was done, and I didn't even have a headache!! I left Heuberger that day after shaking Clint's hand and truly knowing that I got the car I wanted, for the absolute best price - and I was not swindled into buying anything I didn't want or need. Amazing. Clint - you are one of a kind, sir. Please keep selling cars so that guys like me can come back to you again and again. If you are thinking about buying a car from Clint, one things is for sure - he is "Too good to be true" - but he is!! More

This is, by far, the best dealership I have ever contacted. I bought a brand new 2013 Subaru BRZ from Clint after hearing about the ridiculously good deals people have been getting. After test dr contacted. I bought a brand new 2013 Subaru BRZ from Clint after hearing about the ridiculously good deals people have been getting. After test driving the car locally, and liking the car, I wanted to buy one. All of these dealerships, however, charged me MSRP or higher, for a car that's a well into a year of its model year. I spent hours and hours haggling with these dealerships, and none budged. (For reference, I even tried Toyota dealerships for the BRZ's sister car, the FR-S, and had an even worse experience there.) It was a waste of my time and theirs - I was very clear about not wanting to pay more than MSRP and it still took hours for them to tell me they wouldn't budge. I make one phone call to Clint at Heuberger, and within 15 minutes, Clint OFFERS me a ridiculously good price, without even asking me what I was aiming for. It's almost as if he read my mind. There is no beating the price Clint offers - anywhere. Not only was the price good, but the service was as well. Clint gives out a phone number to call or text. I texted him on a Saturday night and he responded quickly! Friendly guy, and is exactly what I would want a car salesman to be - honest, reliable, and responsive. I interacted with Dawn a bit to talk about paying for the car and dealing with paperwork. She's also very nice! I was surprised - usually a friendly salesman is accompanied by a menacing financing manager, but Dawn was actually a genuinely great person to talk to. She talked a little bit about her personal experiences with Subaru cars. As a last note - I bought this car out-of-state, as I'm in California. (Even with a delivery fee, I saved a large amount of money purchasing from Clint.) I did not even see the car until it was delivered to me. The car itself (which I received today) was exactly how I expected it to be - accessories installed, with just 7 miles on the odometer. It was a bit dirty (probably due to transportation), but that's not a big deal. Overall, Clint and Dawn at Heuberger are great, and you should at least contact them before purchasing a Subaru, to hear what they have to offer. More

This was my first new car purchase and my first time owning a Subaru. The entire process was great! I dealt with Clint and Dawn to purchase my WRX and I couldn't be happier with the service and the deal owning a Subaru. The entire process was great! I dealt with Clint and Dawn to purchase my WRX and I couldn't be happier with the service and the dealership. I talked with numerous dealerships, getting quotes, before I came across Heuberger. Clint was able to give me a price quote with all the options I wanted, for a lot cheaper than any other dealership. I called up Clint, placed the order for the car and he kept me updated on the status of it's arrival. Any questions I had, Clint would quickly respond back to me with an answer. That's great customer service! More

This was my first out-of-state vehicle purchase, and it was also by far the best car purchase experience I've had. Clint was great to work with: he found the vehicle I wanted, was super laid-back, respon was also by far the best car purchase experience I've had. Clint was great to work with: he found the vehicle I wanted, was super laid-back, responded to my calls/texts promptly (even on his days off), kept me updated throughout the purchase process, and gave me a price on my BRZ that I could not refuse. Dawn was also a pleasure to deal with. While I was waiting for the financing paperwork to arrive, I changed my mind on certain options. Dawn was very understanding and promptly sent me updated forms. If you are looking to purchase a Subaru, do yourself a favor and get in touch with Clint. More

Mark is the best sales person possible! He remembered what car I wanted, and called me immediately when it came in. He is an incredible asset to Heuberger Motors. I will deal with only him! Thanks agai what car I wanted, and called me immediately when it came in. He is an incredible asset to Heuberger Motors. I will deal with only him! Thanks again, Mark! You are awesome! More

Walked into the dealership unannounced and the Internet person we had originally dealt with was not available so we worked with Clint. Was looking at a CrossTrek but felt it was unpowered so ended up with person we had originally dealt with was not available so we worked with Clint. Was looking at a CrossTrek but felt it was unpowered so ended up with a WRX. The test drives with Clint were hilarious and a lot of fun. Ordered a WRX from Clint and can't really say enough about him. We have gotten quite a few cars from dealers. Clint surpasses everyone in terms of listening and follow-through and being fun to be around. We ordered the car and it was perfect. We did make an appointment with Clint to pick up the car but he was with other customers. We never could figure out the use of making an appointment to be handed off to someone else. Eric Wass had to get us started on the paperwork. Good thing for him, we had eaten or we would have been grumpy ?. He also was very pleasant to work with and very helpful. Clint finished up with us before we drove off the lot. His enthusiasm is contagious. He even sent me a picture of the car. On another note, we do have another Subaru and have always been happy with their Service Department. More

I am writing this review to commend Heuberger Motors in general and salesperson Herman Hudson in particular. I just picked up my third new Subaru from Heuberger Motors (and have happily driven Subarus for general and salesperson Herman Hudson in particular. I just picked up my third new Subaru from Heuberger Motors (and have happily driven Subarus for 17 years now). Herman was quite knowledgeable and a helpful counsellor in narrowing down the right vehicle for my needs from a couple of possibilities (you really can't go wrong with any model), discussing differences in acceleration, gas milage and features. This was the first time I have leased a vehicle, and while I had done my homework before coming in, he was able to walk me through the process and give me the information I needed to make the best decision on the lease term and yearly milage. The entire process from discussion to test drive to paperwork went entirely smoothly. There was no rush or pressure, with the focus on assisting the customer. I strongly recommend Herman Hudson and Heuberger Motors. Ask the receptionist for him by name, and tell him Eric recommended him. We'll see if this feedback stuff really works (and no, I don't know him outside of this transaction). More

Clint is the Man! He knows his stuff, friendly, informative, and hassle free. He’ll work with you to get exactly what you want at the lowest price possible. This is my first time purchasing a car informative, and hassle free. He’ll work with you to get exactly what you want at the lowest price possible. This is my first time purchasing a car from Heuberger Motors and being out of state make me a little nervous at first. But, GLAD I did and would recommend Clint to friends and family who need a Subaru. More

We enjoyed our experience with Josh Martin and with the Heuberger dealership. Josh was competent and knowledgeable. He sold our Outback to us without being pushy! He also hooked up our phones to the Blueto Heuberger dealership. Josh was competent and knowledgeable. He sold our Outback to us without being pushy! He also hooked up our phones to the Bluetooth. All in all it was a pleasant experience. We are excited to be driving the Outback! Susan and Bob Benjamin More

I was very apprehensive about buying a car, but Patti was recommended to me by a friend. She was very nice and welcoming and not at all pushy. She answered all our questions, gave us honest advice and let us recommended to me by a friend. She was very nice and welcoming and not at all pushy. She answered all our questions, gave us honest advice and let us take our time. The process was smooth and easy thanks to her. I would highly recommend contacting her for your car needs! Great experience! More