Heuberger Subaru

Our experience at Heuberger Subaru in Colorado Springs was great because our sales person, Herman, was calm and listened carefully to what features we we were looking for in a vehicle. He was courteous an was great because our sales person, Herman, was calm and listened carefully to what features we we were looking for in a vehicle. He was courteous and quickly filtered down the list of possible vehicles and explained the main differences between each level. We were impressed to be looking at a potential vehicle within 10 minutes, which also met our budget criteria. He pulled the vehicle out from the lot for a test drive and showed some of the features. There was no pressure into a purchase and we returned to the dealer later in the afternoon to finalize the paperwork; without our two little kids. The paperwork was brief and promptly filled in. Some additional options were explained quickly and clearly. Herman gave us a personal tour and explained all the departments, procedures and service that Heuberger provided. He even took the time to go over all the controls in the vehicle and setup the bluetooth interface with our mobile phone. We have never experienced such wonderful dedication to customer satisfaction at any car dealer before. When I returned to the dealer two days later for the appointment of installing some options, he was happy to see me and verified that everything was completed correctly. Both my wife and I agreed that our sales person, Herman, has very good people and communication skills, and that we enjoyed working with him; an excellent salesperson! We are looking forward to a promising relationship with Herman and Heuberger. Other employees at Heuberger were also friendly and helpful. More

My wife recently totaled her car in an accident and we decided we wanted an all wheel drive Subaru. We were told by several people that they had a great experience at Heuberger Motors when purchasing a c decided we wanted an all wheel drive Subaru. We were told by several people that they had a great experience at Heuberger Motors when purchasing a car from them. We were blown away by how easy the process was buying a car there. The sales person that helped us, Herman Hudson, was extremely helpful in answering all questions we had without being remotely pushy at all. We found exactly the car we were looking for and received a better price than what we had hoped for. The entire process took only two hours from start to finish. I would definitely recommend them to friends and family and plan to purchase from them in the future. By far the best car buying experience I've ever had. Thanks again for all the help Herman! More

Clint made the process incredibly simple and straight-forward. It was an absolute delight to meet a salesman that was more knowledgeable about the product than I was and he was truly enthusiasti straight-forward. It was an absolute delight to meet a salesman that was more knowledgeable about the product than I was and he was truly enthusiastic about his job. Due to inclement weather I had a set of tires and wheels shipped to the dealership prior to arrival and Clint was there to help every step of the way. He gave me a smoking deal on the STI as well! I can't recommend Clint enough, he's exactly what other salespeople should aspire to become. More

Ryan Zaragoza was very professional, knowledgeable, and efficient. I would recommend him to anyone I know, along with the dealership. Since moving to Colorado in August we have been asking friends what k efficient. I would recommend him to anyone I know, along with the dealership. Since moving to Colorado in August we have been asking friends what kind of vehicle to get since my Hyundai Sonata is not really a good mountain/ranch car....hands down we were told a Subaru and to go to Heuberger in the Spings. Thank you Ryan for a pleasant experience, we will be back, Jeff and Maureen More

Bought a new Subaru wrx Impreza throught the internet department. I found this dealer through the costco auto program, and was very impressed with how easy the process was. They were able to get me a gre department. I found this dealer through the costco auto program, and was very impressed with how easy the process was. They were able to get me a great apr and an extended warranty that I believe is well worth the money. More

I have bought several vehicles in the past and this was by FAR the best experience ever. Gary was the nicest guy and he didn't spend the whole time blowing smoke. We got the exact truck we were looking f by FAR the best experience ever. Gary was the nicest guy and he didn't spend the whole time blowing smoke. We got the exact truck we were looking for and got a way better deal than we ever thought. I came in already pre-approved through a different company but they still got us an amazingly better deal. They got our rate down 3 points and also included a warranty and GAP insurance. This truck was priced lower than everywhere else we looked....and trust me we looked everywhere. I will be telling all my friends about the great experience and will tell them to go to Heuberger and Gary Hendrickson for a great deal. One word...... AWESOME! More

Ryan Zaragoza and Heuberger Motors were very professional, friendly and personable. They gave me their best price up front with no haggling, no hidden fees and no pressure to buy. I gave Ryan professional, friendly and personable. They gave me their best price up front with no haggling, no hidden fees and no pressure to buy. I gave Ryan everything I wanted in a new car and he gave me a quote quickly. That price was good whenever I wanted to come in to see the vehicle (i.e. in a week, month, etc.). I compared Heuberger Motors price with online sources and got several quotes from other dealerships. Heuberger Motors was the lowest price hands down. When I went to sign for and pick up the vehicle, everything I wanted in the vehicle was installed and Ryan showed my wife and I all the features of the car and how to operate it. This is my first Subaru and it has been a great experience so far. I hope to have this car for 10 years or more. More

It is a shame that 5 is the highest rating that this survey allows...Heuberger is miles above that! The short story would be that I experienced more difficulty and stress purchasing Christmas presents t survey allows...Heuberger is miles above that! The short story would be that I experienced more difficulty and stress purchasing Christmas presents than I did purchasing a car over the internet from Heuberger...true story! I was very specific in regards to the color and features/options I was looking for. I live in South Florida, and of the 6 dealers within an hour or so drive, no a single one had exactly what I was looking for. I expanded my search to all of Florida and still came up empty. I tried talking with some dealerships and it was apparent to me that I knew more about the vehicle and the options than all of them did...not cool! I never in my life have or considered purchasing a car over the internet, call me old school, but I guess I like the overall experience of driving off the lot with the vehicle, albeit the negotiation part of the process usually makes me want to bring a stiff cup of coffee and a belt felt weapon into the F&I office! After searching for a few days here in South Florida, I had just about given up, but unbeknownst to me, my better half was on the web searching for the exact vehicle I wanted and found it at Heuberger in about 3 minutes. When she told me about the car and the location my first reaction was to dismiss the entire thing. She then showed me the price and I continued to think "no way is this possible...this is how they get you over the internet...there has got to be a myriad of hidden charges and fees and the like..." Also, think about all the possible complications, and issues of purchasing a vehicle over the internet. it's not like buying a book on Amazon or eBay! However, my interest was piqued and I dialed the number...it was a Saturday and I honestly wasn't expecting much at all. The call went right through to the internet department and a salesperson named DAVID ANTHONY picked up. So as I begin the conversation and give him the vehicle number I was looking at I begin to think "OK, here we go...the "fun" starts now..." DAVID ANTHONY listened attentively to every word I said, and believe me I had a mouthful after dealing with the a$$clowns down here in South Florida. It was apparent to me pretty much from moment one that DAVID ANTHONY was a total rock star! Aside from being an all around great guy to deal with, his professionalism, knowledge, follow up, and ETA's were stellar. I was looking at an STi, and the guys that buy these vehicles pretty much know more about them than the average person buying the average car....call it a sickness! As I mentioned, after talking with salespeople here in South Florida, I can tell you that most don't really "get it" as in the STi culture and driver. They simply see a higher priced Subaru, know a few buzz words and some nifty stories. Not the kind of thing an STi buyer wants to hear. DAVID ANTHONY not only totally gets it, he speaks the language and most likely knew what I was going to ask for before I even did...you could tell that this guy has sold a few of these in his day! DAVID ANTHONY is also the kind of guy you'd most likely have as a friend if you were to run into him in a bar or party setting. He is kind, funny, intelligent, and quick witted. We are looking at another Subaru purchase possibly this year and I am not interested in dealing with anyone else but DAVID ANTHONY...end of story....the man wears a halo in my book! OK so let's discuss pricing.... As I mentioned above, I was very specific about the color, options and accessories I was looking for and even if I would have been able to find something similar locally the pricing was abusive after seeing Heuberger's pricing. Before I even got them on the phone the pricing was a few thousand dollars less. Also to note, the Heuberger car had more options that I was looking for and still had a lower price. Then I start talking to DAVID ANTHONY and before I ask for the final pricing he hits me with "lemme' see what I can do for you on that price". I thought I didn't understand him correctly as in "wait a second, I can get a discount on this already ridiculously low price....no way!" So he comes back to me with an even lower number and my jaw dropped. I felt like a fool as I had to ask him to verify if we were still talking about the same vehicle with the same options...I simply could not believe this was possible. The only thing left was the shipping issue, Heuberger is thousands of miles away from me and I "thought this is where they get you!". NOT TRUE AT ALL. The car was shipped a few days after it arrived on the lot from Japan and all the options were installed. The car got from Colorado to South Florida in 5 days. Financing and Paperwork DAWN PATTERSON is another one of the halo wearers at Heuberger. Normally I don't purchase extended warranties but the deal she offered me was another "too good to be true: scenario. I ended up getting a better interest rate and a lower monthly payment that I estimated. If I remember correctly the bulk of the conversation centered around making sure addresses and contact details were correct, not haggling over pricing and the like. I would normally say that this was another pleasant surprise but at this stage of the deal I was expecting the same amount of ease and professionalism as I had experienced in every stage prior to this one. DAWN PATTERSON totally delivered in spades and then some! She knew her stuff and was not pushy in any way. This is not to say that she didn't attempt to sell other packages, because she did. But she simply explained all the other services to me as a good salesperson should, talked about their merits, and waited to hear my responses to each one. When she realized that some of the products and services would not be a good fit for me, she moved along to the next one...zero pressure and good listening skills. The paperwork issue was again handled flawlessly. It was quite easy to understand, sign, and return (and all paid by Hueberger via FedEx overnight). Registering an out of state car can be a total nightmare as I learned when I received all the paperwork and the check for the state tax. I thought that there would have to be a glitch or an issue that would force me to contact Heuberger and overnight me some form or certified document. Wrong Again! Everything was spot on perfect, in fact I left the tag agency without having to write and check and .63 cents change! In closing I can say that I am a believer in Heuberger and wouldn't ever go to a local dealer again...perhaps only for a test drive! I could not be any happier with the entire process and how it all actually played out in real life and in real time. Again, it is a shame that this survey only allows me to give Heuberger a possible score of 5. After my dealings with them a mere 5 is a total insult! THANK YOU HEUBERGER! 2014 Sti Hatchback More

I recently returned to Northern California with my new silver 2014 Subaru Forester Limited thanks to Clint Earhart and others at Heuberger Motors. My local dealer was one of those that wants to add thous silver 2014 Subaru Forester Limited thanks to Clint Earhart and others at Heuberger Motors. My local dealer was one of those that wants to add thousands to MSRP and then expects you chisel away at that. No thanks! Off to Colorado Springs for a mini-vacation to visit my brother near Denver and a superb drive back home to California with my new vehicle! Clint was prompt and polite throughout our interactions. This was unlike any experience buying a new vehicle before. No pressure, no silly games, just a great price on a great new Forester. One observation, and this is a good thing, is that persistence is the opposite of what you probably are accustomed to with "normal" car buying. Clint and the others are busy, so you need to be a little persistent to reach them and work through the details. Compare this to the traditional dealers that want to hound you repeatedly by phone and email. Put me in charge of persistence every time! I am working on some Subaru wannabe owners I know to convince them to follow in my footsteps and to work with Clint on that new Subaru they are looking at. What a great price and experience this was for me. I am glad that I went to pickup my Forester and got to briefly visit Colorado Springs and the Heuberger Motors folks. Buy your new car here and with Clint. You will be glad you did! More

I bought from Clint via the FT86 Forums. He was straight-forward with pricing, and made it so that I could afford a new BRZ. Buying from out of state, I was initially trepidatious, but Clint won m straight-forward with pricing, and made it so that I could afford a new BRZ. Buying from out of state, I was initially trepidatious, but Clint won me over. Heuberger Motors picked me up at the Airport, drove me down, and walked me through finalizing the details. The car was ready for me, with low miles, and in mint condition -- they even thawed out the wheels so that I could leave same-day when it was 5F out. Financing was also straight-forward, and they were willing to match (and best) offers from my bank. Thanks Clint, and Heuberger Motors! More