Hessert Chevrolet

The personal is very friendly very good service, good attention they tells what your car needs to be safe attention they tells what your car needs to be safe More

My experience at the dealership was pleasant customer service was excellent purchasing of the vehicle was seamless The dealership representative who help me Muhammad was excellent I would recommend to fa service was excellent purchasing of the vehicle was seamless The dealership representative who help me Muhammad was excellent I would recommend to family and friends. More

These guys always do a wonderful job on my vehicle. 5 stars from me always will be my first pick dealer for my service. 5 stars from me always will be my first pick dealer for my service. More

Javon was friendly and patient. My paperwork was processed quickly and efficiently. Javon assisted me with transferring from car to car and made sure I knew the features of the car My paperwork was processed quickly and efficiently. Javon assisted me with transferring from car to car and made sure I knew the features of the car and connected my phone. More

We were greeted by the service writer Paul or concerns are taken Paul Soares that he would keep us in the loop as to what was going on as he said he kept us advised the entire time vehicle was there when are taken Paul Soares that he would keep us in the loop as to what was going on as he said he kept us advised the entire time vehicle was there when the vehicle completed escort us out to the car that was parked just outside the service drive thank you Paul and Hessert group for a great Experience More

Ron was friendly and gracious upon my arrival. I have several vehicles with a wide range of service needs, all of which are handled with care and expertise at Hessert Chevy. Tech Joe even greeted I have several vehicles with a wide range of service needs, all of which are handled with care and expertise at Hessert Chevy. Tech Joe even greeted me with a post service review. While the service department appears busy, they manage to complete my visit in a timely manner with the highest quality and care. Thank You! More

I dropped my vehicle off the night before filling out the envelope that you deposit your keys into, I printed on the envelope "I need to fax over my car insurance" as this is a car I really don't drive and h envelope that you deposit your keys into, I printed on the envelope "I need to fax over my car insurance" as this is a car I really don't drive and hadn't put the new docs in the vehicle. Started calling the shop at 8 am no answer I finally get someone at around 1:15 only to be told that the guys who do emissions were leaving in 34 minutes and couldn't do the inspection due to not having the insurance or registration for the car. I was told they'd been calling me, when transferred to the cashier I asked what number they had for me she rambled off a number I'd never heard of, I then mentioned I printed the number on the envelope that my key was inside of I can here Ron in the back saying the voicemail kept coming on well if you'll look at the pictures attached the ONLY calls made between Hessert and me were the ones I made to them all day long! They never called my phone. So now I'm left with finding somewhere to get an inspection done on a Sunday. They certainly made sure to do that $80 oil change though! Customer service here sucks. I'll definitely be finding another repair shop to main my vehicles. This isn't the first time I've had customer service issues with them, not to mention the long wait time! More

This dealer ship is great helpful understandable have people friendly respectful make you feel comfortable people friendly respectful make you feel comfortable More

I’ve been coming here for a couple years just for state inspections. I don’t even have a new vehicle, they just deliver consistent service, which I appreciate. Way better work than say, your local chain inspections. I don’t even have a new vehicle, they just deliver consistent service, which I appreciate. Way better work than say, your local chain tire shops More

Hands down simply the best customer service! !! Very respectful and caring. Professionalism at its best. !! Very respectful and caring. Professionalism at its best. More