Hessert Chevrolet
Philadelphia, PA
Filter Reviews by Keyword
By Type
Showing 204 reviews
No communication at all. Kept getting run around when asked to speak to supervisor. Although issue was solved I do not plan on coming back Kept getting run around when asked to speak to supervisor. Although issue was solved I do not plan on coming back More
Paul was very polite and seemed very knowledgeable. He was very helpful and, he helped me save a few dollars. Thanks! Paul He was very helpful and, he helped me save a few dollars. Thanks! Paul More
On 07/03, I came in to get the safety recall done on my 2015 Traverse and also to get an oil change plus tire rotation since I was already there. I made the appointment a week in advance and expected to be 2015 Traverse and also to get an oil change plus tire rotation since I was already there. I made the appointment a week in advance and expected to be notified if the recall parts weren’t available, but all I got were a bunch of appointment reminders. I arrived on time and was greeted by adviser Paul. He assured me that both the recall and oil change would be completed that day. Guess what? Two hours later Paul told me they didn’t have the necessary parts for the recall and that he’d call me when they came in. I would never have come just for an oil change! I’m a busy man and my time is valuable! They also didn’t rotate my tires, and I believe they used a synthetic blend oil even though I requested synthetic. What’s next? They performed a completely useless fake multipoint inspection. Look at the picture: my windshield has a 20-inch crack, but technician Wilqueine C marked it OK, the left low beam bulb is burned out but he didn’t notice it, and the front tires have 4/32 tread while the rear tires have 5/32, yet he marked all of them as 6/32. What the xxxx? Should I trust the rest of the list? I don’t understand how this place has a 4.6 rating. I believe most of the reviews are fake. More
Hassert Chevrolet Team are the best ! ! From the time you are greeted in the Showroom and to the finance department everyone was very professional and knowledgeable and caring about my exp ! From the time you are greeted in the Showroom and to the finance department everyone was very professional and knowledgeable and caring about my experience. Then service department was Awesome!!If you looking for a New or a Used vehicle. Hassert Chevrolet has plenty of inventory. I highly recommend Hassert Chevrolet... More
Helpful Friendly Listened to needs and wants Efficient Emmanuel was polite and respectful. He explained everything along side his managers and financial co-worker. Emmanuel was polite and respectful. He explained everything along side his managers and financial co-worker. More
First time buying a car at this dealership. Nikki was great. The service department is great, friendly and cater to every need. Nikki was great. The service department is great, friendly and cater to every need. More