Hessert Chevrolet

From the moment we arrived on the lot, we were introduced to Thomas (by his manager) and he was very professional and helpful from the beginning. He answered all of our questions and offered for us to take t to Thomas (by his manager) and he was very professional and helpful from the beginning. He answered all of our questions and offered for us to take the Equinox for a drive. He wasted no time talking us through the negotiation and meeting our expectations. On the day of pick up, Thomas made sure the car was spotless and the paperwork was ready to go to ensure everything went quick and smooth. Since leaving the lot with our new Equinox, Thomas has checked in with us to make sure we didn’t have any additional questions and to ensure that we were enjoying our new vehicle. This was the best experience we’ve ever had at a car dealership and we recommend Hessert to anyone looking for a new car! More

My car was there on last Saturday for an oil change and requested a multipoint inspection. They issued a service report to confirm that they performed the multipoint inspection, but they forgot to do that. requested a multipoint inspection. They issued a service report to confirm that they performed the multipoint inspection, but they forgot to do that. When I reached home, noticed that, car’s left tale lamp not functioning.when I called service center, they demanded for $199.99 for diagnostics. I refused to pay that and I took the car on the following day. More

Good service, friendly staff, went above and beyond to fit me in. Overall good experience fit me in. Overall good experience More

Niki Was awesome very responsive Made my buying experience wonderful she was very engaging and she knew her product well experience wonderful she was very engaging and she knew her product well More

This location has a very professional environment. Everyone was friendly and eager to help. I felt very welcome. Everyone was friendly and eager to help. I felt very welcome. More

Good quick service. Always my go to for my vehicle. The only service team since 2013 when purchased. Thanks to team! Always my go to for my vehicle. The only service team since 2013 when purchased. Thanks to team! More

No communication at all. Kept getting run around when asked to speak to supervisor. Although issue was solved I do not plan on coming back Kept getting run around when asked to speak to supervisor. Although issue was solved I do not plan on coming back More

Service was quick and efficient. Staff was friendly and attentive. Great job. Well done! Excellent. Staff was friendly and attentive. Great job. Well done! Excellent. More

Paul was very polite and seemed very knowledgeable. He was very helpful and, he helped me save a few dollars. Thanks! Paul He was very helpful and, he helped me save a few dollars. Thanks! Paul More

On 07/03, I came in to get the safety recall done on my 2015 Traverse and also to get an oil change plus tire rotation since I was already there. I made the appointment a week in advance and expected to be 2015 Traverse and also to get an oil change plus tire rotation since I was already there. I made the appointment a week in advance and expected to be notified if the recall parts weren’t available, but all I got were a bunch of appointment reminders. I arrived on time and was greeted by adviser Paul. He assured me that both the recall and oil change would be completed that day. Guess what? Two hours later Paul told me they didn’t have the necessary parts for the recall and that he’d call me when they came in. I would never have come just for an oil change! I’m a busy man and my time is valuable! They also didn’t rotate my tires, and I believe they used a synthetic blend oil even though I requested synthetic. What’s next? They performed a completely useless fake multipoint inspection. Look at the picture: my windshield has a 20-inch crack, but technician Wilqueine C marked it OK, the left low beam bulb is burned out but he didn’t notice it, and the front tires have 4/32 tread while the rear tires have 5/32, yet he marked all of them as 6/32. What the xxxx? Should I trust the rest of the list? I don’t understand how this place has a 4.6 rating. I believe most of the reviews are fake. More