Hessert Chevrolet

Very professional , kind, and informative about my car issues. Kept his word at check out. issues. Kept his word at check out. More

Amazing car buying experience. Our family have purchased 7 vehicles in the last 2.5 years. We have referred everyone we know to Hessert Chevrolet. Very thorough and courteous. Very interested in making sure 7 vehicles in the last 2.5 years. We have referred everyone we know to Hessert Chevrolet. Very thorough and courteous. Very interested in making sure we are a satisfied customer. We won’t go anywhere else! More

Pleasant greeting, nice atmosphere, good courtesy, trustworthy, quick and painless-made the process easy, I didn't feel rushed to make a deal, good customer service. trustworthy, quick and painless-made the process easy, I didn't feel rushed to make a deal, good customer service. More

When you be there you are in home Nice people excelente service and faster Thanks service and faster Thanks More

Great service and helpful. Needed a oil change at the last minute and they got the job done. Thanks last minute and they got the job done. Thanks More

Terrible service. They forgot to update me on the status of my vehicle and it had to stay over night. The paper work said it should have only been a two hour job. I was on hold for over 40 mins total afte of my vehicle and it had to stay over night. The paper work said it should have only been a two hour job. I was on hold for over 40 mins total after speaking to three different people. I had to call for an update, and Paul didn’t even know the vehicle was “His”. After connecting, The guy Paul forgot to place me on a mute hold and I overheard him mocking my last name. Extremely unprofessional.They gave me no help on getting a loaner vehicle, and no assistance on coming back to get my car a day later for their negligence. More

Took my 2021 Equinox because it sounded like it was going on neutral when traffic slowed down and pick back up, the 1st day they had car for 3 hours and couldn't find anything. I ended up taking technician o on neutral when traffic slowed down and pick back up, the 1st day they had car for 3 hours and couldn't find anything. I ended up taking technician on drive myself so he could see the problem, he then determined it needed a transmission and I was asked to come back 2nd day at 8:30 am so they could "record" the issue and get approval from GM to replace transmission. 2nd day I bring back at 8:30 am and get car back at 4 pm saying there was nothing wrong with car and system had to relearn itself and software needed to be updated. When I arrived to get vehicle and had questions, not only was representative rude but was very dismissive in answering questions saying I could come back and ask for him if there was an issue. I told him if I had to come back, I'd be asking for a manager instead. More

Always a pleasant experience when in the service center. Employees are extremely professional and friendly. Employees are extremely professional and friendly. More

Always keep you in the loop, very informative. Service personal are always courteous and attentive. personal are always courteous and attentive. More

The people is nice and friendly only thing I disagree with they promised me a spare key when I brought my car never received it it has been a couple years now still haven't heard from him but otherwise I with they promised me a spare key when I brought my car never received it it has been a couple years now still haven't heard from him but otherwise I like the people More