Hesser Toyota
Janesville , WI
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After totalling my 2006 Toyota Avalon, I contacted Hesser to begin looking for a 2021 Avalon. Carolyn helped make my purchase stress and pressure free! William in service recommended Carolyn and we’re glad h to begin looking for a 2021 Avalon. Carolyn helped make my purchase stress and pressure free! William in service recommended Carolyn and we’re glad he did! I was able to do 75% of my vehicle search and communication over the phone or via email. They were so helpful, informative and patient. Carolyn followed up on everything and made our purchase go smoothly. I would definitely recommend this dealership! More
I have recently purchased a Toyota Venza, after reluctantly trading in my beloved Prius, 2007, with 180,000 miles on it. Making a decision at my age was not difficult with the help of Carolyn Jone reluctantly trading in my beloved Prius, 2007, with 180,000 miles on it. Making a decision at my age was not difficult with the help of Carolyn Jones. She helped me figure out all the new gadgets and assured me that she would be there for me if I had future questions. Her patience and reassurance are greatly appreciated . The financials were handled efficiently and diligently by Robert Rocha. I am enjoying my new vehicle thanks to the efficiency of your Toyota team.team. More
Friendly staff, Carolyn was a pleasure to work with. Helpful, informative, and quick car buying process. Love my new 2021 RAV4 XLE! Would recommend to family and friends, and will return. This is my 3rd Helpful, informative, and quick car buying process. Love my new 2021 RAV4 XLE! Would recommend to family and friends, and will return. This is my 3rd Toyota from this dealer and I’ve received the same friendly service every time. More
Everyone was very helpful in my search for the "perfect" Camry. When we couldn't find one that at my wants, we ordered it to fit. Carolyn, was great. Financing was quick and painless for the most part lol. Camry. When we couldn't find one that at my wants, we ordered it to fit. Carolyn, was great. Financing was quick and painless for the most part lol. More
I have bought plenty of cars in my lifetime but I can honestly say that this was the easiest, most stress and pressure free purchase that I have ever made. Kudos to Carolyn Jones and everyone else i honestly say that this was the easiest, most stress and pressure free purchase that I have ever made. Kudos to Carolyn Jones and everyone else involved. Thank you! More
I highly recommend Hesser toyota for all your car needs. Their service department is top notch! Carolyn Jones got us the 4runner we wanted! She was a pleasure to work with along with Robert in finance! We w Their service department is top notch! Carolyn Jones got us the 4runner we wanted! She was a pleasure to work with along with Robert in finance! We will definitely be returning customers! More
We are 72 and have not bought a new car in 15 years. I found it entirely different from the old days. Everyone at the dealership was both courteous and nice. found it entirely different from the old days. Everyone at the dealership was both courteous and nice. More
One the easiest car buying experiences I've had to date. Shelton, Sales Associate, was very welcoming, professional, courteous, very knowledgeable about the new Camry XSE, and even had the car waiting for Shelton, Sales Associate, was very welcoming, professional, courteous, very knowledgeable about the new Camry XSE, and even had the car waiting for me ready for a test drive upon my arrival. He taught me more about the 2021 Camry than I was expecting and really appreciated his thoroughness. He also made sure the car was cleaned to perfection and fully fueled before my departure. And my time spent with Robert, the Finance Manager, was pressure free, informative, and he made sure all documents were filled out correctly. He even helped me obtain a lower APR with my credit union! Also, the Sales Manager, Eric, provided me with a very, very fair trade in value for my car. The whole buying experience was very pleasant, very honest, and very safe! Their attention to cleanliness and COVID prevention is excellent. My hour+ drive to Hesser was totally worth it and would recommend them to any of my friends. And I have 5 other Toyota dealerships that are within 30 mi of my home. Outstanding job Hesser Team! Happy New Year! More
I found all the people here, especially Jim, to be very helpful and friendly. Pretty swift process to purchase and verified pricing before going in. Bought a RAV 4 hybrid and it came with a full tank of g helpful and friendly. Pretty swift process to purchase and verified pricing before going in. Bought a RAV 4 hybrid and it came with a full tank of gas when I drove it away, a nice touch. Considering what a big deal buying a car is, I thought this was a very no pressure, fairly straight forward transaction. A little price confusion but they honored the price confirmed prior to going in. I would recommend this dealer. More
Most pleasant car buying experience I have encountered going back to the days of my dad taking me along on buying a new car in 1965. Therefore, in 55 years this has been the most direct, truthful encounte going back to the days of my dad taking me along on buying a new car in 1965. Therefore, in 55 years this has been the most direct, truthful encounter. Carolyn Jones was responsive, courteous and always available to answer any questions or concerns. She seemed to be two steps ahead of me, prepared for what was next. I would and will highly recommend this dealership to friends and family. Keep up the excellent work and relationship. More