Hesser Toyota
Janesville , WI
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Angel/Shelton were both amazing to work with. They had the car ready for me to test drive and didn't pressure me like most places would to make a sale. The process was quicker than I've ever experienced the car ready for me to test drive and didn't pressure me like most places would to make a sale. The process was quicker than I've ever experienced. More
Everyone here during my sale was not only wonderful to work with but they went above and beyond my expectations. Susie “G” knocked this one out of the park and Jeff really blew me out of the water with wo work with but they went above and beyond my expectations. Susie “G” knocked this one out of the park and Jeff really blew me out of the water with working his magic and getting me into the car I wanted! Thank you Hesser for being the best in Janesville! More
So happy with my buying experience with Shelton Tripp! He was very knowledgable about my vehicle (2021 Rav4) and was extremely helpful when I changed my mind from a straight purchase to a lease. I was on the was very knowledgable about my vehicle (2021 Rav4) and was extremely helpful when I changed my mind from a straight purchase to a lease. I was on the fence initially between a Rav4 and a Honda CRV, and went back to Toyota after my visit to the Honda dealership because Hesser gave me a better price for my trade in ($2000.00 more) and they were so willing to work with me to keep my business. I didn't feel pressured at all, they were so kind. I LOVE my new car and when it's time for me to upgrade, I will definitely go back to Hesser. More
I had a very pleasant experience with Rosie Ziegler. She made the process easy and fast. I highly recommend going to Hesser Toyota for a first car buyer. made the process easy and fast. I highly recommend going to Hesser Toyota for a first car buyer. More
I had the opportunity to lease a 2021 Toyota Rave 4 from Hesser Toyota. I worked with Shelton Tripp as my salesperson. He walked me through the entire process in less than an hour and I was on my way with Hesser Toyota. I worked with Shelton Tripp as my salesperson. He walked me through the entire process in less than an hour and I was on my way with a newly leased vehicle. After the deal was made, I had some decision remorse because the color I decided upon was not the color I wanted. When I called back the next day, Shelton assured me that he would find the car I wanted and I did not have to settle for the car on the lot. I was so relieved and now I am completely satisfied. Thanks Shelton for your patience and persistence to get me what I wanted. More
This is the third used vehicle I have purchased from Hesser Toyota. That should tell you something right there. Shelton did a fantastic job making us feel comfortable during the whole process. It's nice Hesser Toyota. That should tell you something right there. Shelton did a fantastic job making us feel comfortable during the whole process. It's nice to be treated like a person & not a number, or just another sale. We were talked to, not at. There is a difference, and all the people we worked with at Hesser were friendly, & actually stopped to hear what we said after they asked how we were today. I will definitely be back, as there may be many dealerships, but not all treat you like we were treated at Hesser. More
We have bought 8 Toyotas in our lifetime and 5 of which we bought at Hesser Toyota. This alone speaks well for the sales and service from the dealership. We bought 2 Toyotas in the past 5 months (2021 R we bought at Hesser Toyota. This alone speaks well for the sales and service from the dealership. We bought 2 Toyotas in the past 5 months (2021 Rav4 Hybrid and a 2021 C-HR). The Rav4 was bought from Hunter Karnitz which went very smoothly. When we had a question regarding the Rav4 we went to Hunter but he was unavailable, so Carolyn Jones answered the questions. Carolyn Jones sold us the C-HR and was very pleasant, knowledgeable and patient (we are both in our 80's and don't understand all the technologies). Eric Hesser viewed our trade in and gave us a great trade in value. After the final OK Robert Rocha took care of the paperwork. All members of the Hesser team did an outstanding job for us and always have. KEEP UP THE GREAT WORK TEAM! More
After totalling my 2006 Toyota Avalon, I contacted Hesser to begin looking for a 2021 Avalon. Carolyn helped make my purchase stress and pressure free! William in service recommended Carolyn and we’re glad h to begin looking for a 2021 Avalon. Carolyn helped make my purchase stress and pressure free! William in service recommended Carolyn and we’re glad he did! I was able to do 75% of my vehicle search and communication over the phone or via email. They were so helpful, informative and patient. Carolyn followed up on everything and made our purchase go smoothly. I would definitely recommend this dealership! More
I have recently purchased a Toyota Venza, after reluctantly trading in my beloved Prius, 2007, with 180,000 miles on it. Making a decision at my age was not difficult with the help of Carolyn Jone reluctantly trading in my beloved Prius, 2007, with 180,000 miles on it. Making a decision at my age was not difficult with the help of Carolyn Jones. She helped me figure out all the new gadgets and assured me that she would be there for me if I had future questions. Her patience and reassurance are greatly appreciated . The financials were handled efficiently and diligently by Robert Rocha. I am enjoying my new vehicle thanks to the efficiency of your Toyota team.team. More