
Hesser Toyota
Janesville , WI
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Jim was great to work with. He kept me updated on the car I had on order and when the production date changed, Jim worked with me to find a different car. And when I picked up the car, he went through all of I had on order and when the production date changed, Jim worked with me to find a different car. And when I picked up the car, he went through all of its features. Thank you so much! More
Clean, attractive facility, good selection of used and new cars. Well-informed staff. A high standard of quality as regards checking out used cars before they put them out for sale. Asharia Dubois was new cars. Well-informed staff. A high standard of quality as regards checking out used cars before they put them out for sale. Asharia Dubois was the person who found me out on the lot looking for a car. I was at the end of the third day of non-stop searching for a good used car. I was cranky, tired, and at the end of my rope, when Ash said, "I have this car.....". Within 45 minutes I had viewed the car, taken it for a test drive, written her a check for $500 and committed to picking up the car the next day. The whole sale went seamlessly. She's a stellar salesperson. She listened to me and directed me to the precise car for me. I couldn't be more pleased with the outcome. More
My wife and I are on our third vehicle purchased through Hesser Toyota Janesville. Our experience with sales through the years of service with them has been unstoppable I recommend visiting Hesser Toyota Ja Hesser Toyota Janesville. Our experience with sales through the years of service with them has been unstoppable I recommend visiting Hesser Toyota Janesville Wisconsin More
Everyone I worked with was very helpful, knowledgeable, and honest. They were not pushy and gave me a good deal on my trade in. Highly recommend shopping here for new and used cars and honest. They were not pushy and gave me a good deal on my trade in. Highly recommend shopping here for new and used cars More
I bought a used car. Between car and warranty, spent about $37,000. I had to ask for them to clean the middle compartments because they were dirty. They sent me home with one key and an empty gas tank about $37,000. I had to ask for them to clean the middle compartments because they were dirty. They sent me home with one key and an empty gas tank. When I asked about it, they said they don't fill the tanks of used cars. Had to return for second key. When I got home I noticed that the brakes squeaked every time I lifted my foot off the brakes, and car rocks/jolts forward at stop lights/signs. As soon as I gave them my money they went from being super friendly to being downright rude. More
They are straight up forward no games! I was in and out within a hour with a new Tacoma. Are saleswoman Carolyn was very nice and respectful. I will definitely be back real soon to trade my car in. within a hour with a new Tacoma. Are saleswoman Carolyn was very nice and respectful. I will definitely be back real soon to trade my car in. More
We had our vehicle at Hesser Toyota in Janesville for a repair. They diagnosed the vehicle and told us it would cost $1,600 to repair. They replaced the part they told us would fix it, and it did not fix repair. They diagnosed the vehicle and told us it would cost $1,600 to repair. They replaced the part they told us would fix it, and it did not fix the vehicle. They then told us we had to pay the $1,600 even though the vehicle was not repaired and refused to even work with us on the repair cost. Very disappointed in this dealership and would never recommend their service department. More
Jim was knowledgeable on cars extremely helpful and very communicative! No pushy sales or mob action when we arrived on the lot. Will go to this dealer over and over!!! Highly recommend. communicative! No pushy sales or mob action when we arrived on the lot. Will go to this dealer over and over!!! Highly recommend. More