Hesser Toyota
Janesville , WI
Filter Reviews by Keyword
By Type
Showing 139 reviews
I bought a used car. Between car and warranty, spent about $37,000. I had to ask for them to clean the middle compartments because they were dirty. They sent me home with one key and an empty gas tank about $37,000. I had to ask for them to clean the middle compartments because they were dirty. They sent me home with one key and an empty gas tank. When I asked about it, they said they don't fill the tanks of used cars. Had to return for second key. When I got home I noticed that the brakes squeaked every time I lifted my foot off the brakes, and car rocks/jolts forward at stop lights/signs. As soon as I gave them my money they went from being super friendly to being downright rude. More
They are straight up forward no games! I was in and out within a hour with a new Tacoma. Are saleswoman Carolyn was very nice and respectful. I will definitely be back real soon to trade my car in. within a hour with a new Tacoma. Are saleswoman Carolyn was very nice and respectful. I will definitely be back real soon to trade my car in. More
We had our vehicle at Hesser Toyota in Janesville for a repair. They diagnosed the vehicle and told us it would cost $1,600 to repair. They replaced the part they told us would fix it, and it did not fix repair. They diagnosed the vehicle and told us it would cost $1,600 to repair. They replaced the part they told us would fix it, and it did not fix the vehicle. They then told us we had to pay the $1,600 even though the vehicle was not repaired and refused to even work with us on the repair cost. Very disappointed in this dealership and would never recommend their service department. More
Jim was knowledgeable on cars extremely helpful and very communicative! No pushy sales or mob action when we arrived on the lot. Will go to this dealer over and over!!! Highly recommend. communicative! No pushy sales or mob action when we arrived on the lot. Will go to this dealer over and over!!! Highly recommend. More
Carolyn was a class act woman and my family and I loved her! So insightful & just all around great. Willing to help me with whatever without hesitation. She was as excited for me as I was! her! So insightful & just all around great. Willing to help me with whatever without hesitation. She was as excited for me as I was! More
Bought a prius last month, was supposed to have all weather mats, one was missing. Contracted sales manager several times, and he ignored me completely. Once you leave with your new car they will treat weather mats, one was missing. Contracted sales manager several times, and he ignored me completely. Once you leave with your new car they will treat you like a cancer. I will never do business with this shady dealer again, would rather buy from a private person. Awful experience and will let everyone I encounter know how terrible they are! More
Sales person Susie G has been very helpful when buying my new Rav 4 she is very personable and most friendly, patient and always has a friendly smile. new Rav 4 she is very personable and most friendly, patient and always has a friendly smile. More
I did a dealer trade at hesser Toyota and it was by far the smoothest transaction I have ever done I actually thought they were joking when they handed me the keys to my new car , they got straight to busi the smoothest transaction I have ever done I actually thought they were joking when they handed me the keys to my new car , they got straight to business and ensure they got a suitable rate and price and I was in and out before I knew it . Definitely will go back should I need another vehicle More