Hesser Toyota

We had our vehicle at Hesser Toyota in Janesville for a repair. They diagnosed the vehicle and told us it would cost $1,600 to repair. They replaced the part they told us would fix it, and it did not fix repair. They diagnosed the vehicle and told us it would cost $1,600 to repair. They replaced the part they told us would fix it, and it did not fix the vehicle. They then told us we had to pay the $1,600 even though the vehicle was not repaired and refused to even work with us on the repair cost. Very disappointed in this dealership and would never recommend their service department. More

Jim was knowledgeable on cars extremely helpful and very communicative! No pushy sales or mob action when we arrived on the lot. Will go to this dealer over and over!!! Highly recommend. communicative! No pushy sales or mob action when we arrived on the lot. Will go to this dealer over and over!!! Highly recommend. More

Asharia Dubois was great, easy to talk to and made me feel comfortable. It was easy purchasing a great car from Hesser Toyota. Thank you feel comfortable. It was easy purchasing a great car from Hesser Toyota. Thank you More

Carolyn was a class act woman and my family and I loved her! So insightful & just all around great. Willing to help me with whatever without hesitation. She was as excited for me as I was! her! So insightful & just all around great. Willing to help me with whatever without hesitation. She was as excited for me as I was! More

Bought a prius last month, was supposed to have all weather mats, one was missing. Contracted sales manager several times, and he ignored me completely. Once you leave with your new car they will treat weather mats, one was missing. Contracted sales manager several times, and he ignored me completely. Once you leave with your new car they will treat you like a cancer. I will never do business with this shady dealer again, would rather buy from a private person. Awful experience and will let everyone I encounter know how terrible they are! More

Sales person Susie G has been very helpful when buying my new Rav 4 she is very personable and most friendly, patient and always has a friendly smile. new Rav 4 she is very personable and most friendly, patient and always has a friendly smile. More

I did a dealer trade at hesser Toyota and it was by far the smoothest transaction I have ever done I actually thought they were joking when they handed me the keys to my new car , they got straight to busi the smoothest transaction I have ever done I actually thought they were joking when they handed me the keys to my new car , they got straight to business and ensure they got a suitable rate and price and I was in and out before I knew it . Definitely will go back should I need another vehicle More

Shelton was the person I was in contact with through the process. He was informative, kind, and not pushy. Did not care for his boss, Josh Buros but overall it was a good experience. process. He was informative, kind, and not pushy. Did not care for his boss, Josh Buros but overall it was a good experience. More

Purchasing a newer vehicle was a long time coming for me. The process really seemed effortless and everyone I encountered was friendly and knowledgeable. I worked primarily with Carolyn Jones and she was kno The process really seemed effortless and everyone I encountered was friendly and knowledgeable. I worked primarily with Carolyn Jones and she was knowledgeable and helpful! Would certainly do business with her again should the need arise! More