Hesser Toyota
Janesville , WI
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This was absolutely the best experience we have ever had buying a vehicle. From start to finish we were impressed with all the friendly staff and people in every department. We were not pressured into buy buying a vehicle. From start to finish we were impressed with all the friendly staff and people in every department. We were not pressured into buying things we were not interested in and they were honest!! That has never happened in any previous dealings we have had with other car dealerships. We would highly recommend this dealership. We will definitely go there again for any future purchases. Asharia was our sales person, but we also interacted with Jeff in ordering our vehicle. Both were great to work with. More
Carolyn Jones was great! Answered all our questions, never pressured us, was friendly, knowledgeable, and just plain nice to work with! She came back with a fair price for our trade and we didn't have never pressured us, was friendly, knowledgeable, and just plain nice to work with! She came back with a fair price for our trade and we didn't have to dicker over it. She took plenty of time explaining all the functions and setting things up. Jim Geselle was great helping us set up our android system, and Theresa Berg took care of all the paperwork quickly and efficiently. Enjoyed working with the whole team! The car was spic and span so thanks to the service guys as well. Definitely the best car buying experience I've ever had. More
Facility is well-maintained, light, bright welcoming space. Sales Consultant Asharia Dubois and Sales Manager Jeff Sundlin worked hard, and succeeded in providing answers about the vehicle that I was i space. Sales Consultant Asharia Dubois and Sales Manager Jeff Sundlin worked hard, and succeeded in providing answers about the vehicle that I was interested in purchasing. Todate, I am pleased with the place, the product, and the people - sales & service, at Hesser Toyota.- Janesville. More
Carolyn Jones was patient and nice in her assistance with the purchase of my car. I like that no one at the dealership was aggressive in selling. Carolyn and Hesser Toyota were very helpful in every step t the purchase of my car. I like that no one at the dealership was aggressive in selling. Carolyn and Hesser Toyota were very helpful in every step towards the purchase of my new vehicle. Therefore, they get an overall high rating from me. Thanks everyone! Ravin Northup More
We did not feel that the transaction process went smoothly. We had to ask the same questions several times. We were given a quote for our new car, with our trade in. We had been told that we would r smoothly. We had to ask the same questions several times. We were given a quote for our new car, with our trade in. We had been told that we would receive a $500.00 rebate, but by the time the car arrived, the rebate had expired. After we decided to purchase the car, we were offered Auto Armor, etc. which increased the price by $5,000.00. This should have been discussed with our initial quote. We did not feel that the staff was friendly, but more like we were fortunate to purchase a car. We've purchased other vehicles from Hesser. They were good experiences, this was not. More
Jim was great to work with. He kept me updated on the car I had on order and when the production date changed, Jim worked with me to find a different car. And when I picked up the car, he went through all of I had on order and when the production date changed, Jim worked with me to find a different car. And when I picked up the car, he went through all of its features. Thank you so much! More
Clean, attractive facility, good selection of used and new cars. Well-informed staff. A high standard of quality as regards checking out used cars before they put them out for sale. Asharia Dubois was new cars. Well-informed staff. A high standard of quality as regards checking out used cars before they put them out for sale. Asharia Dubois was the person who found me out on the lot looking for a car. I was at the end of the third day of non-stop searching for a good used car. I was cranky, tired, and at the end of my rope, when Ash said, "I have this car.....". Within 45 minutes I had viewed the car, taken it for a test drive, written her a check for $500 and committed to picking up the car the next day. The whole sale went seamlessly. She's a stellar salesperson. She listened to me and directed me to the precise car for me. I couldn't be more pleased with the outcome. More
My wife and I are on our third vehicle purchased through Hesser Toyota Janesville. Our experience with sales through the years of service with them has been unstoppable I recommend visiting Hesser Toyota Ja Hesser Toyota Janesville. Our experience with sales through the years of service with them has been unstoppable I recommend visiting Hesser Toyota Janesville Wisconsin More
Everyone I worked with was very helpful, knowledgeable, and honest. They were not pushy and gave me a good deal on my trade in. Highly recommend shopping here for new and used cars and honest. They were not pushy and gave me a good deal on my trade in. Highly recommend shopping here for new and used cars More