Hesser Toyota
Janesville , WI
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Very pleased with the service. The sales person ( Jon Wohlert ) was knowledgeable, friendly and helpful. Never felt pressured and am enjoying a wonderful car.Thank you . The sales person ( Jon Wohlert ) was knowledgeable, friendly and helpful. Never felt pressured and am enjoying a wonderful car.Thank you . More
They Made the car buying experience very uncomfortable,accused me of lying on my employment history even when I shared a acceptable document. Reached out to General Manager and got no reply. uncomfortable,accused me of lying on my employment history even when I shared a acceptable document. Reached out to General Manager and got no reply.plenty of other places to buy a vehicle. More
They Made the car buying experience very uncomfortable,accused me of lying on my employment history even when I shared a acceptable document. Reached out to General Manager and got no reply. uncomfortable,accused me of lying on my employment history even when I shared a acceptable document. Reached out to General Manager and got no reply.plenty of other places to buy a vehicle. More
After visiting more than 5 Toyota dealers, I drove here for over an hour to find the vehicle I needed. The price was reasonable (actually better than other places), and Jacob Roe was great to work with. I for over an hour to find the vehicle I needed. The price was reasonable (actually better than other places), and Jacob Roe was great to work with. I would recommend this dealer to those looking for Toyota vehicles. More
I have bought numerous vehicles in my life and this was the worst experience by far. If you decide to purchase from Hesser, you better hope you don’t have any issues. Because once you pay them and drive the worst experience by far. If you decide to purchase from Hesser, you better hope you don’t have any issues. Because once you pay them and drive off the lot, they will not lift a finger to try and fix an issue discovered the day after you get the vehicle home. I didn’t see an issue with the paint (later determined by a body shop to be some sort of chemical burn/acid on the paint) at their dealership on my test drive because the vehicle was dirty. And I didn’t see any issue when I took delivery of the vehicle because they had the vehicle outside in the dark at night for me to pick up. So when I discovered the issue the next day when the vehicle was in my garage, I let them know. They claimed there was no paint issue when they certified the vehicle, as well as when they washed and detailed the vehicle before I picked it up. I said I found that hard to believe because all I did was drive the vehicle home, while their detailer had the vehicle inside and in the light so how was this issue not spotted? The sales manager responded that they didn’t need me to bring the vehicle back to Hesser to see the vehicle for themselves because he “cannot and will not do anything” to help make this right. I know in life things don’t always go as expected when you buy something. But how a company responds to those situations says a lot about them. And the message came through loud and clear from Hesser—they have absolutely no interest in even trying to do right by their customers. More
We drove an hour and a half to Hesser Toyota to look at a truck. Working with Jacob was wonderful! He is knowledgeable, thorough and efficient without being overbearing. Jacob is also kind and very personabl truck. Working with Jacob was wonderful! He is knowledgeable, thorough and efficient without being overbearing. Jacob is also kind and very personable. Thanks for helping us with our purchase Jacob! We appreciate it! More
Jacob was very kind, and followed up with our car purchase as much as necessary (not bothering us too much)! He had great knowledge of the vehicle and at purchase went through all of the bells and wh purchase as much as necessary (not bothering us too much)! He had great knowledge of the vehicle and at purchase went through all of the bells and whistles that came with the vehicle. Great customer service. More
A great team with lots of knowledge. They were always honest with me and had the integrity to stick to MSRP as their max, even when other dealers are adding on "market adjustments" of th They were always honest with me and had the integrity to stick to MSRP as their max, even when other dealers are adding on "market adjustments" of thousands of dollars. More
I am happy with my new Toyota Camry. This is our third purchase from Hesser. It took five months because of the shortage of vehicles but Carolyn Jones did a great job of keeping us upd This is our third purchase from Hesser. It took five months because of the shortage of vehicles but Carolyn Jones did a great job of keeping us updated with our car. She even came in on her day off to complete the sale and go over the features of our new car. More