Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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We are loyal to VW as the services are reasonably priced, performed by capable mechanics and done in a timely manner. Their customer service is consistently on point. Working with Jenna directly has been a r performed by capable mechanics and done in a timely manner. Their customer service is consistently on point. Working with Jenna directly has been a real pleasure! She welcomes me with a smile everytime I come in and strives to make my visit as seamless as possible. This last visit was no different, EXCEPT I received above and beyond assistance! My service light turned on a few days before we were to leave for a 6 day road trip. I called Jenna immediately and she was able to get me in 2 days prior to departure. During the full service check, they found an issue that most certainly would have caused major issues on our trip. Jenna wasted no time in confirming the parts and getting the work done THAT DAY! I was absolutely amazed at how much was done during that one visit. Jenna being so prompt and dedicated to the safety of her customers was paramount, especially in this situation. The issue found during the service most definitely would have put a wrench in our trip and would have cost us thousands of dollars in damages had it not been fixed. As always Jenna with VW didn't disappoint and really helped my family and I out. So much gratitude and appreciation! LG More
Took delivery of our 2022 ID. 4 2 days ago. The car is amazing! Our salesman Andy Metcalf took excellent care of us throughout the 11 month wait, frequent email updates throughout, 4 2 days ago. The car is amazing! Our salesman Andy Metcalf took excellent care of us throughout the 11 month wait, frequent email updates throughout, test drives, and during delivery. Highly recommended! More
Thomas (Mr. Provost) was very helpful with the whole purchase process and also patient. I had a great experience and would definitely recommend this place to my Provost) was very helpful with the whole purchase process and also patient. I had a great experience and would definitely recommend this place to my friends. I hope I can continue to buy my future cars from this place! More
Doug was wonderful to work with when buying the car, and then Sarah was equally fantastic when arranging for a minor interior repair included in the purchase. I’m super pleased with car, the team and the r then Sarah was equally fantastic when arranging for a minor interior repair included in the purchase. I’m super pleased with car, the team and the results of the repair. A dream team overall. More
The folks at Herzog Meier are very accommodating and always try to help me with any issues I come across with my cars. Even when busy they get my services done as fast as possible and let me know the st always try to help me with any issues I come across with my cars. Even when busy they get my services done as fast as possible and let me know the status along the way. More
Great experience at Hertzog Mazda. The Service Department was courteous, thourough, informative, professional, and timely. I would absolutely recommend to family, friends, and acquaint The Service Department was courteous, thourough, informative, professional, and timely. I would absolutely recommend to family, friends, and acquaintances. My Mazda is a wonderful little car and am ecstatic to have a competent Service Team working on it. Thank you! More
We love this dealership - we have bought two GTIs from them and both have been service by them. Besides the work being top quality, their advice through people such as Nic Perez is great. They do not tr them and both have been service by them. Besides the work being top quality, their advice through people such as Nic Perez is great. They do not try and sell you things that are not required, and on our low-mileage 2015 GTI, they will say somethings are not required because of the low mileage, even though they were on the regular schedule. Also they provide Lyft services to and from their facility. More
Great service, friendly faces and lots of expertise. Took my Touareg in for its 90k service and it needed more work done than anticipated so I was thankfully able to take a courtesy vehicle to continue Took my Touareg in for its 90k service and it needed more work done than anticipated so I was thankfully able to take a courtesy vehicle to continue my errands and get to and from work while I waited. Everything felt very easy which is what we are all looking for. More
I just had the absolute best car buying expierence with Carmen Lukowski at Herzog Meier Mazda and could not be happier! I got a beautiful Hyundai sante Fe and looks brand new with super low miles and not o Carmen Lukowski at Herzog Meier Mazda and could not be happier! I got a beautiful Hyundai sante Fe and looks brand new with super low miles and not overpriced! This was also the quickest car buying expierence Ive ever had and completed within 2 hours, not the dreaded 6 hours Ive spent in dealers before. I will always come back to Herzog Meier for any car purchase and Carmen as long as she's still working there. I am so happy to be driving a car that i am certain was worth every cent and walking away knowing that I wasnt ripped off is a pretty awesome feeling! Thank you Carmen Lukowski and staff! You guys were awesome and wish more dealers would follow in your footsteps, purchasing a new car wouldn't be such a dreaded experience most of us have:) More