Herzog-Meier Volkswagen Volvo Mazda

Sarah is amazing! I highly recommend this dealership and service department if you are shopping in the Portland area. I highly recommend this dealership and service department if you are shopping in the Portland area. More

Ezekiel made a routine experience exceptional. Thank you for the amazing service and care of our VW. Thank you for the amazing service and care of our VW. More

I recently had a problem with a system in my car and within an hour they were able to get me into the service center and was fixed in less than an hour. So thankful for the friendly staff and for going within an hour they were able to get me into the service center and was fixed in less than an hour. So thankful for the friendly staff and for going above a beyond to help me when I really needed it! Thomas and his team are amazing! More

My interactions with the Herzog-Meier service personnel on November 1, 2022 were very comfortable. I was received courteously by Ezequiel Garcia (agent) who efficiently dealt with my automobile issues; ar on November 1, 2022 were very comfortable. I was received courteously by Ezequiel Garcia (agent) who efficiently dealt with my automobile issues; arranged for immediate attention by other service personnel; and suggested additional no-cost inspections while my VW was in their shop. When Dameriea Coles helped me wrap up the visit, he displayed extensive knowledge about the VW products and the work that had been completed. Mr. Coles did an excellent job and was quite impressive. More

Carmen is not only extremely knowledgeable but such a delight as well! This is my second time working with her and I'm just as pleased as my first experience if not more (not surprised in the slightest). delight as well! This is my second time working with her and I'm just as pleased as my first experience if not more (not surprised in the slightest). If you're looking for a no pressure car buying experience, you've gotta come here. I'll surely be back in the future and will recommend Carmen to anyone else I know! More

We had a wonderful experience with Carmen! She was patient and so helpful throughout the whole process. We felt so comfortable and are so happy with our purchase. Thank you!! She was patient and so helpful throughout the whole process. We felt so comfortable and are so happy with our purchase. Thank you!! More

Another great testimony to how great Herzog and the staff is! Made my way in for my oil change and got my 30k service done. And in his always reliable fashion Ezekiel went out of his way to not only be perso is! Made my way in for my oil change and got my 30k service done. And in his always reliable fashion Ezekiel went out of his way to not only be personable but to make sure my Gti was washed and vacuumed in the meticulous matter I always appreciate it completed in. More

I had another great service experience. Nic, the service representative, took ownership of my service request from the time I left my car off until the time I picked it up. Service was done Nic, the service representative, took ownership of my service request from the time I left my car off until the time I picked it up. Service was done correctly and in a timely manner. I have been going to Herzog-Meier for years. I will be coming back. More

We are loyal to VW as the services are reasonably priced, performed by capable mechanics and done in a timely manner. Their customer service is consistently on point. Working with Jenna directly has been a r performed by capable mechanics and done in a timely manner. Their customer service is consistently on point. Working with Jenna directly has been a real pleasure! She welcomes me with a smile everytime I come in and strives to make my visit as seamless as possible. This last visit was no different, EXCEPT I received above and beyond assistance! My service light turned on a few days before we were to leave for a 6 day road trip. I called Jenna immediately and she was able to get me in 2 days prior to departure. During the full service check, they found an issue that most certainly would have caused major issues on our trip. Jenna wasted no time in confirming the parts and getting the work done THAT DAY! I was absolutely amazed at how much was done during that one visit. Jenna being so prompt and dedicated to the safety of her customers was paramount, especially in this situation. The issue found during the service most definitely would have put a wrench in our trip and would have cost us thousands of dollars in damages had it not been fixed. As always Jenna with VW didn't disappoint and really helped my family and I out. So much gratitude and appreciation! LG More