Herzog-Meier Volkswagen Volvo Mazda

I had Herzog diagnose misfiring on my 2001 Jetta. Kyle handled my service and reported that the coil pack was bad. I asked how it was determined that the coil pack was failing and his response was "becau handled my service and reported that the coil pack was bad. I asked how it was determined that the coil pack was failing and his response was "because the technician said so". They wanted almost $1000 to replace the coil pack and two plug wires. This analysis cost me $105. I replaced the coil pack($165) myself in less than 45 minutes, to find that the problem wasn't the coil pack after all. So I wasted nearly $300 for the misdiagnosis and the part. Turns out the timing chain guide was broken and causing the chain to skip and the engine to misfire. More

I recently purchased a 2010 VW Jetta for my son at Herzog Meier Volkswagen. I purchase Mercedes, Cadillac and Land Rovers for myself, but this was one of the best experiences to date with a car dealership. G Meier Volkswagen. I purchase Mercedes, Cadillac and Land Rovers for myself, but this was one of the best experiences to date with a car dealership. Great manager, sales and staff. They make purchasing a vehicle easy and set a role model for the industry. More

Engell at Herzog-Meier was very helpful and accommodating. His service was prompt and thorough. He took care of everything that needed to be done and even recommended a new set of tires. I was accommodating. His service was prompt and thorough. He took care of everything that needed to be done and even recommended a new set of tires. I was impressed that I got everything handled in one location and one day. I plan to return in the future and will request Engell as my service manager. More

I am always happy to take a break from my life in the waiting room at Herzog-Meier while they fix up my car. The service is exceptional and the area is welcoming and comfortable. Also they have the best waiting room at Herzog-Meier while they fix up my car. The service is exceptional and the area is welcoming and comfortable. Also they have the best oranges on the snack table in the waiting room. I love that they stock something that has very little carbs for those of us with odd dietary needs. More

5 Stars! Richard had a great low-key approach that was really refreshing after some other salesmen I dealt with. And I got a great deal without a lot of haggling. And a few days after the sale Richard gav really refreshing after some other salesmen I dealt with. And I got a great deal without a lot of haggling. And a few days after the sale Richard gave me a call just to make sure everything was good with the car, which I really appreciated. More

I couldn't be happier with all my visits to Herzog-Meier. Kyle Roethlein is a very gracious and courteous employee, he makes it easy to get what I need done on my vehicle. He is always happy and pleasant w Kyle Roethlein is a very gracious and courteous employee, he makes it easy to get what I need done on my vehicle. He is always happy and pleasant which is rare these days in customer service. The whole Herzog-Meier staff is great! More

I am really enjoying the 2006 Mini Cooper I bought from Herzog-Meier. It is a great, fun car. Everything I was looking for and a great price. I would rate everything and everyone I dealt with at Herzog- Herzog-Meier. It is a great, fun car. Everything I was looking for and a great price. I would rate everything and everyone I dealt with at Herzog-Meier a 5 out of 5. Richard was very easy to deal with and I felt like he did the best job he could do with what I was looking for. I also really enjoyed dealing with Dave in the financial department, he was very informative and helpful. More

My service rep Mike went out of his way to fix a headlight that was out (not one of the reasons I brought the car in) and this was very close to closing time. I travel to Herzog-Meier from West Linn headlight that was out (not one of the reasons I brought the car in) and this was very close to closing time. I travel to Herzog-Meier from West Linn because I like the service department and bring both of my Passats there. I have always been pleased with the service. More

I switched over to Herzog Meier VW from Armstrong VW after talking to Kyle. Kyle has been fantastic to work with. The level of customer service is on a whole different level here and the technicians see after talking to Kyle. Kyle has been fantastic to work with. The level of customer service is on a whole different level here and the technicians seem far more capable as well. Overall the experience there is great. Armstrong VW is less than 5 miles from my office and I still will continue to work with Kyle and Herzog Meier. More

Best experience I've had in a dealership service center! Loved the waiting area and wi-fi - got lots of emails written and sent. I scheduled my appointment online and they got me in and out in no time. Frie Loved the waiting area and wi-fi - got lots of emails written and sent. I scheduled my appointment online and they got me in and out in no time. Friendly, knowledgeable staff - I would definitely recommend this dealership. More