Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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Purchased my second vehicle from Herzog Meier Mazda. Since purchasing my first Mazda from Herzog Meier almost 4 years ago, it was time to pay them another visit in search for a vehicle for my son. I hav Since purchasing my first Mazda from Herzog Meier almost 4 years ago, it was time to pay them another visit in search for a vehicle for my son. I have stayed in touch with my original sales person, Justin Jeffers, over the years from paying him visits during oil changes and the occasional email. I told him what I was looking to do and what I was trying to get my son into and the conversation began. I also thought this would be a great learning experience for my son for future auto purchases. Justin greeted me and my son and Introduced me to Brody Heath, fairly young and up coming sales person. Justin informed me that Brody would be helping me but he would be available if any questions came up. Brody, being young, actually around my son’s age, was very personable and I was really impressed how knowledgeable he was about the vehicles. He did a great job during the process and was a joy to work with. So, All in all, it was another great buying experience and Herzog Meier Mazda has made a customer for life. Not only do I enjoy driving Mazda vehicles, everyone from Sales and Service, shout out to you Greg Childers😉, are always welcoming and their new showroom is incredible. Thank you for another awesome buying experience! More
Clean, modern Waiting Area for service with coffee and internet. Benjamin was prompt and courteous with updates on my 2021 XC60 T8 Recharge R-Design. Loaner was a brand new XC60 B5. 30K Service and S internet. Benjamin was prompt and courteous with updates on my 2021 XC60 T8 Recharge R-Design. Loaner was a brand new XC60 B5. 30K Service and Software Update Advisory were completed on time and recommended additional items were properly explained and noted. Highly recommended for service vs “the other guys” in the Portland, OR area. More
Truly exceptional, going above and beyond to meet customer satisfaction. Seamless experience, they have always taken care of us. Carmen Lukowski is a true rockstar!! customer satisfaction. Seamless experience, they have always taken care of us. Carmen Lukowski is a true rockstar!! More
Pleasant, low key, not pushy. We knew what we wanted, we had been looking for quite while. We simply picked it out, test drove it, and purchased it. All payment options and warra We knew what we wanted, we had been looking for quite while. We simply picked it out, test drove it, and purchased it. All payment options and warranties were explained to us, we made our decision and bought the car, it took less than 2 hours total and I happily drive my new auto home. More
This vehicle purchase could not have been smoother. From reception to sales, parts to onboarding, then finally business manager, everyone played their part, and ensured a pleasant experience. We love o From reception to sales, parts to onboarding, then finally business manager, everyone played their part, and ensured a pleasant experience. We love our new ID.4, and look forward to years of enjoyment. More
I was treated with warmth and needed to have my tire looked at. Even though they were booked they went out of there in providing me the service I needed. Great service. looked at. Even though they were booked they went out of there in providing me the service I needed. Great service. More
Was very leary as it was Christmas Eve, the Volvo agent was late getting in due to the bad weather (which I understand) & the VW side checked me in for my car service. It went very smooth and fast. The was late getting in due to the bad weather (which I understand) & the VW side checked me in for my car service. It went very smooth and fast. The VW agents were super nice, friendly and explained everything. Ezekiel is who helped me along with another agent but I dont remember his name. Great Service! More
My experience at the dealership was exceptional. Thomas Provost assisted me with the sale. From the start (an online request to test drive the 2023 CX-5), Thomas promptly reached out and was my main Thomas Provost assisted me with the sale. From the start (an online request to test drive the 2023 CX-5), Thomas promptly reached out and was my main point of contact throughout the entire sales process. He was incredibly professional, helpful, and friendly. I didn't feel like I was being pressured into anything during the price negotiation, and he answered my questions thoroughly and with full transparency. Moving through the signing of all paperwork with Jake Jones was swift while also being explanatory and patient with my questions. I was in and out within just a couple hours. The customer service at this dealership far exceeded my expectations and was a stark contrast to the other dealership that previously had my business. I highly recommend visiting Herzog-Meier for your next lease or purchase! More