Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
Filter Reviews by Keyword
By Type
Showing 525 reviews
Super friendly. Great communication. Fun and playful. We weren't expecting to buy today, but they found us the perfect car. We had a great time and are very satisfied. weren't expecting to buy today, but they found us the perfect car. We had a great time and are very satisfied. More
I mostly enjoyed my experience at Herzog VW. It's important to be aware of how your primary sales person will be very friendly and helpful, and the sales manager will be the pushy, edgy one. I was t important to be aware of how your primary sales person will be very friendly and helpful, and the sales manager will be the pushy, edgy one. I was treated well, but I didn't appreciate the multiple instances of, "I just don't understand why you wouldn't buy from us today". I would have appreciated a friendlier approach from the sales manager--it is possible to make a sale and not badger a customer quite so fiercely. Jeremy, my primary sales guy, was hands-down the best person I've dealt with when buying a car. He was friendly, knowledgable and helpful. Given how much time I spent in the dealership (about 6-hours all told), his fun and friendly company was greatly appreciated! James, the sales manager, was uncomfortably pushy if largely accommodating. His follow-through has been a lax with promises involving assessment help on an insurance claim on my trade-in. Financing was quick and simple, and rates were great. Pricing was OK. Take a calculator and do your research if you want a good deal. Overall, it was a good experience and I'd go back. More
Very good to work with and went out of their way to make the experience a positive one. Very much appreciate their efforts. Would buy from them again. the experience a positive one. Very much appreciate their efforts. Would buy from them again. More
Great all around service. Friendly, knowledgeable and got us into the car we wanted. Will definitely go back for our next car purchase. Highly recommended! us into the car we wanted. Will definitely go back for our next car purchase. Highly recommended! More
Excellent customer service and friendly/knowledgeable team. This is my second lease with Herzog Meier and although I have many choices when it comes to dealerships and vehicle makes, I will always go bac team. This is my second lease with Herzog Meier and although I have many choices when it comes to dealerships and vehicle makes, I will always go back to the ones that carry the vehicles I love and that know what it means to take care of the customer. Thanks Herzog! More
I have taken the time to come on here because I can appreciate good service more then I can explain when it comes to a big investment like a new vehicle. I was treated well and not screwed around with. appreciate good service more then I can explain when it comes to a big investment like a new vehicle. I was treated well and not screwed around with. A good, clean, not sleezy environment. Play it safe and work with Jake. He is a good Guy, honest, a rare type when it comes to car salesmen. I am very happy with my new Mazda Speed 3 and I had a good experience with everyone around to include the finance Guy. He was entertaining and welcoming. Jake is honest and genuine. That was all I wanted and he sold a car by it. Thanks Jake and everyone else that helped!! And thanks for staying late to get me home in my new car! If I were to rate this website I would give it an A for Aaaanoying so I must really care lol. More
Ayman went over and above normal customer service. The dealership is a model of a "user friendly" experience. Good job! You'll see me again. dealership is a model of a "user friendly" experience. Good job! You'll see me again. More
Good customer service and friendly staff. Price was disappointing, and they slipped in a $99 charge almost as a matter of course, rather than up-front asking me if I wanted that. Didn't seem especiall disappointing, and they slipped in a $99 charge almost as a matter of course, rather than up-front asking me if I wanted that. Didn't seem especially interested in negotiating, which of course is their right. If you go, be tough and take your own calculator. More
My first contact with Pat Covert was via phone to inquire about a new 2011 Jetta TDI. From the very first call, Pat was polite, knowledgeable and patient to answer all of my questions. He kept in touch with about a new 2011 Jetta TDI. From the very first call, Pat was polite, knowledgeable and patient to answer all of my questions. He kept in touch with me over the course of about 5 weeks, guiding me through the options between the Jetta and a CC, but never gave me the feeling he was pushing a sale. By the time I was ready to make the nearly 2 hour drive to the show room to select a car, I felt I could trust Pat in guiding me through our first ever brand new car purchase. He showed me the differences between the two models and which car might best fit our needs. It was very evident he had been listening to me through this process and was sincerely interested in helping me select the car that would match our needs & values. As it turned out, the car I chose happened to be slightly used but just what I was looking for, saving us several thousand dollars over the newest model. More
These guys worked really hard to find the exact car that I wanted, in the exact color that I wanted, and had it delivered there for me in less than 10 days. They were fun, personable, helpful, answered all I wanted, in the exact color that I wanted, and had it delivered there for me in less than 10 days. They were fun, personable, helpful, answered all of my emails, and made the whole car buying experience feel like chips and a beer. I'm very happy with my new VW! More