Herzog-Meier Volkswagen Volvo Mazda

Have worked with Herzog on and off over the past 20+ years when we have owned Mazdas or VW's ; their customer service has be excellent during that time; friendly and courteous staff, very knowledgeable years when we have owned Mazdas or VW's ; their customer service has be excellent during that time; friendly and courteous staff, very knowledgeable . always a pleasure to go there More

After visiting another Volkswagon dealership, just before going to Herzog-Meier (HM), I wasn't anticipating a pleasant experience. However, everything about HM was positive. From the initial meeting until going to Herzog-Meier (HM), I wasn't anticipating a pleasant experience. However, everything about HM was positive. From the initial meeting until I drove the car off the lot, everyone was professional, honest (I believe) and very patient with me (it took over two weeks for me to make a final decision). Pat was incredibly knowledgeable about the cars we discussed and he never made me feel silly or stupid, with regards to the questions I would ask. When I am ready to buy another car, I will definitely consider HM for future purchases. More

I had some issues or misunderstandings with the financing, and one of the owners did an excellent job clearing it up and making sure I was a satisfied customer. I am really happy with the car and p financing, and one of the owners did an excellent job clearing it up and making sure I was a satisfied customer. I am really happy with the car and price and was very pleased with our sales man Doug who knows about everything you could possibly think to ask about Volkswagen and then some. I recommend this dealership. More

Jeff provided great customer service without resorting to high pressure tactics. Although only a used car sale he provided same attentiveness as a new car sale although I assumed he would probably be making high pressure tactics. Although only a used car sale he provided same attentiveness as a new car sale although I assumed he would probably be making a much lower commission on the sale. I will return to him when looking for a new car. More

We had a great experience working with Herzog-Meier and especially our sales rep, Boris. We knew what car we wanted when we arrived on the lot - a Golf TDI four door manual, which is a difficult car to fi especially our sales rep, Boris. We knew what car we wanted when we arrived on the lot - a Golf TDI four door manual, which is a difficult car to find. Boris and the H-M team found a car in our preferred color coming into port from Germany and arranged to have it shipped to the dealership for sale at a good price. The car arrived early and we drove away happy in our new Golf. Boris deserves special kudos for providing honest, friendly, and genuine service in an industry fraught with the opposites of those things. More

Super friendly. Great communication. Fun and playful. We weren't expecting to buy today, but they found us the perfect car. We had a great time and are very satisfied. weren't expecting to buy today, but they found us the perfect car. We had a great time and are very satisfied. More

I mostly enjoyed my experience at Herzog VW. It's important to be aware of how your primary sales person will be very friendly and helpful, and the sales manager will be the pushy, edgy one. I was t important to be aware of how your primary sales person will be very friendly and helpful, and the sales manager will be the pushy, edgy one. I was treated well, but I didn't appreciate the multiple instances of, "I just don't understand why you wouldn't buy from us today". I would have appreciated a friendlier approach from the sales manager--it is possible to make a sale and not badger a customer quite so fiercely. Jeremy, my primary sales guy, was hands-down the best person I've dealt with when buying a car. He was friendly, knowledgable and helpful. Given how much time I spent in the dealership (about 6-hours all told), his fun and friendly company was greatly appreciated! James, the sales manager, was uncomfortably pushy if largely accommodating. His follow-through has been a lax with promises involving assessment help on an insurance claim on my trade-in. Financing was quick and simple, and rates were great. Pricing was OK. Take a calculator and do your research if you want a good deal. Overall, it was a good experience and I'd go back. More

Very good to work with and went out of their way to make the experience a positive one. Very much appreciate their efforts. Would buy from them again. the experience a positive one. Very much appreciate their efforts. Would buy from them again. More

Great all around service. Friendly, knowledgeable and got us into the car we wanted. Will definitely go back for our next car purchase. Highly recommended! us into the car we wanted. Will definitely go back for our next car purchase. Highly recommended! More

Excellent customer service and friendly/knowledgeable team. This is my second lease with Herzog Meier and although I have many choices when it comes to dealerships and vehicle makes, I will always go bac team. This is my second lease with Herzog Meier and although I have many choices when it comes to dealerships and vehicle makes, I will always go back to the ones that carry the vehicles I love and that know what it means to take care of the customer. Thanks Herzog! More