Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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Perfect visit. Addressed any and all concerns with our car and made our visit fun! Suggested a ride on the max train to the zoo while our car was serviced. Thank you! Loved it and look forward to the ne car and made our visit fun! Suggested a ride on the max train to the zoo while our car was serviced. Thank you! Loved it and look forward to the next visit. More
I came to Herzog-Meier with some mechanical issues with I came to Herzog-Meier with some mechanical issues with my Volvo. Doug Smith, saw to it that my experience was as pleasant as possible. His knowle I came to Herzog-Meier with some mechanical issues with my Volvo. Doug Smith, saw to it that my experience was as pleasant as possible. His knowledge and cheery character far exceeded my expectations. More
Allan is always to helpful and knowledgeable!! Service was great, I was in and out of there in no time! Love that they have WiFi so I could work while my service was being done. Thanks! was great, I was in and out of there in no time! Love that they have WiFi so I could work while my service was being done. Thanks! More
Herzog Meier Volvo (and Doug specifically) took such great care of me! I recently bought a 2010 XC60. When I called Jim Fisher Volvo to make an appointment for my 30,000 mile check, I was told that I "m great care of me! I recently bought a 2010 XC60. When I called Jim Fisher Volvo to make an appointment for my 30,000 mile check, I was told that I "may or may not" be responsible for the 500 dollar cost of the service (it was my understanding that my FSM warranty was in effect). When I emailed Jim Fisher the next day to inquire as to whether or not I would be responsible for the cost, I received no response. Two days later, I cancelled my appointment with Jim Fisher. When I called Doug, he was extremely helpful. He quickly researched my warranty, phoned me back and got me in within the week for my service, which was covered by the FSM warranty. I cannot say enough good things about my experience at Herzog Meier Volvo. Thank you, Doug! More
They were very friendly and genuine about making sure we were taken care of as customers. They were also very patient with us as we tried to figure out our own decisions that we needed to make. I left feeli were taken care of as customers. They were also very patient with us as we tried to figure out our own decisions that we needed to make. I left feeling very secure in my purchase decision. More
Doug is very helpful and when I leave my car with him I know its in good hands. Doug spent the time to explain what was wrong and what my options were. I will definitely bring my car back to him. know its in good hands. Doug spent the time to explain what was wrong and what my options were. I will definitely bring my car back to him. More
I brought my XC90 in for transmission service and left with a new transmission that was completely covered by Volvo! Doug was great to work with; He explained the process and repairs completely and provid with a new transmission that was completely covered by Volvo! Doug was great to work with; He explained the process and repairs completely and provided me with a vehicle while mine was being serviced. This was by far the best service experience I have had at any dealership . Doug Smith is the superstar of the service world and I would highly reccomend him to anyone seeking a professional service experience. JL More
Doug is currently helping me with fixing my car under an extended service warranty. I know these things are total pains, but he has dealt with it effortlessly so far. He set me up with a rental car and has extended service warranty. I know these things are total pains, but he has dealt with it effortlessly so far. He set me up with a rental car and has kept me informed about what is going on throughout the process. Herzog-Meier Volvo is extremely lucky to have him on their team and I will recommend him to anyone and everyone who will listen (and has a Volvo). More
I Recently had my transmission fluid flushed in my 2000 Volvo XC70 at Herzog-Meier in Beaverton. When I got it back there were no Leaks, no mess, and the car was returned washed. Transmission now shifts mo Volvo XC70 at Herzog-Meier in Beaverton. When I got it back there were no Leaks, no mess, and the car was returned washed. Transmission now shifts more smoothly and at no point was I "up-sold" or pressured about additional service. More