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Herzog-Meier Volkswagen Volvo Mazda

Beaverton, OR

4.7
525 Reviews

14105 SW Tualatin Valley Hwy

Beaverton, OR

97005

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Showing 525 reviews

December 06, 2012

The service at Herzog Meier far exceeds the other local Portland\Metro dealership. Douglas was such a pleasure to work with and was truly interested in solving my issue properly – which he did. He and Al More

by lnickels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Smith and Allan Crandall, Douglas Smith, Allan Crandall
December 05, 2012

Stopped in to get new wiper blades ... I was in and out in 15 minutes including a car wash!!! I had replaced my own blades a couple of months ago and they were not doing the job. I called and talked to Al More

by Susan Lake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Crandall
November 29, 2012

First and foremost they make it easy to do business with. Doug if polite, professional, fast and reliable. You drive me home and pick me up. The scheduled work has been on time and prompt. Doug has gone More

by gbrugato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Smith, Douglas Smith
November 29, 2012

I am very happy with the service I received today. Working with Allan and Doug was a very smooth process. I was updated about my car while it was there and it was ready in a timely fashion. I would re More

by MiekeLane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Smith, Allan Crandall
November 21, 2012

Doug was very eager to assist. Got me in without a prior appt. and got me to work, then got the job done just great. First SErvice on this newer car. He went above and found 3 recall items to address and More

by zipsedpdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Smith, Douglas Smith
November 20, 2012

This was in November 2012. My wife, daughter and I showed up to test drive a Jetta, Sportwagon, and Passat. Jay Reddy (sp) was our sales guy and the first words out of his mouth after introductions w More

by swansonm
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Reddy (sp)
Dec 04, 2012 -

Herzog-Meier Volkswagen Volvo Mazda responded

We are terribly sorry to hear about your poor experience at our dealership. I can assure you this lack of service is not the standard by which we operate. We are committed to providing high-quality customer service for all our guests, but clearly we failed in this instance. Your feedback is extremely valuable and we are addressing this issue right now with the employee in question. We're glad to hear you found a SportWagen TDI that suits your needs, and hopefully you're enjoying it. We hope you'll give us another chance to earn your business in the future. We are determined to provide a much better experience the next time around :)

November 16, 2012

I always receive the best customer service at Volvo Herzog Meier. I went in for a low tire and it was fixed immediately and on top of that they put new winsheild wipers on. I couldnt ask for better c More

by tiajnewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Smith, Douglas Smith
November 12, 2012

I was on a 3 month quest to find a bigger car for my family and I....I was interested in an Outlander and just so happened to drop by HM to take a look at their inventory. I was greeted by Jeff who look More

by MarcelG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Newman, Jeff Eastman
November 11, 2012

I am amazed every time that the service at Herzog-Meier Volvo just keeps getting better and better. Doug Smith goes out of his way to wow me every time--no matter what the request. He reminds me of needed More

by janshannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Schmidt, Douglas Smith
November 09, 2012

This was the 3rd VW my wife and I have purchased, but I am just coming out of a Dodge Ram 1500. Love the new Tiguan we purchased and had a very good experience in the purchase. I have to admit there was so More

by zstephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ready
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