Herzog-Meier Volkswagen Volvo Mazda

I brought my Volvo XC90 in for some bulb replacements for my front lights. I was treated so well I thought I was a VIP. They not only replaced the bulbs quickly and efficiently, but they also washed my car f my front lights. I was treated so well I thought I was a VIP. They not only replaced the bulbs quickly and efficiently, but they also washed my car for me as well. Nice Job! More

Excellent service helping me get a key made for my mazda speed 6. It was a time consuming process but he helped it go by fast and got it fixed right and made me happy I chose him to help me. speed 6. It was a time consuming process but he helped it go by fast and got it fixed right and made me happy I chose him to help me. More

I've been coming to Herzog Meier for Volvo service over a decade and Allen has always been there helping me with his courteous attitude and warm smile. He even helped me with changing car lights several time decade and Allen has always been there helping me with his courteous attitude and warm smile. He even helped me with changing car lights several times. I always look forward to talking with him. Thank you Allen, for helping me keep my Volvo in a top shape for such a long time. More

Got our Volvo in and out with a positive attitude, friendly service and excellent work. Thie guys here are consistant and thorough! Will absolutely have our work done here everytime! friendly service and excellent work. Thie guys here are consistant and thorough! Will absolutely have our work done here everytime! More

In a few interactions with Douglas Smith, Assistant Service Manager for Volvo, he has given me knowledgeable straight talk regarding the maintenance and repair needs for my 2002 Volvo. He has told me Service Manager for Volvo, he has given me knowledgeable straight talk regarding the maintenance and repair needs for my 2002 Volvo. He has told me what I needed to hear, which sometimes was not what I wanted to hear. Doug has also promised only what his organization can deliver and then followed thru as promised. I appreciate this behavior. More

The Volvo service manager at Herzog-Meier, Doug, is Awesome! Very friendly, and super helpful. I didn't have any previous experience at this location, but while shopping for a used volvo, I found o Awesome! Very friendly, and super helpful. I didn't have any previous experience at this location, but while shopping for a used volvo, I found one a few miles away and called to see if they could fit me in for a pre-purchase inspection. They were able to fit me in the same day! They did a full inspection of the car for me, then Doug took time to clearly explain the issues they found, and gave me really useful advice before I went back to haggle over the price. I did end up buying the car, and when I picked it up on Saturday to bring it back to Doug for service (yes, they are open on Saturday!) - I got there just before closing time. Of course, I had missed the shuttle driver but Doug was nice enough to have me wait a little bit until he got off work, then he drove me back to my car on his own time! That is service above and beyond what I've experienced other places, for sure! As an added bonus, the waiting room there is super comfy, and they have delicious cookies and snacks set out for their customers. I don't live near by at all, but I will most certainly be back when my volvo needs attention. Thanks Doug! More

Doug and Allan are the nicest and most helpful guys in the Biz! You guys should take over Car Talk, now that the Click and Clack brothers have retired! All of my experiences at Herzog-Meier have been grea the Biz! You guys should take over Car Talk, now that the Click and Clack brothers have retired! All of my experiences at Herzog-Meier have been great. My service issues are quickly identified and resolved at a reasonable price. Thanks! More

Outstanding customer service and quality work. Allan and Doug make a great team and make your experience with the Herzog-Meier organization very pleasant. This is the second great experience I have had with Doug make a great team and make your experience with the Herzog-Meier organization very pleasant. This is the second great experience I have had with this team. More

I want to take a few minutes of your time to express what a wonderful customer service experience I recently received from Doug and Allen. These two guys are amazing! They were welcoming the minute I walke a wonderful customer service experience I recently received from Doug and Allen. These two guys are amazing! They were welcoming the minute I walked in the door to drop off my car. They took their time to explain everything to me, so that I could understand. I had an abundance of questions and they were happy to answer them. I felt like I was being taken care of by a couple of big brothers. I would ask you to be sure and let Doug and Allen know they are doing a great job! As long as I own a Volvo, and Doug and Allen are there, I will bring my Volvo to Herzog Meier for services. More

with experience at several other brand service departments, i am proud to report my best experience, with a service department, in my life. From the moment i walked in the door, I was greeted wit departments, i am proud to report my best experience, with a service department, in my life. From the moment i walked in the door, I was greeted with prefessional, knowledgable information. I know it sounds cliche but I felt like I was the most important customer there. The loaner vehicle was fantastic and for that I thank herzog-meier with supplying their customers with grade A loaners. I would recommend their service to all my friends and family. I will definately return for their business practices, attitude, and professionalism. thanks again herzog-meier, and doug smith in service department. More