Herzog-Meier Volkswagen Volvo Mazda

I am from Spokane, Washington and my husband and I were visiting my girlfriend and her husband in West Linn for a week. We all had been looking at SUV's to decide what we wanted to purchase in 6 - 18 mont visiting my girlfriend and her husband in West Linn for a week. We all had been looking at SUV's to decide what we wanted to purchase in 6 - 18 months. I was comparison shopping, which we stated up-front, while I saved my money for a large down payment. The four of us had gone to several dealerships in the Portland area before we landed at Herzog-Meier and had the pleasure of meeting Jeff Eastman. We took a couple test drives, picked up brochures on a couple of units we were interested in, my husband had a question that Jeff didn't know the answer to so they visited the Service Department and quickly got the answer he needed, and we generally picked Jeff's brain about Mazda - a brand we had never considered purchasing before. Because Jeff was so friendly and applied no pressure, we actually did return 2 days later and purchased a CX-5 SUV. We asked for Costco pricing (cuts to the chase price-wise) and the Sales Manager, Mike Jeffers, worked with us so we could get a fair price for our trade-in. We happily drove home in our new vehicle. We had a fun vehicle-buying experience. More

Volvo repaired the sunroof on our S80 after it exploded Volvo repaired the sunroof on our S80 after it exploded in the air dryer at a car wash for free. They handled it quickly and were very kind when ta Volvo repaired the sunroof on our S80 after it exploded in the air dryer at a car wash for free. They handled it quickly and were very kind when talking to us about the issue. They spoke to the car wash company too for us. We couldn't be more pleased with the results. The experience with this kind of issue was very scary inside the car wash and having Volvo step up and reassure us that all will be fine, was comforting. More

Can't say enough about the care and attention these two guys give me when I schedule an appointment, have a question or bring the car in for service. The maintenance coverage that came with my S-60 two guys give me when I schedule an appointment, have a question or bring the car in for service. The maintenance coverage that came with my S-60 and the quality of service have made this vehicle ownership the best in my 50+ years of driving. More

Doug Smith went above and beyond the call of duty in explaining a complicated repair situation (repairs required because another repair shop's mistake!). Our aging XC90 is running like new. And thanks t explaining a complicated repair situation (repairs required because another repair shop's mistake!). Our aging XC90 is running like new. And thanks to Doug, our experience with Herzog Meier was 5 stars from start to finish. We'll be Herzog Meier customers for life! More

Staff is extremely helpful and solicitous. They always have time for me and provide excellent recommendations. They make me feel like family. I could not rate them higher. have time for me and provide excellent recommendations. They make me feel like family. I could not rate them higher. More

I just went to Volvo to get my brake light fixed. I recieved helpful and quick service from Douglas Smith. He was very helpful and polite. This type of service will put your buisness as one of our top recieved helpful and quick service from Douglas Smith. He was very helpful and polite. This type of service will put your buisness as one of our top choices when it is time for us to buy our next car. More

I appreciate Doug's friendliness and efficiency with each visit. He greated me by name when I pulled in and was ready to address my special requests. Thank you. each visit. He greated me by name when I pulled in and was ready to address my special requests. Thank you. More

Came into town with a bad running engine on my 1997 Ford truck. My son recommended your shop. Called Doug and he got me in that same evening so work could start first thing the next morning. By 9am Doug cal truck. My son recommended your shop. Called Doug and he got me in that same evening so work could start first thing the next morning. By 9am Doug called and explained the problems and recommended a course of action. He and Allen followed through exceptionally well and my truck was ready by 5pm that day, not the next day as was estimated. When I picked it up it had been washed and the bill was less than I had anticipated when I dropped it off. We drove it home, 350 miles, the next day without a hitch. THANKS FOR THE GREAT JOB! More

This is definitely one of the best dealerships I've ever purchased from. My sales rep (Mychal Amell) is highly professional and not pushy at all. Sales Manager(Mike Jeffries) works with you collaborati ever purchased from. My sales rep (Mychal Amell) is highly professional and not pushy at all. Sales Manager(Mike Jeffries) works with you collaboratively to come to an agreement....again, no pressure just helping. And the finance manager (David Mendenhall) doesn't try to sell you a load of c--p that you don't need. I've also had some experience with the service department which is as good as any I've seen and certainly a lot friendlier. And look, I've been buying cars for 55 years...so I know something about the process. More

I am in the military and have given my mother power of attorney. I was told that they will not work with my mother and or a power of attorney. I was told that I would have to come in to purchase a vehicle attorney. I was told that they will not work with my mother and or a power of attorney. I was told that I would have to come in to purchase a vehicle. I am stationed out of country and this is impossible. I have been in the military for over 4 years and this is the first bad experience I have had. I will not be buying from this company in the future. Sad really I heard really good things about them but not military friendly. More