Herzog-Meier Volkswagen Volvo Mazda

I visited Herzog Meier Volkswagen for the first time to see the new Tiguan(WOW)and it my visit turned out to be low stress and high on fun. Bob Porter was so courteous and easy to talk to and knew every see the new Tiguan(WOW)and it my visit turned out to be low stress and high on fun. Bob Porter was so courteous and easy to talk to and knew everything about the Tiguan. I LOVE it! I also have a new dealership and would not go anywhere else! Thank you Bob for all your time and expertise! More

We had a pleasant experience at Herzog Meyer. Joe was very helpful and friendly and really worked with us to get us into the right car that fit our budget. very helpful and friendly and really worked with us to get us into the right car that fit our budget. More

From purchase to today's service, our experience with Doug Smith and Allan Crandall has been exemplary! Confidence in our cars safety and performance is paramount in our family! We feel totally confide Doug Smith and Allan Crandall has been exemplary! Confidence in our cars safety and performance is paramount in our family! We feel totally confident in both areas from Herzog-Meier Volvo! Richard Johnson More

In my earlier review I complained that Herzog-Meier Mazda did not honor a written quote Jess Tichenor (one of their internet specialists) provided over email. As my earlier review noted, part of the reason did not honor a written quote Jess Tichenor (one of their internet specialists) provided over email. As my earlier review noted, part of the reason my wife and I found this so distressing is that we drove four hours to the dealership because the deal was so good. After writing to the managers listed on the dealer website, I was contacted by Yeon Kim, one of their managers, who honored close enough to the original deal to satisfy my wife and myself. Furthermore, he had the car delivered to me in Washington. Though the problem could have been avoided had the salesman and floor manager honored the written quote when we arrived, we are VERY SATISFIED with how the dealership stepped up and did the right thing in the end. More

All of the sales people at this location really know their stuff. I was more than satisfied with my experience and would highly recommend anyone looking to buy a new car go to them. You owe it to yourse their stuff. I was more than satisfied with my experience and would highly recommend anyone looking to buy a new car go to them. You owe it to yourself to look at a Mazda and talk to this staff. More

Very professional and quick staff. Even on a Saturday the service team was willing to drop me off at the shopping center, while I was waiting. This was a nice gesture considering they would have gone ou the service team was willing to drop me off at the shopping center, while I was waiting. This was a nice gesture considering they would have gone out of their way to get me there because the shuttle was not running on Saturday. I also live in Astoria, Or which is a two hour drive away and I will continue bringing my car there for service work. I should have bought my Volvo from herzog Meier sales team. Thanks for the hard work! Randall Stafford More

Within a couple days of purchasing a used Volvo, i was contacted by Douglas Smith to alert me of a pending warranty issue and they wanted to get me scheduled right away to get it taken care of. We set up contacted by Douglas Smith to alert me of a pending warranty issue and they wanted to get me scheduled right away to get it taken care of. We set up an appointment date, he was very clear on the phone that he would need the car for 4hours and he arranged for me to use a loaner car. I got to the dealership and a service employee opened the door for me as I approached, wished me a good morning and a smile - the guy behind the counter was Douglas Smith who acknowledged me by name and had all the paperwork ready to go. He just needed a couple of signatures and I would be on my way with a (equal in quality of my own car) loaner full of fuel. He also asked if I would like my car washed while they had it - I had a smarty pants answer of "what's that gonna cost me?" He said its a courtesy, we will wash your car when we are done and you'll get your car back all clean. WOW, very impressive. It was a great experience, your team if VERY friendly - I have been to many other dealerships for service and have NEVER been treated this politely. I live in Vancouver, WA and this is quite a drive for me to go to this dealership - in fact, passing a much closer dealership with less than attentive employees. I will forever bring my Volvo to Herzog-Meier for Service. Thank you for making this such a great experience Doug Smith. You and the rest of your team have earned a customer for life. More

My vehicle was towed to Herzog-Meier Volvo after having a CEL pop up while driving on the highway. They took every step to make sure that the car was right after the work was completed and ensured I was comp CEL pop up while driving on the highway. They took every step to make sure that the car was right after the work was completed and ensured I was completely happy when I took the car home. Plus, they ever washed it for free! Doug was a pleasure to work with and I would recommend dealing directly with him. I'll be sure to return to Herzog-Meier Volvo for all my Volvo needs. Thanks Doug! More

I came into dealership just to check a car (not going to buy) but ended up updating entire car's park of my family. I was looking to replace my Toyota Sienna and decided to check out Mazda5. While it did no buy) but ended up updating entire car's park of my family. I was looking to replace my Toyota Sienna and decided to check out Mazda5. While it did not fit me (I am 6'6'), I was gently offered to check CX9 which would have been my second choice, but much more expensive. I loved CX9 from the first look, test-drived, and after some negotiations was offered a deal I could not resist. I would like thank Peter and Mike for fast and pleasant process. The story did not end there, a few days later I found out about new Mazda6 offer, stopped by again, brought my wife to test the car, she just said "I want it" and we made another deal. Now my family drives two new Mazda and I stopped being Toyota-guy (we used to have Toyota cars only) and enjoy it. I hope to visit Herzog-Meier in a few years when time comes to update the park again. More

ALLAN AND DOUG - always smiles, professional and on top of things! THEY EVEN CHANGED MY CARS FAILED LAMP LIGHT THEMSELVES IN MINUTES - NO CHARGE. Thank you Allan and Doug for always being at your best, e of things! THEY EVEN CHANGED MY CARS FAILED LAMP LIGHT THEMSELVES IN MINUTES - NO CHARGE. Thank you Allan and Doug for always being at your best, even when dealing with the public minute to minute! I know I can always count on you both quick, professional service. More