Herzog-Meier Volkswagen Volvo Mazda

I have to admit that sometime we can be wrong in our reviews. Herzog Meier has gone above and beyond any other dealer I have dealt with in order to satisfy their customer. Our previous issues with our reviews. Herzog Meier has gone above and beyond any other dealer I have dealt with in order to satisfy their customer. Our previous issues with our XC90 has been addressed and we appreciate all they have done. I would strongly recommend this dealer to anyone who is looking for a fair deal. Thank you Herzog Meier! More

My name is Mark Cronrath. Monday, June 17th, I took my daughter's Volvo S40 in to HM because the check engine light was coming on. I was met at the service counter by Doug( I apologize I can't remember h daughter's Volvo S40 in to HM because the check engine light was coming on. I was met at the service counter by Doug( I apologize I can't remember his last name). He was very professional, and courteous. That made a good first impression of the dealership. Doug got me settled into the customer lounge area with a comfortable chair, and a good cup of coffee. Doug kept me informed with everything that was going on with the service of the car telling me that the part that had failed was going to be covered under warranty. I told my daughter after everything was done, that if her car needs service she should take it to the dealership as I told she would find the service excellent. I work at a CaseIH machinery dealership, so I can attest that service is VERY important, and people are a dealerships greatest asset along with a great product, and you have both at your dealership. Definitely 5-star on my experience. Sincerely, Mark Cronrath More

Allan and Doug are always a pleasure to deal with when I go to Herzog-Meier Volvo. They take care of my car and treat it like their own, and always go the extra mile to make sure that I'm fully taken care o go to Herzog-Meier Volvo. They take care of my car and treat it like their own, and always go the extra mile to make sure that I'm fully taken care of as a customer. They have done several major repairs on my car and all of the work has been done to the highest of standards. I wouldn't let anyone other Volvo dealer in the Pacific Northwest touch it other than Herzog-Meier. They are definitely one of the best Volvo dealerships out there! More

They have the friendliest staff that made my visit a fun experience. I received the information I went looking for in a honest and straight forward manner. It definitely made me want to purchase from them. experience. I received the information I went looking for in a honest and straight forward manner. It definitely made me want to purchase from them. More

Our salesperson was extremely friendly and made us feel comfortable. He answered all questions we challenged him with and we would recommend going there to any of our friends/family in a heartbeat! comfortable. He answered all questions we challenged him with and we would recommend going there to any of our friends/family in a heartbeat! More

I heart DOUG SMITH! Whatever has happened with my car (this time it was a major blow-out on I-5, necessitating a new tire), Doug acts like I've made his day to get to see my car. I feel so well taken ca (this time it was a major blow-out on I-5, necessitating a new tire), Doug acts like I've made his day to get to see my car. I feel so well taken care of; he answers my questions, anticipates my concerns and tries to save me money. Plus, I feel like he always moves me to the front of the line. I thought it was going to take at least 48 hours to turn the car around but it was less than 12 hours, AND it came back all washed and clean. Take care of Doug Herzog-Meier More

I routinely receive excellent service from Allan and Doug, however today Service Manager Doug Smith "hit it out of the ballpark." When car trouble necessitated towing my car to Herzog-Meier, Doug came o Doug, however today Service Manager Doug Smith "hit it out of the ballpark." When car trouble necessitated towing my car to Herzog-Meier, Doug came out to greet me before the service shop officially opened, listened to my concern, and said he would call me when there was news to tell. Once the problem was identified, Doug took it upon himself to contact Volvo and see if the warranty would cover the significant repair bill. The "powers that be" at Volvo agreed to pick up the full repair bill. Doug did this on his own initiative -- without prompting from me. He took care of my car like it was his own. I couldn't ask for anything more. More

Both Doug and Allen in the Service Dept at Herzog-Meier are fabulous. I always look forward to taking my Volvo for service there. They have a smile on their faces and treat all customers with respect. They are fabulous. I always look forward to taking my Volvo for service there. They have a smile on their faces and treat all customers with respect. They both deserve a raise!. Chris Billington More

I called the day before to see if I could get a ride somewhere while my car was being serviced, Allan said absolutely. As soon as I arrived that morning he picked up his phone to see where the driver w somewhere while my car was being serviced, Allan said absolutely. As soon as I arrived that morning he picked up his phone to see where the driver was, assured me he would be there very soon. showed me where to sit, offered coffee, came out a few minutes later and said the driver would be there in about 10 minutes and I said perfect, the driver was there in less time than that. Allan called 2 or 3 hours later to say the car was ready and when I picked it up he and the other man were very friendlyand went over what was done and off I went. Very pleasant experience. More

After relocating to Oregon 11 years ago Herzog-Meier has been my dealership. In 2002 they proved that their representatives were "Consultants" not "sales people". They listen to everything you have to say, been my dealership. In 2002 they proved that their representatives were "Consultants" not "sales people". They listen to everything you have to say, answer all your questions as many times as necessary for you to totally understand the answers. I just purchased my four new cars with the help of Jeff Eastman and the Mazda staff. I couldn't be happier with my purchase. Service with Herzog-Meier is so easy and comfortable. They take you on time for scheduled appointments; explain everything they will be doing and they thoroughly go through what was done before you leave. Don't waste time with other dealerships because you will never find one that has a staff that is more honest, trustworthy or truly cares about what you want more than the staff at Herzog-Meier. More