Herzog-Meier Volkswagen Volvo Mazda

Customer service was great, there was little pressure to purchase a vehicle. They were very interested in sharing their knowledge of the cars, and customer satisfaction rather than pressuring you to purchas purchase a vehicle. They were very interested in sharing their knowledge of the cars, and customer satisfaction rather than pressuring you to purchase. I have been back twice to look at the cars and I had 2 different salesmen who were very knowledgeable and approachable individuals - Justin Jeffers and Jesse Glimpse. I cannot say enough wonderful things about them. The Manager - Mike Jeffers was present both times, and he is also very approachable. He is a straight shooter and not going to mislead you. I really appreciate that kind of sales technique. Great location, great people, great cars. There was a 3rd party survey company that called me after my first visit who had very little knowledge of the vehicles. They did not know the name of the models or what kind of car it was. They then proceeded to sell me on a Chevy, which was not even on my list, because that is the only SUV they have owned. I was very unimpressed with the survey company, but I still went back, because I know that they did not represent HM. Overall, great experience. More

I'll say upfront if your looking for a new Mazda go here and find Jesse, he's a friendly, smart, and funny young guy with great knowledge of the cars. Patrick Covert was our internet sales contact, als here and find Jesse, he's a friendly, smart, and funny young guy with great knowledge of the cars. Patrick Covert was our internet sales contact, also a great help and very friendly and personable. I searched for a new Mazda 3 through Costco and Consumer Reports pricing and these guys quickly and easily matched all pricing and kept fair negotiations simple with no stressful pressure at all. Our sales team included Jesse (our first direct salesperson), Patrick (Internet sales) and Mike the showroom manager. All these guys we're a true pleasure to work with. Jesse is young but knows his Mazdas very well, very personable, funny, and easy going. I'd say the same for the other guys too, friendly and a pleasure to work with. Herzog-Meier has all the needs covered with great selection of inventory, friendly and intelligent staff, easy options for financing and reasonable negotiated pricing. See a review for service at 5000 miles. Highly recommended. One note on financing. You will be offered extended warranty and possibly other items. I believe this to be typical for any dealership. I do not recommend adding these to your financing as, at no fault of Herzog-Meier, the extended warranties have terrible reviews. The finance person we worked with was great. Fast, smart and considerate of our needs to keep it simple. He did his job of trying to pitch us the adders but was not overtly pushy by any means. More

I had the pleasure of meeting Mark Wanaka @ Herzog-Meier a few weeks ago. I was looking for a newer Volvo XC-70 AWD wagon to replace one that had been lost in an accident. Mark showed me a 2007 ruby red wag a few weeks ago. I was looking for a newer Volvo XC-70 AWD wagon to replace one that had been lost in an accident. Mark showed me a 2007 ruby red wagon; a gorgeous car! We hopped in, and took Ruby for a drive; honestly; the car drove herself; She literally didn't have a mark on her! Less than five minutes into the drive, I'd already bought the car mentally. In the meantime, Mark and I talked about everything but cars; family; sports, music, schools, what we've been doing in Portland since 1968; our aspirations for our kids; grand kids; you name it! By the time we got back to the dealership, we'd both made a friend. Kudos to Herzog-Meier for having the wisdom to employ folks who inspire so much confidence and make you look so good! Sincerely, Gordy Spezza More

I always enjoy taking my car to Herzog-Meier, because I get that friendly and courteous Herzog-Meier service every time. I feel I can trust these guys. I had a minor services done this time, but Doug made get that friendly and courteous Herzog-Meier service every time. I feel I can trust these guys. I had a minor services done this time, but Doug made sure I got my car washed as well. Thank you for keeping the quality of your serves so high for so many years. More

We bought a Volvo C30 on March 27, 2013. At the very end of the sale as we were getting ready to drive away we asked Boris, our sales person for the other key to car. He said, "I can only find one right no of the sale as we were getting ready to drive away we asked Boris, our sales person for the other key to car. He said, "I can only find one right now." We said, "That's a problem. We have to have two keys." He said he'd go look for it. He came back a few minutes later and said that he was having trouble finding it- but would send it to us. We took him at his word. We then called Nick the sales manager at Herzog Meier twice the following week. He said they would look for another key. That was a month ago, and we haven't heard back. The key that they sold us with our car had a dead battery and almost left us stranded. We were forced to go to another Volvo Dealer, Jim Fisher and have them make us a new key, as well as replace the dead battery in the key they sold us. For the $24,000 we paid for our Volvo we expected two working key. Unfortunately they were ok with selling us a car without one working key. We have tried to resolve this via phone, email and BBB If you're looking for cars WITHOUT working keys- this is your place! More

Whenever I call Doug and/or Allen in the service department, I feel like I'm calling my big brothers. I know that my car will be in great hands and it will be top notch when I pick it up. I don't ha department, I feel like I'm calling my big brothers. I know that my car will be in great hands and it will be top notch when I pick it up. I don't have to worry about them trying to over 'find' things to fix and charge me an arm and a leg for stuff that really didn't need to be done. I have complete trust in these guys and the amazing service guys in the shop! Also, my car was nice and shiny when I went to pick it up :o) Always a plus! Thanks so much guys!!! More

Doug Smith at Herzog-Meier Volvo exceeded my expectations. I dropped off our XC90 unannounced Sunday because the check engine light came on. He called me that day (on his day off!) and said ev expectations. I dropped off our XC90 unannounced Sunday because the check engine light came on. He called me that day (on his day off!) and said even though Monday is a very busy day, he would be sure to fit us in the schedule. By 7:40am on Monday morning, he already advised me about the issue and I was ready to pickup my XC90 by 10am! On top of it, he was extremely nice and eager to help me. It was a big wow factor. We bought our car at that dealership, and I'm happy to say the service is excellent. More

I have been coming to Herzog Meier for service since 1995. The experience has always been great and in fact is why I bought a XC90 in 2006 from Herzog. And I am positive my next car will be a Volvo to 1995. The experience has always been great and in fact is why I bought a XC90 in 2006 from Herzog. And I am positive my next car will be a Volvo too. Doug and Alan in the service department are awesome. They take great care of their customers and provide a superior level of customer service. Thank you so much for being there and making visiting a service department a pleasure rather than something to avoid. More

I purchased my 2006 Volvo S60 R through Herzog-Meier's oversees delivery program. From Day 1, I've had excellent experience with the Herzog group, especially the service team led by Allan a Herzog-Meier's oversees delivery program. From Day 1, I've had excellent experience with the Herzog group, especially the service team led by Allan and Doug. Allan's familiar, reassuring voice and consistently excellent service is always appreciated - thank you, Allan! And Doug's incredible expertise and friendly, upbeat demeanor is fantastic - thank you, Doug! Make the right decision and come to Herzog-Meier! You won't be disappointed... Nancy More

Great customer service from Douglas in the Volvo repair department! He was handling the entire service area alone and was still prompt and very helpful in resolving my repair and worked directly with my ve department! He was handling the entire service area alone and was still prompt and very helpful in resolving my repair and worked directly with my vehicle warranty company. Thanks More