Herzog-Meier Volkswagen Volvo Mazda

Doug Smith at Herzog-Meier Volvo exceeded my expectations. I dropped off our XC90 unannounced Sunday because the check engine light came on. He called me that day (on his day off!) and said ev expectations. I dropped off our XC90 unannounced Sunday because the check engine light came on. He called me that day (on his day off!) and said even though Monday is a very busy day, he would be sure to fit us in the schedule. By 7:40am on Monday morning, he already advised me about the issue and I was ready to pickup my XC90 by 10am! On top of it, he was extremely nice and eager to help me. It was a big wow factor. We bought our car at that dealership, and I'm happy to say the service is excellent. More

I have been coming to Herzog Meier for service since 1995. The experience has always been great and in fact is why I bought a XC90 in 2006 from Herzog. And I am positive my next car will be a Volvo to 1995. The experience has always been great and in fact is why I bought a XC90 in 2006 from Herzog. And I am positive my next car will be a Volvo too. Doug and Alan in the service department are awesome. They take great care of their customers and provide a superior level of customer service. Thank you so much for being there and making visiting a service department a pleasure rather than something to avoid. More

I purchased my 2006 Volvo S60 R through Herzog-Meier's oversees delivery program. From Day 1, I've had excellent experience with the Herzog group, especially the service team led by Allan a Herzog-Meier's oversees delivery program. From Day 1, I've had excellent experience with the Herzog group, especially the service team led by Allan and Doug. Allan's familiar, reassuring voice and consistently excellent service is always appreciated - thank you, Allan! And Doug's incredible expertise and friendly, upbeat demeanor is fantastic - thank you, Doug! Make the right decision and come to Herzog-Meier! You won't be disappointed... Nancy More

Great customer service from Douglas in the Volvo repair department! He was handling the entire service area alone and was still prompt and very helpful in resolving my repair and worked directly with my ve department! He was handling the entire service area alone and was still prompt and very helpful in resolving my repair and worked directly with my vehicle warranty company. Thanks More

I have to admit that sometime we can be wrong in our reviews. Herzog Meier has gone above and beyond any other dealer I have dealt with in order to satisfy their customer. Our previous issues with our reviews. Herzog Meier has gone above and beyond any other dealer I have dealt with in order to satisfy their customer. Our previous issues with our XC90 has been addressed and we appreciate all they have done. I would strongly recommend this dealer to anyone who is looking for a fair deal. Thank you Herzog Meier! More

My name is Mark Cronrath. Monday, June 17th, I took my daughter's Volvo S40 in to HM because the check engine light was coming on. I was met at the service counter by Doug( I apologize I can't remember h daughter's Volvo S40 in to HM because the check engine light was coming on. I was met at the service counter by Doug( I apologize I can't remember his last name). He was very professional, and courteous. That made a good first impression of the dealership. Doug got me settled into the customer lounge area with a comfortable chair, and a good cup of coffee. Doug kept me informed with everything that was going on with the service of the car telling me that the part that had failed was going to be covered under warranty. I told my daughter after everything was done, that if her car needs service she should take it to the dealership as I told she would find the service excellent. I work at a CaseIH machinery dealership, so I can attest that service is VERY important, and people are a dealerships greatest asset along with a great product, and you have both at your dealership. Definitely 5-star on my experience. Sincerely, Mark Cronrath More

Allan and Doug are always a pleasure to deal with when I go to Herzog-Meier Volvo. They take care of my car and treat it like their own, and always go the extra mile to make sure that I'm fully taken care o go to Herzog-Meier Volvo. They take care of my car and treat it like their own, and always go the extra mile to make sure that I'm fully taken care of as a customer. They have done several major repairs on my car and all of the work has been done to the highest of standards. I wouldn't let anyone other Volvo dealer in the Pacific Northwest touch it other than Herzog-Meier. They are definitely one of the best Volvo dealerships out there! More

They have the friendliest staff that made my visit a fun experience. I received the information I went looking for in a honest and straight forward manner. It definitely made me want to purchase from them. experience. I received the information I went looking for in a honest and straight forward manner. It definitely made me want to purchase from them. More

Our salesperson was extremely friendly and made us feel comfortable. He answered all questions we challenged him with and we would recommend going there to any of our friends/family in a heartbeat! comfortable. He answered all questions we challenged him with and we would recommend going there to any of our friends/family in a heartbeat! More

I heart DOUG SMITH! Whatever has happened with my car (this time it was a major blow-out on I-5, necessitating a new tire), Doug acts like I've made his day to get to see my car. I feel so well taken ca (this time it was a major blow-out on I-5, necessitating a new tire), Doug acts like I've made his day to get to see my car. I feel so well taken care of; he answers my questions, anticipates my concerns and tries to save me money. Plus, I feel like he always moves me to the front of the line. I thought it was going to take at least 48 hours to turn the car around but it was less than 12 hours, AND it came back all washed and clean. Take care of Doug Herzog-Meier More