Herzog-Meier Volkswagen Volvo Mazda

Your Volvo service managers are the best. My 2013 XC90 was outside the factory service miles and they took care of it by contracted Volvo and getting a waiver. Thanks so much. I can always depend on them. was outside the factory service miles and they took care of it by contracted Volvo and getting a waiver. Thanks so much. I can always depend on them. More

Doug Smith and your service department are professional and the best. You are lucky to have Doug Smith as he is a wonderful representation for your company. It's hard to find good customer service in this and the best. You are lucky to have Doug Smith as he is a wonderful representation for your company. It's hard to find good customer service in this day and age and Doug makes it a pleasant experience even when it hurts the pocket book. Folks like Doug are rare to find, he always makes me feel that my small or large concerns are important. I feel I can trust him to be honest and give me the straight scoop on my automobile service issues. I hope upper Volvo management values their employees....they should! Regards Linda Evans CKD,CBD,CAPS More

Every time I have used the service department Doug has been attentive to my service needs. Doug has been consistent in providing fast, friendly and complete service for my Volvo. Doug genuinely cares abou been attentive to my service needs. Doug has been consistent in providing fast, friendly and complete service for my Volvo. Doug genuinely cares about his service customers. More

After 10 years, my OEM battery was finally done for. Dropped by on my way home 8/26 and got an appointment for 9:00 the next day. Because I left home early (not knowing if I would need a jump start), I Dropped by on my way home 8/26 and got an appointment for 9:00 the next day. Because I left home early (not knowing if I would need a jump start), I arrived very early for the appointment. They took the car to service right away and had it completed - and washed! - 5 minuites BEFORE my scheduled appointment, and even before i had finished my cup of coffee. More

Doug is alway outstanding with his customer service and treats you like family! You never have to wait long and he always takes care of all your concerns. treats you like family! You never have to wait long and he always takes care of all your concerns. More

My wife and I came in looking for a Mazda 3 Grand Touring 2014 - 5 doors. Although the model was not yet available, Justin was very helpful in showing the 2013 model and explaining the differences to the up 2014 - 5 doors. Although the model was not yet available, Justin was very helpful in showing the 2013 model and explaining the differences to the upcoming model. He gave an excellent explanation of the engine technology and how the great fuel economy is achieved. HM is a place to return when the 2014 model becomes available. More

After recently relocating to OR from out of state, I was in need of finding a reliable service department for my vehicle. After some research and reading of reviews, I first thought that this place was too in need of finding a reliable service department for my vehicle. After some research and reading of reviews, I first thought that this place was too good to be true! Turns out, the service department here is AMAZING and Douglas Smith delivered impecable service! His professional demeanor, detailed explanation in exactly what my vehicle needed and how much the total service would be, was spot on! I cannot express enough how much it has put my mind at ease in knowing that there are reliable service departments with professional service managers such as Douglas who will go above and beyond, taking that extra mile in insuring your experience is seamless from beginning to end. Great job Herzog Meier in employing such an outstanding professional! I highly recommend this service department and Douglas Smith. More

So, i'm not currenlty a volvo owner. I took my little toyota to Herzog on a referral from a friend to work with Doug. After medicore service experiences in other dealerships, my expectations were little toyota to Herzog on a referral from a friend to work with Doug. After medicore service experiences in other dealerships, my expectations weren't that high. However working directly with Doug was great! He treated me respectfully, took care of my little toyota as if it were the most valuable car there and communicated honestly with me about what was needed. I'll be taking all of my cars to Herzog- Volvo, as long as Doug is there! More

I could not me more appreciative of the respect, care, kindness and consideration shown by the employees at Herzog-Meier MAZDA. I am a first time car buyer and I have had a wonderful experience throughout kindness and consideration shown by the employees at Herzog-Meier MAZDA. I am a first time car buyer and I have had a wonderful experience throughout the process of finding the right car for myself. Compassion and patience go a long way, and your employee RJ Florestan embodies these attributes and shares them with his customers at a level I have not experienced at any other car dealership I have explored. I want the car I have had interest in more than ever because of the honesty, trust and testimonies he has shared openly, because of the time he has invested in answering the questions I have had and because he cares more about me than he does about making a sale. The car itself has me fired-up because of it's own quality and the quality of the customer service makes me want to be a buyer. More

My husband and I came in for a test drive. It was a very pleasant and informative experience. Patrick Covert was knowledgeable and friendly; he presented us with a few options and took the time to explain f pleasant and informative experience. Patrick Covert was knowledgeable and friendly; he presented us with a few options and took the time to explain financing choices and gave us plenty of time to make our decision. Great experience, great dealership, we will be back! More